Oil & Gas IQ Mobility Conference Workshop

1. Oil & Gas IQ Mobility Conference Workshop Speaker: Chris Wood, Senior Business Consultant

2. Workshop Schedule • Schedule • Morning Session until Noon • Lunch from Noon - 1:00 PM • Afternoon Session from 1:00 - 4:00 PM • Mid-Afternoon Break • Emergencies & Points of Egress • Restrooms

3. Workshop Format • Welcome & Intros • Group Session begins each topic to get Ideas & Discussion started • Break-Outs to “Drill Deeper” • Assign a Scribe to capture Key Ideas • Assign a Presenter for your team • Playback and Discussion as a group

4. Workshop Rules • This is a risk-free environment and there are no bad ideas • Be creative! • Be a Participantnot an observer • Share your Knowledge & Experience so everyone grows • Throughout the day think about how YOU can get the most value out of this conference • Note down at least 5 actions you can take when you get back to the office • Now for the Intros…

5. Introductions

6. What are the trends? • According to recently collated statistics, global businesses will spend $168 Billionon Enterprise Mobility by 2015, of which some 5% (~$8 billion) will be spent exclusively on Oil & Gas Mobile Applications. • Two years ago Smart Phones and Tablets combined to make up 70% of all electronic devices sold that year (821 Million units sold). Data offered by IQPC

7. What are the trends? • Tablet purchases by businesses reached 13 Million units in 2012 and are set to more than quadruple to 53 Millionby 2016. • In line with this prediction, Gartner predicts that two thirds of mobile workers will own a Smart Phoneby 2016. Data offered by IQPC

8. What are the trends? • A recent survey conducted shows that employees in the Oil & Gas sector are already ahead of this trend, with 71% of workers using Mobile Devices for work purposes, especially those in engaged in Field Operations, Technical Roles, and Senior Decision Making. Data offered by IQPC

9. What are the trends? • Still, at this point in time only one third of the upper echelon of Oil & Gas companies have their own Mobile Applications. Recent survey data shows that while 55% of CIOs believe Mobile Technology would greatly enhance operations, only 16% of them have employed a Mobility Strategy in their organizations. Data offered by IQPC

10. What are the trends? • The technology is there and the trends towards Mobile Device Integration and Bring Your Own Device (BYOD) are only going to continue to gain popularity, yet the Oil & Gas industry has been late to the party in taking advantage of the benefits that Enterprise Mobility can offer. Data offered by IQPC

11. Discussion Topics • Explore reasons to embrace Mobile Devices and Applications in Oil & Gas and identify Potential Candidates. • Discuss Obstacles and Inhibitors to moving forward. Explore various Challenges in Implementation and User Adoption. • Identify Best Practices for successfully managing the organizational challenges in deploying Mobility Applications and Devices (Communication, Leadership, Cooperation).

12. Topic Three reasons to embrace Mobility applications and best candidates for Oil & Gas

13. #1 Capture and Utilize Data in the Field • Readily access Harsh Work Environments • Intrinsically Safe Devices • Bring Analytics to the field • “On the fly” next step determination • Relevant Apps Include: • “Lone Worker” • O&G Calculators and Converters • “Auto Quote”

14. #2 Real-Time Applications • Point-of-Capture meets Management Decision Board • “End of Hour” vs “End of Day” • Productivity in “Bursts” • Trends vs Snapshots • Relevant Apps Include: • Live Video Streaming and Push-to-Talk/VoIP • Enterprise Social Media • Cloud Computing and Storage

15. #3 Enhance Business Processes • Inward and Outward Visibility • Content Updates with Alerts • Conversation Involvement with Analytics • Efficient Employment of Assets and Human Resources • 95% of US population mobile ready, 10B tablets by 2015 • Relevant Apps Include: • “Document Sync” • Job Safety Analysis (JSA) • Work/Inventory Management Data obtained from American Oil & Gas Reporter

