Estates Master Case Study 2 Breakfast Briefing Presentation:

1. EstatesMaster Case Study 2 Breakfast Briefing Presentation: Setting the Facilities Budget for a large new Corporate HQ Nigel Anderson IFPI Ltd 14th June 2013

2. The Brief • Borough Council • Consolidation of facilities to new corporate style head office building • Benchmarking required to establish facilities budget • Carried out as part of strategic review of FM services

3. Benchmarking Process • Workshop • Building specialists • Service area specialists • Service level questions discussed and answered by the group • Effects on benchmark cost monitored real time • Audit trail recorded

4. Process – nudging the drivers Fabric Maintenance: Building Fabric Maintenance 1. What is the annual expenditure on maintenance of the building fabric? 0 2. What is the gross internal area of the building? 21000 3. How many floors are there in the building? 5 4. What is the average depth of the building? 0.7 5. What is the floor area of any atrium? 300 6. How many occupants are there in the building? 1700 External walls, windows, doors and cladding 7. What is the specification? Minimum Maintenance 8. What is the normal routine for maintenance? Casual inspect and repair 9. What was the extent of planned maintenance/ repairs/ minor alterations? Minimum 10. What was the extent of emergency repairs? Minimum 11. What restrictions were there on the time of executing the work? Minimum restrictions 12. What physical restrictions were there on gaining access to the areas? Fairly low restrictions

5. Process – nudging the drivers Results Total Actual Cost 0.00 Total Benchmarked Cost 54,689 Actual Cost per m2 0.00 Benchmarked Cost per m2 2.60

6. Service Definition and Costs

7. Service Level - Cleaning

8. Maintenance of Services

9. Thank you for your interest Any questions?