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This guide explores the integration of First In First Out (FIFO) principles and Value Stream Mapping in enhancing office workflows. By focusing on effective information flow through various communication methods—including mail, email, and verbal interactions—we identify key processes for managing office materials and data. From managing interoffice mail and voicemail to using advanced tools like scanners and document shredders, this approach will streamline operations, encourage a Kaizen mindset for continuous improvement, and optimize the use of office resources for better customer service.
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FIFO In-Coming Office Value Stream Mapping Icon Key Process Box Mail Room Voicemail Scanner Verbal Communication Interoffice Mail E-mail Smart Phone Telephone Information Database Visual Communication Computer Terminal Through Website Postage Kaizen Blitz Information Queue 10 Key Calculator Document Shredder Bank Customer File Cabinet USB Drive Mailroom Cart Credit Card Supplier Walk Document Cash Copier Information Board Push Document Archive Flow Check Disc / DVD Report Withdrawal Kanban Kanban Post Approval Required Parcel Delivery Printer RF Scanner Supermarket Pull Video Monitor Fax Machine Mailman First In / First Out Time Clock
