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MSIF communications survey results

The 2013 MSIF Communications Survey aimed to guide our communications strategy, including translation policies, gather feedback on channels, and enhance audience understanding. It was sent to 39,444 contacts, resulting in a 7% response rate with 2,770 participants. Respondents could complete the survey in one of eight languages. Notably, 1.5% chose Arabic. Detailed responses for each question are provided in slides, excluding free-text responses, which can be requested via email.

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MSIF communications survey results

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  1. MSIF communications survey results The aims of the 2013 MSIF communications survey were: • To inform communications strategy, including translations policy • To obtain feedback on communications channels • To understand our audiences better The communications survey was emailed to 39,444 people on Multiple Sclerosis International Federation’s database on Tuesday 12 November 2013. The survey closed on Friday 29 November.A total of 2,770 people started the survey, a response rate of seven per cent. Response numbers for each question are shown on the slides. There were a number of mandatory questions.Respondents could choose to take the survey in one of eight languages: Arabic, Chinese, English, French, German, Portugese, Russian and Spanish. 40 people, or 1.5 per cent of all respondents, completed the survey in Arabic.The following slides exclude free-text responses, which are available on request from tim@msif.org.

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