16. Breakout Session 1 Topic: Designing your Strategy and Selecting your Devices Questions: • Identify 3 specific Business Problems to be solved by deploying a Mobility Strategy. • List 3 Methods to achieve smooth and seamless deployment of a Mobility Strategy. • Identify at least 3 “I wish I had…” enterprise Mobile Apps not currently deployed as well as considerations for device selection. Remember to: • Assign a Scribeto capture Key Ideas • Assign a Presenterfor your team

17. Topic Obstacles / Inhibitors / User Challenges

18. Critical Operation Issues for O&G • Accessing / Manipulating huge amounts of Data • e.g. Seismic, Drilling, and other large Data Sets • Getting Needed Data Immediately • e.g. “Measurement-while-Drilling” data, Pressure and Temperature sensing data • Making Optimum Decisions at various stages of Reservoir Development • Streamlining Business Processes for Midstream, Downstream, and Retail Operations

19. #1 Business Obstacles and Inhibitors • Mobile Solution Over/Under Deployment • Enterprise Social Media – Core Business Functions intermingled with Non-Business Communications • Misalignment between Remote Decision-Makers and Front-Line Actors

20. #2 Cost and Risk Considerations • Cost • …of Migration: Consult/Procure/Train/Deploy/Support • Determining ROI viability - TCO, Net Value Derived, Rate of return and Pay-back Period • “Piggybacking” – Mobile Solutions may reduce gaps and optimize processes (vs procurement of new Best of Breed technologies) • Risk • Protection of Business Intelligence – Security and Authentication; Remote vs Local Assets and Resources • Compliance (SOX, EPA, etc.) • Maintaining Competitive Edge through transition

21. #3 User Adoption Challenges • User Productivity • Non-trivial shift in workflow processes • “Work Around” • Overuse of Mobile Solutions? • Obsolete Jobs and Roles as well as New Jobs and Roles • Resource Retraining and Redeployment • Shift from BYOD to CYOD or Device Assignment

22. Breakout Session 2 Topic: Identify likely Problems and Difficulties that may be encountered while implementing new Mobility Strategy Questions: • List 3+ issues from the Functional Management viewpoint • List 3+ issues from a Project Delivery viewpoint • List 3+ issues from an End User viewpoint • Include at least one action per category to mitigate these obstacles Remember to: • Assign a scribeto capture Key Ideas • Assign a presenter for your group

23. Topic Best Practices for Mobility Deployment

24. Best Practice • Identification of Influencers and Champions • Build high performance teams around these individuals as leaders • Effective Mentoring through establishment of Centers of Excellence

25. Best Practice • Regulation and Unification of Varied Devices • Cloud as a Gatekeeper as well as a Productivity Environment • Multiplatform Accessibility • Browser-Based ApplicationsCached • Applications for Offline Environments

26. Best Practice • Managing Deployment through Medium Selection • Employ Mobile Solutions to “deploy themselves” • e.g. Device training videos available only through the mobile device • Creative Training • Gamification – encourage mobile solution use through creative approaches • e.g. Using built-in Competitive Scenarios and User Achievements

27. Best Practice • Standards for Implementing Various Data Types associated with Mobile Solutions • Video, Audio, GPS trace, etc. • Formalized Processes to ensure Effective, Predictable, and Repeatable Outcomes • ITIL, Encryption, PMI, etc.

28. Breakout Session 3 Topic: Identify OrganizationalDynamicsand Challenges likely to be encountered during Mobile Solution deployment Questions: • List 3 that affect Leadership • List 3 that affect Communications • List 3 that affect Cooperation • For each of the above identify at least 2 ways to mitigate or reduce Adverse Project Impact Remember to: • Assign a scribeto capture Key Ideas • Assign a presenterfor your team

29. Wrap-up • Take a few minutes before the end of the day to list the top 5 actions you should take when you return to the office. • Through IQPC we will provide the output from today’s session to all participants • Look for continuing dialog via a collaborative network established on LinkedIn • Commit to be a contributor to the ongoing dialog! • Thank You!!