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PC Tips & Trouble Shooting

PC Tips & Trouble Shooting. I didn’t know that!. Short Cut Keys. Short cut keys are an easy way to complete tasks on a computer. Short Cut Keys. Ctrl + C = Copy Ctrl + V = Paste Ctrl + X = Cut Ctrl + B = Bold Ctrl + U = Underline Ctrl + I = Italics Ctrl + N = New Window.

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PC Tips & Trouble Shooting

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  1. PC Tips & Trouble Shooting I didn’t know that!

  2. Short Cut Keys • Short cut keys are an easy way to complete tasks on a computer.

  3. Short Cut Keys • Ctrl + C = Copy • Ctrl + V = Paste • Ctrl + X = Cut • Ctrl + B = Bold • Ctrl + U = Underline • Ctrl + I = Italics • Ctrl + N = New Window

  4. Press these keys to copy text or images. CTRL + X CTRL + C

  5. try again! Back

  6. CORRECT! NEXT

  7. Press these keys to paste text or images. CTRL + V CTRL + P

  8. try again! Back

  9. CORRECT! NEXT

  10. Press these keys to make text bold. CTRL + B CTRL + 1

  11. try again! Back

  12. CORRECT! NEXT

  13. Press these keys to cut out text or images. CTRL + X CTRL + C

  14. try again! Back

  15. CORRECT! NEXT

  16. Press these keys to view a new window. CTRL + W CTRL + N

  17. try again! Back

  18. CORRECT! NEXT

  19. Solving Computer Problems • Explore these simple steps to solve these common computer problems.

  20. No Sound? Double click the speaker Icon in the lower right corner to make sure sounds are not muted. Click and drag controls to adjust Double Click Speaker

  21. When Problems Arise: • Did I install anything before problem started? • Did I change any settings before problem started?

  22. 1st Step: • REBOOT

  23. 2nd Step: • Check • Cables

  24. Check power cable at back of the computer! Check power cable at the back of the monitor!! Power Connections

  25. All Other Connections • Keyboard cable connections…… • Check mouse cable connections….. • Check Speaker cable connections… • Check network cable connection….. • Check TV out cable connections… Make sure all these are connected ok!!

  26. Other Connections • Check Power cable connections…… • Check Printer cable connections….. • Check Microphone cable connections… • Check serial connections….. • Check Monitor cable connections… Make sure all these are connected ok!!

  27. 3rd Step: • Report • Problem

  28. Reporting the Problem • Tell your teacher the exact message or type of problem? • Describe any changes in the computer that have occurred. • The teacher will report the problem to Tech Help.

  29. What does this symbol mean? Sound is Muted No Smoking

  30. try again! Back

  31. CORRECT! NEXT

  32. What is the 1st step to computer trouble shooting? Check for loose cables Restart the computer

  33. try again! Back

  34. CORRECT! NEXT

  35. What is the 2nd step to computer trouble shooting? Check for loose cables Restart the computer

  36. try again! Back

  37. CORRECT! NEXT

  38. What is the 3rd step to computer trouble shooting? Report the problem Open the computer

  39. try again! Back

  40. CORRECT! NEXT

  41. Common Errors Safe Mode… Your computer is not broken. Only that it was not shut down properly or something did not load properly. Solution: Shut down properly and restart the computer.

  42. Common Errors Possible Cause: Computer is not logged into the network or has lost network connection. Solution:Reboot and/or check your network cable.

  43. Solution: Reboot the computer Select the application not responding and click button End Task Error Messages Frozen Application Application locks up and refuses to respond

  44. Error Messages Illegal operation Program has performed an illegal operation. Solution: Restart the application or restart the computer Once a glitch…twice a trend (call manufacturer)

  45. Solution: Contact software publisher and see if program has update. Error Messages General Protection Fault This occurs when you are running an older program

  46. Solution: Restart computer, which flushes out everything in memory. Error Messages Insufficient Memory Don’t have enough memory to run the program. A program may be closed but fails to relinquish its resources. This usually refers to RAM memory…not hard drive space.

  47. Error Messages Fatal Exception Error BSOD (The Blue Screen of Death) linked to conflicts caused by duplicate DLL files (Windows Device Drivers) usually happens when running two or more programs. Solution: Shut down the computer

  48. When a computer starts up in safe mode, what should you do? Restart the computer Report the problem

  49. try again! Back

  50. CORRECT! NEXT

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