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Stacks After Dark:

What Really Happens When the Boss is Gone for the Day?. Stacks After Dark:. Kathy A. Parsons Head. Stacks & Media Department Iowa State University April 17, 2009. Stacks and Media Department. Stacks Unit Student Workers. Stacks Students

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Stacks After Dark:

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  1. What Really Happens When the Boss is Gone for the Day? Stacks After Dark: Kathy A. Parsons Head. Stacks & Media Department Iowa State University April 17, 2009

  2. Stacks and Media Department

  3. Stacks Unit Student Workers • Stacks Students • Shelving, shifting collections, shelf-reading, special projects • Work Monday-Friday, 7:30 am-5:30 pm • Building Proctors • Hired from the Stacks Student pool • Worked at least one semester (ideally 2) as a Stacks student • Received extra pay • Work without full-time staff • Hours of work vary as the Library hours change

  4. Work Hours: Fall and Spring • Weekday • Monday-Friday • 7:00 am- 9:00 am (1) • Monday-Thursday • 4:30 pm-8:00 pm (1) 5:00 pm-9:00 pm (1) • 8:00 pm-12:30 am (1) 9:00 pm-12:30 pm (1) • Friday • 4:30 pm-10:30 pm (1) 5:00 pm-10:30 pm (1) • Weekend • Saturday • 9:30 am-2:00 pm (2) • 2:00 pm-6:00 pm (2) • 6:00 pm-10:30 pm (2) • Sunday • 12:00 pm-4:00 pm (2) • 4:00 pm-8:00 pm (2) • 8:00 pm-12:30 am (2)

  5. Work Hours: Summer • Weekday • Monday-Friday • 7:00 am- 9:00 am (1) • Monday-Thursday • 4:30 pm-7:00 pm (1) • 5:00 pm-10:30 pm (1) • 7:00 pm-10:30 am (1) • Friday • 3:30 pm-5:30 pm (2) • Weekend • Saturday • 12:00 pm – 5:30 pm (2) • Sunday • 12:00 pm-5:00 pm (2) • 5:00 pm-10:30 am (2)

  6. Work Hours: Breaks • Weekday • Monday-Friday • 7:00 am- 9:00 am (1) • 3:30 pm-5:30 pm (2) or • 3:30 pm-6:30 pm (2) • Weekends (if open) • Saturday • 12:00 pm-5:30 pm (2) • Sunday • 12:00 pm-5:30 pm (2)

  7. Job Expectations/Tasks • In-depth knowledge of the building • Ability to work without direct supervision; Team-player • Ability to maintain calm in emergencies; Quick and appropriate decision-making, knows when to call for assistance • Alert, available, dependable, responsible, trustworthy, responsive; Excellent communication skills • Tasks include building rounds, sorting & loading, special projects

  8. Proctor Task Sheet

  9. Incident Report

  10. Data Set • Fall 1999-Summer 2008 • 2058 incident reports • Copiers and Unlocked Doors are not completely entered (718 reports) • Totals will not match number of reports are some are missing data

  11. Years

  12. Day of Week

  13. Locations-Parks

  14. Library-wide locations

  15. Incidents

  16. Incidents

  17. What are the Others? • Found Items (18) • Missing Keys (17) • Computer Malfunctions (14) • PA system/Bells (14) • Left Items (10) • Locked Doors (10) • Maintenance (9) • Suspicious Persons (9) • Water Fountains (9) • DPS in the Building (8) • Medical Emergencies (8)

  18. Unique Others • Broken walls and window • Alarm at the Hub • Incident Reports • IBU sheets • Missing bolts • Mice • Spray Cans • Plastic Tube

  19. Future Directions • Complete data entry • Analyze time of day • Correlate incidents to day, time, part of semester • Analyze changes over time • Change/update incident report • Analyze who is involved with these reports • Correlate time of day to day of week • Share with findings with ISU Police

  20. Humorous Incidents Work keys down the elevator shaft Toilet paper and range guides as bookmarks Foot caught in the alarm cord in the computer lab Snoring patron in isolated corner of floor disturbing others on the floor Daylight Saving Time: Library opened an hour early

  21. Get a room why don’t you!! Locations of “public display of affections”

  22. Serious Incidents Thefts of 2007-2008 Scorch marks on wooden study carrel Student reporting a mint stuck in throat but still could breather, later mint was dislodged and call to DPS canceled “Prank” chat reference indicating suicide at a particular day and time Half consumed bottle of vodka from homeless person locked fin or the night Elevator stopping and opening not level with floor -2 feet off

  23. Unique Incidents Soap dispenser falling off mirror Student in chair backing into fire extinguisher causing it to fall off the wall Found cell phone went down elevator shift and ISU Risk Management paid for replacement Chandelier glass bulbs falling

  24. Special Thanks Tim Panages Steve Shuman Jody Graden

  25. For More Information Kathy A. Parsons Head. Stacks & Media Department 295 Parks Library Iowa State University Ames, IA 50011-2140 515-294-9630 kap@iastate.edu

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