Identity Theft Presented by Christina Williams and Lazaro Juarez Orange County’s Credit Union

1. Identity Theft Presented by Christina Williams and Lazaro Juarez Orange County’s Credit Union

2. What is Identity Theft? • Identity theft occurs when someone uses your personal information like your name, Social Security number, or credit card number without your permission, to commit fraud or other crimes. • The Federal Trade Commission estimates that as many as 9 million Americans have their identities stolen each year. • You may not find out about the theft until you review your credit report or credit card statement. Presented by Jennifer Hoisington and Christina Williams

3. How Is Identity Stolen? • Dumpster Diving • Skimming • Phishing • Changing Your Address • Stealing • Pretexting Presented by Jennifer Hoisington and Christina Williams

4. How Do Thieves Use Your Identity? • Create counterfeit checks • Clone your ATM/debit card • Get driver’s license or official ID • Rent a house • Get utility services • Open bank accounts • Get a job • File fraudulent tax return • Get medical services • Attain new phone/wireless accounts • Open new credit cards/loans in your name • Change billing address on existing credit cards • Use your Social Security number to get government benefits • Give your information to police during an arrest

5. What Can You Do If Your Identity is Stolen? • File a police report or miscellaneous incident report • New Accounts – contact Chex Systems, Inc. • Bankruptcy – contact U.S. Trustee in the region the BK was filed • Criminal Acts - contact State Attorney General • Passport – contact State Department • Phone – contact FCC • Social Security Number - contact SSS office of Inspector • General • Student Loans – contact Inspector General • Tax fraud – contact IRS Taxpayer Advocate • Investments - contact SEC

6. What Can You Do If Your Identity Is Stolen? • Medical – contact Office of Civil Rights at the Federal Department • of Health and Human Services • Credit Cards – contact credit card company at “billing inquires” • address in writing • Collectors – contact collector in writing • Notify creditors and dispute unauthorized transactions • Place a “Fraud Alert” on your credit reports • Close accounts that have been tampered with or established • fraudulently • Report theft to Federal Trade Commission

7. How Can You Prevent Identity Theft? • Monitor personal information • Shred documents • Protect your Social Security number/PIN numbers • Never open on unsolicited e-mails • Do not use obvious passwords like your birth date or • mother’s maiden name • Inspect your credit report at least one a year • Be aware of bills that never arrive or new bills • Investigate denials of credit for no apparent reason • Investigate calls/letters about purchases you did not make

8. Resources, References and Contact Information • OnGuardOnline.gov • www.annualcreditreport.com • Equifax 800-525-6285 • Experian 888-397-3742 • Transunion 800-680-7289 • FTC.gov/idtheft • www.balancepro.net • Orange County’s Credit Union 714-755-5900

9. Thank You Please see me at our conclusion to schedule a complimentary consultation to discuss your personal situation or call 714-755-5900, ext. 7514