1 / 17

1199SEIU – CCLC Quality Care Community

1199SEIU – CCLC Quality Care Community. “Together We Can!”. WHO WE ARE . 1199SEIU Representation in New York State Nursing Homes. 657 Nursing Homes in NY State (322 in NYC; 335 Upstate NY). 1199SEIU represents over 250 nursing homes and over 50,000 Nursing Home workers.

hakeem-ingram
Télécharger la présentation

1199SEIU – CCLC Quality Care Community

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. 1199SEIU – CCLCQuality Care Community “Together We Can!”

  2. WHO WE ARE

  3. 1199SEIU Representation in New York State Nursing Homes 657 Nursing Homes in NY State (322 in NYC; 335 Upstate NY) 1199SEIU represents over 250 nursing homes and over 50,000 Nursing Home workers

  4. Recognizing Mutual Interests • Positive work environment • Stable & skilled workforce • Quality care • Cost effective care Patients & Families Union Management

  5. Quality Care Community • Established in 2002 CBA – Union and Management (CCLC) agree to address industry challenges (staffing; quality of care) • 40 NYC area nursing homes committed to working toward person-centered care

  6. Quality Care Committee MISSION To bring together leaders of labor and management to work collaboratively to improve care and work life in nursing facilities and serve as a model to others interested in replicating similar labor-management partnerships.

  7. QCC Model • QCC Principles: • Commitment • Leadership Team • Community • Partnership • Process Improvement • Alliances Conferences Workplace Training Facility-Based Consulting

  8. City-Wide Conferences • Over 500+ participants • Establish a sense of urgency& energy • Build common language & renewed commitment • Emphasis on learning & sharing

  9. Learning Together…

  10. Putting Residents First…

  11. QCC Accomplishments • 10 large conferences • Workforce Field Guide • Leadership/Sustainability training • Training Curriculum in Gerontology, Palliative Care and Customer Service; Pain Management • Participate and co-sponsor state and national initiatives (Pioneer Network, IPRO Culture Change Coalition) • Commonwealth Fund – Case Study project • CBA Opener – Addressing Workforce Issues

  12. Visioning Together…

  13. Demonstrating Impact - Clinical Additionally, since QCC’s inception, participating nursing homes have consistently produced lower state and national averages in 6 key quality measures: • % of residents: • Who spend most of their time in bed • Who have a catheter inserted and left in • With a urinary track infection • Who are Physically restrained • Who are short stay with delirium • Who are short-stay with moderate to severe pain

  14. Building Together…

  15. Demonstrating Impact - Residents & Families Through the QCC’s training effort, several training projects have been initiated in efforts to increase focus on resident and family satisfaction. Initial work has found: Residents Families • Increased satisfaction with changes in dining, bathing, and activities • Improved care due to staff changes in communication and attitude • Improved sense of “individualized” care & ability to make more choices in their daily lives • Appreciated new orientation guides • Felt more welcome and included in facilities’ activities • Experienced an improved sense of personalized care, especially in “end of life” care

  16. Working Together…

  17. Our Motto… Together We Can… Together We Will… Together We Must…

More Related