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Open Booking ~ Business travel. The issue is not Open Booking as a trend, but generational imperative of respect c hoice and value Technology not a barrier; making bookings low value Informed context technologies mean that complexity can be managed
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Open Booking ~ Business travel The issue is not Open Booking as a trend, but generational imperative of respect choice and value Technology not a barrier; making bookings low value Informed context technologies mean that complexity can be managed Corporation battle between cost control and travel optimisation/value No-longer a purely travel issue ~ means that there could be external entrants Winners will be those who take a Traveler Centric approach
Open Booking Information revolution driving disruption Corporate culture Sub surface churn Duty of care GenY Outsiders Predictive Change in Generational culture Technology not a barrier I am an asset not a resource Open Booking No value in bookings alone TMCs extinct CLOSED Travel Policies Cost Informed context Value Procurement New presentations gamification Demands control & choice Open Traveler centricity Chaos