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University Support Services – Client Technologies Loaner Computer Database

University Support Services – Client Technologies Loaner Computer Database. Group 2: Richard Karpie Katherine Keller Andel Kellman Adam Krakowsky Zachary Lewkowicz. Company Background. University Support Services – Client Technologies at the University at Buffalo

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University Support Services – Client Technologies Loaner Computer Database

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  1. University Support Services – Client TechnologiesLoaner Computer Database Group 2: Richard Karpie Katherine Keller AndelKellman Adam Krakowsky Zachary Lewkowicz

  2. Company Background • University Support Services – Client Technologies at the University at Buffalo • Several office locations on campus • Loan out laptop and desktop computers to faculty members • Fulfill the faculties needs

  3. Problem • Unknown what programs are on each computer to be loaned out • Unknown when the last time the computer was updated • Updating system is unorganized and inefficient

  4. Objective • Create a database to fix the problems: • Centralize relevant information • Develop a system to track when the computer was last updated • Show the support staff what computers need to be updated • Show which programs and versions are on which computer • Easy to update on a regular basis

  5. Solution • Track the location of computers • Track the type of computer • Input support staff information • Assign computers to staff members • Continually update a list of programs • Assign programs to service packs • Track when a computer was last updated • Show what service packs each computer needs

  6. Business Value • Increased efficiency • Company organization • Ensures the faculties needs • Reduces task time • Staff responsibility • Future expansion

  7. Website • http://www.acsu.buffalo.edu/~zl4/

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