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Managing Multicultural Classroom Dynamics: Challenges, Implications, and Technology Integration

Explore the clash of online cultures in a multicultural classroom, address technology issues, and analyze implications for faculty and institutions. Understand the impacts of diverse student backgrounds from Malaysia, Thailand, China, and India on learning styles and behavior. Examine the Australasian experience and demographic changes affecting education. Discover ways to navigate cultural differences, improve technology skills, and enhance learning outcomes. Consider strategies for faculty support, integration, and quality education in a diverse academic environment.

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Managing Multicultural Classroom Dynamics: Challenges, Implications, and Technology Integration

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  1. The Multi-cultural Classroom:Learning, Student and Faculty Issues Dr Ken Morse International Management Waikato Management School Hamilton, NEW ZEALAND kmorse@mngt.waikato.ac.nz

  2. Introduction... • Background • Clash of (online) cultures • Technology Issues • Implications: • For faculty • For institutions

  3. Influx of students Malaysia Thailand China India Offshore developments New campuses Visiting lecturers Twining agreements Background: The Australasian experience

  4. Background: The Australasian experience • Significance: • 4% GDP (4th largest industry) • 2.7% GDP (10th largest industry)

  5. 2000 - 24 students 8 New Zealand 2 North America 1 Australia 1 United Kingdom 9 People’ Republic China 1 Thailand 1 Indonesia 1 Philippines 2003 - 58 students 7 New Zealand 1 USA 30 People’s Republic China 13 India 3 Taiwan 1 Hong Kong 2 Indonesia 1 Thailand Background: The Australasian experienceDemographic Changes

  6. Judeo/Christian Logic Equality Individualism Confucian Face Elders Support Clash of (online) cultures

  7. Clash of (online) cultures • Learning style differences: • Active vs passive • Seeker vs parrot

  8. Clash of (online) cultures • Impact: Change of behavior? • Majority? • Minority? • “Middle of the road”?

  9. Technology (hardware/software) Compatibility Interconnectivity/Reliability O/S Language Technology Issues:

  10. Technology Skills Range of skills Data entry Technology Issues:

  11. Communication Language as code Context? Experience Learning style Behavior Technology Issues:

  12. Experience: Learning style Language (2nd?) Timidity Off-line editing Colloquial/jargon “live chat” Technology Issues: Observed responses

  13. Behaviour: subordination Lack of confidence Withdrawal Disengagement/backlash “lurker” behaviour “assigned” Technology Issues: Observed responses

  14. For Learning? Flexibility Demographics Economies of scale Implications: for faculty

  15. For Teaching? Continuous upskilling? Workload? Hardware/software? Implications: for faculty

  16. Support: initial Cultural orientation Lifestyle as well as academic Support: continuing Integration? Language? Implications: for institutions

  17. Financial: Revenue, but …. Quality of education issues? Implications: for institutions

  18. Advantages aSpatial aTemporal Participation Quantity Quality Accessibility Recall/Reference Disadvantages Frustration Accessibility Reliability Group coordination Timing/delay Skills deficits Cultural bias Where can Technology help?

  19. Conclusions... • Online “cross-cultural” integration • Role/impact of Technology • Issues for Faculty and Institutions

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