1 / 18

The Role of (STATS SA) Data in Performance Monitoring and Evaluation (PME)

The Role of (STATS SA) Data in Performance Monitoring and Evaluation (PME) - Carrying-out PME as a Developmental Approach in Strengthening Service Delivery Performance - - STATS SA Symposium on Evidence Based Decision-making -. Chris Oelofse

gay
Télécharger la présentation

The Role of (STATS SA) Data in Performance Monitoring and Evaluation (PME)

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Role of (STATS SA) Data in Performance Monitoring and Evaluation (PME) - Carrying-out PME as a Developmental Approach in Strengthening Service Delivery Performance - - STATS SA Symposium on Evidence Based Decision-making - Chris Oelofse Senior Manager: Performance Monitoring & Evaluation Branch, Department of the Premier, October 2013

  2. One common challenge faced by every organisation is how to service its customers better. The public sector is no exception. To deliver on the customer promise, we must build a ‘connected government’, seamlessly aligning multiple government departments with customer needs, and infuse citizen-centric service delivery.

  3. Assessing 3 dimensions of Service Delivery: • Service Delivery Outcomes in Context of Policy Objectives • Delivery Capability of Depts. (individual & as a collective) • Quality of Service Delivery

  4. Internal Business Processes “Data is a means, not the end"

  5. “Reaching a situation where data carries a substantial value, and is recognised as an organisational asset, imposes significant responsibilities in data management.”

  6. - Getting information to the people who need it and in a form that they can use is critical -

  7. - Getting information to the people who need it and in a form that they can use is critical -

More Related