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Jetta International, Inc. Company Profile

Jetta International, Inc. Company Profile. A Professional Notebook PC Supplier Since 1991. The Fact Sheet. Established in 1991 Located in NJ Annual sales 10 millions Current employee 20 Facility 10,000 sq-ft. Management & Staff. Current management in place since 1991

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Jetta International, Inc. Company Profile

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  1. Jetta International, Inc. Company Profile A Professional Notebook PC Supplier Since 1991

  2. The Fact Sheet • Established in 1991 • Located in NJ • Annual sales 10 millions • Current employee 20 • Facility 10,000 sq-ft

  3. Management & Staff • Current management in place since 1991 • Average employee seniority : 9 years • RMA: 3 • Tech Support: 2 • Assembly: 4 • Sales: 4 • Other: 7

  4. Software System • Jetta 2000 • An unique program designed for notebook RMA purpose • Built-on Oracle database • Windows 2000 Advanced Server • Running on .ASP (standard Internet Code)

  5. Jetta 2000 Capability • RMA Request • RMA repair record keeping • RMA Status Checking by RMA# • RMA Tracking (UPS) by RMA# • Extended Warranty Tracking by SN#

  6. Jetta 2000 Capability continue • Repair parts statistic for future parts preparation or forecast • Repair record knowledgebase for repair technician training • Capable of creating partner account for partners to use the same system no matter where they are

  7. Jetta 2000 Capability continue • The Jetta 2000 program was designed base on the Jetta’s real notebook repair service experience since 2000. • The most important is it works.

  8. How partner account work? • Login to Jetta 2000 by assigned login ID and password • Limited access to Jetta 2000 for RMA# issuing, creating, keeping, tracking and share the repair knowledgebase • Partner can also check extended warranty status

  9. What’s the purpose of partner account? • For branch offices, distributors or dealers to issue RMA#, Keep RMA records, Check RMA Status and Tracing the shipment • Collect data directly between sellers and customers • Different level password see different content

  10. Jetta’s Capability • In the past 14 years, Jetta has been built solely upon one purpose – to service notebook • Through our Jetta 2000 program, we can turn on all branch offices or distributors or dealers to be call centers or even better a service centers at local.

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