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Discover how to create and nurture purpose-built communities that drive real business value through effective social initiatives. Engage genuinely with your target niche, provide consistent experiences, and avoid heavy sales pitches. Learn the importance of fresh content, consistent moderation, and defining a solid publishing strategy. Measure your outcomes quarterly and annually to align with business goals. Adapt processes to foster revenue generation through meaningful community engagement, and keep your finger on the pulse of industry conversations. Connect with me for more insights!
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Purpose Built Communities Driving Real Business Value Through Social Initiatives Twitter: @seanbell
Getting Social • Engage the Social Sphere • Be real and relevant to your niche • Avoid the sales pitch • Provide a consistent “best” experience Twitter: @seanbell
Ground Fresh Daily • The Value of Fresh Content and Moderation • Define a publishing strategy • Engage industry experts • Promote passionate customers Twitter: @seanbell
Game Trails, Waterholes and the Velvet Rope • Critical Strategies for Community Success • Build desire into the experience • Ensure you are engaged where your customers are • Give them a valid reason to use your community Twitter: @seanbell
If you build it – They won’t come • Designing an Inbound Marketing Strategy • Clearly identify your target market • Determine where conversations are occurring • Architect a clear, focused strategy Twitter: @seanbell
Measure 3 times – Then, Measure again • Review Business and User Goals to Ensure Success • Monthly – Review the trends • Quarterly – Review the plan • Yearly – Review the strategy Twitter: @seanbell
The Elephant in the Room • Driving Revenue Through Social Initiatives Requires Business Processes to Change. • Evaluate internal processes and stakeholder alignment • Provide the right incentives • Measure/adjust regularly Twitter: @seanbell
Questions • Connect With Me • Sean Bell • twitter: @seanbell • linkedin.com/seanmbell Twitter: @seanbell