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Maxi SCHULZ Inga BRAU

Maxi SCHULZ Inga BRAU. ST 513 E_2 – Corporate Social Responsibility. Welcome – We are… . Maxi Schulz. Qualifications B.A. in Management (London South Bank University, England) M.Sc. In Sustainability Management ( Kogod School of Business, American University in Washington D.C., USA)

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Maxi SCHULZ Inga BRAU

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  1. Maxi SCHULZ Inga BRAU ST 513 E_2 – Corporate Social Responsibility

  2. Welcome – We are… Maxi Schulz • Qualifications • B.A. in Management (London South Bank University, England) • M.Sc. In Sustainability Management (Kogod School of Business, American University in Washington D.C., USA) • Position at Vodafone • Director of Sustainability Department ST 513 E_2 – Corporate Social Responsibility

  3. Welcome – We are… Inga Brau • Qualifications • B.A. in International Management (Zurich Business School, Switzerland) • M.A. in Corporate Social Responsibility (Nottingham University Business School, England) • Position at Vodafone • Planning Manager in Sustainability Department ST 513 E_2 – Corporate Social Responsibility

  4. Vodafone – power to you • Vodafone Group Plc • World´s leading mobile telecommunications company • Founded in 1985 • Chairman: Gerard Kleisterlee ST 513 E_2 – Corporate Social Responsibility

  5. Vodafone – power to you • Headquarter: Newbury, West Berkshire in UK • 370.9 million mobile customers 2011 • Group revenue 2011: ₤45.9bn (ca. 54.9bn €) • Operating in more then 30 countries ST 513 E_2 – Corporate Social Responsibility

  6. Vodafone Global Enterprise 6 ST 513 E_2 – Corporate Social Responsibility

  7. ST 513 E_2 – Corporate Social Responsibility

  8. Our Values • Our Values are about the way we do things. • Passion for customers • Passion for our people • Passion for results • Passion for the world around us ST 513 E_2 – Corporate Social Responsibility

  9. ST 513 E_2 – Corporate Social Responsibility

  10. How Vodafone engages & develops people Global People Survey: 75% are engaged (above average engagement) Employees define goals and identify development opportunities 20% of women are in senior management positions (average US: 14.7%, UK: 11%) ST 513 E_2 – Corporate Social Responsibility

  11. Making products & services more accessible • Options to access to telecommunications in every market for: • Hearing impaired • Visually impaired • Elderly customers ST 513 E_2 – Corporate Social Responsibility

  12. Responsible, ethical and honest behavior high standards in the supply chain (scorecard for suppliers) Focusing on safety ST 513 E_2 – Corporate Social Responsibility

  13. Commitment to responsible, ethical and honest behavior ST 513 E_2 – Corporate Social Responsibility

  14. ST 513 E_2 – Corporate Social Responsibility

  15. Expand access to telecommunications 2010/11 customer base grown by more then 33 million in India Contributing the Millennium Development Goals Fundamentally research on needs (SIM 2011): critical for internet access in emerging markets is the affordability ST 513 E_2 – Corporate Social Responsibility

  16. WebBox(< US$80) → reduce needed technology/investments Internet-enabled handsets ( US$30) + low-cost tariffs → customised browser, special downloadable applications (e.g. ‘learn English’), mobile money transfer However expensive for majority: durability & easy repair Low-cost solutions ST 513 E_2 – Corporate Social Responsibility

  17. MDG online resource center • Leading telecoms company towards achieving MDGs • Publish Vodafone Socio-Economic Impact of mobile report → research still not totally evaluated Expand access to telecommunications 4 employees and 17 contractors lost theirlives ST 513 E_2 – Corporate Social Responsibility

  18. Empowering women Al Joharaprogramme: train women from Qatar with entrepreneurial skills Supporting women in self-help groups: train as Vodafone retailers ST 513 E_2 – Corporate Social Responsibility

  19. Global public private partnership between NGOs and worldwide mobile industry → Reduce mobile phone gender gap & enable empowerment of women Empowering women ST 513 E_2 – Corporate Social Responsibility

  20. US$500 million transferred in 2010/11 Money Transfer: M-Pesa Transferring money without a bank account Pay bills; receive and send money via mobile phone 2010/11: number of customers doubled 13,5 million registered customers in Kenya ST 513 E_2 – Corporate Social Responsibility

  21. mHealth Solutions Developcare-plans for patients & share updatedinformationsbyfullaccess to neededdataresources Dataswithbetterquality and validity Tracking and managingthesupply of medicaments → E.g. malariadrugsacrossTanzania ST 513 E_2 – Corporate Social Responsibility

  22. SMS for Life • Weekly text messages to health locations (clinics etc.) and response with stock levels • provide easier access to medications that are life saving 2011: 5,070 public health facilities across Tanzania mHealth Solutions ST 513 E_2 – Corporate Social Responsibility

  23. Pilot mobile health enabledplatform in Tanzania & Spain Recog- nizedas themost importantcontributor to MDGs by March 2015 Next … ST 513 E_2 – Corporate Social Responsibility

  24. Provide 10 million M2M connections by March 2013 • Identify and tag carbon-saving M2M solutions Netherlands: 750kg CO2 per Employeesaved Low carbon Society More efficient data access & thereby business processes Smart working: Video conferencing; remote server access > 5 million Machine-to-Machine connections by Vodafone ST 513 E_2 – Corporate Social Responsibility

  25. 10million M2M connectionsby March 2013 Review Carbon reducing potential of M2M applicationsby March 2012 Next … ST 513 E_2 – Corporate Social Responsibility

  26. Two key areas: develop emerging markets & implement low-carbon economy in developed markets • Go for win-win situations ST 513 E_2 – Corporate Social Responsibility

  27. ST 513 E_2 – Corporate Social Responsibility

  28. Eco-efficiency • Minimize carbon footprint • Use of renewable energy (19% of total energy use) • Promotion of innovations to reduce emissions • Managing electronic waste • Challenging in emerging markets • Workshops to communicate the importance of recycling ST 513 E_2 – Corporate Social Responsibility

  29. Eco-efficiency • Reduction of environmental impacts of products & services • Energy-efficient, universal charger • Suppliers meet high environmental standards • Encourage customers to rethink environmental issues ST 513 E_2 – Corporate Social Responsibility

  30. We convince through assurance and transparency Report gives overview of objectives & achievements + next steps  high transparency Report externally assured by Ernst & Young LLP Evaluation of the report based on the AA1000AS (2008) assuranceprinciples GRI Application Level: B+ ST 513 E_2 – Corporate Social Responsibility

  31. Vodafone – Responsibility store ST 513 E_2 – Corporate Social Responsibility

  32. Thank you for your attention ! And if you are interested… Internships: 6-12 months Send us your CV!!! ST 513 E_2 – Corporate Social Responsibility

  33. References (2006). Ten steps to creating an engaged workforce. Key European Findings. Towers Perrin Global Workforce Study - Europe. [online] www.towersperrin.com Broughton, A. and Miller, L. (2009). Encouraging Women into Senior Management Positions. Institute for Employment studies. Research Report 462. ST 513 E_2 – Corporate Social Responsibility

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