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LEARNING OBJECTIVES

LEARNING OBJECTIVES. Understand techniques for analyzing needs, relationships and knowledge flows between individuals and groups. Understand the techniques for facilitating and improving group work. INTRODUCTION.

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LEARNING OBJECTIVES

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  1. LEARNING OBJECTIVES • Understand techniques for analyzing needs, relationships and knowledge flows between individuals and groups. • Understand the techniques for facilitating and improving group work.

  2. INTRODUCTION This presentation deals with improved collaboration, knowledge sharing and learning. It focuses on tools and techniques which can be used to facilitate improved knowledge and learning in the development and humanitarian sectors.

  3. INTRODUCTION When working together with others, the whole of efforts often proves to be less than the sum of the parts. Why? Frequently, there is not enough attention paid to facilitating effective collaborative practices and establishing dialogue.

  4. INTRODUCTION The tools we are going to present can be used to: • reflect on the multi- • stakeholder nature of • food security information • systems and programmes • help strengthen group • work, shared thinking • and learning

  5. Learn during Learn after Learn before KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL LEARNING What do we mean by Knowledge Management (KM) and Organizational Learning (OL)? Activities KM usually implies managerial and administrative techniques to support the transformation of data into information and knowledge. OL is often taken to mean a cyclical process of self assessment and critical analysis.

  6. Learn during DATA DATA INFORMATION INFORMATION KNOWLEDGE KNOWLEDGE Learn after Learn before KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL LEARNING In recent years, the improved application of KM and OL has become a means for improving development and humanitarian work. These two approaches are increasingly being combined by agencies. The adjacent diagram shows an “ideal” picture. Activities external organizations and stakeholders, networks, colleagues, information assets, own knowledge

  7. KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL LEARNING The adoption of learning and knowledge-based strategies is becoming increasingly important within food security efforts. Information and KM based initiatives are becoming key in regional interventions for food sustenance and disaster preparedness in southern Africa. EXAMPLES • The SADC Regional Early Warning System (REWS) • The Famine Early Warning System Network (FEWS NET)

  8. KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL LEARNING How can the adoption of learning and knowledge-based strategies help food security information systems? • Clear strategies for generating actionable recommendationsare developed • An enabling environmentis developed • Collaboration is fostered • Knowledge sharing and learning is promoted • Knowledge is captured

  9. TOOLS AND TECHNIQUES FOR IMPROVING COLLABORATIVE WORK The following are tools and techniques to help strengthen help strengthen group work, shared thinking and learning: • Stakeholder Analysis • Social Network Analysis • Group development • Communities of practice • Action Learning sets • Six Thinking Hats • Mind Maps • Challenge sessions • Storytelling • Online strategies • E-mail guidelines • Peer Assists • After Action Reviews and Retrospects

  10. TOOLS AND TECHNIQUES FOR IMPROVING COLLABORATIVE WORK Stakeholder Analysis and Social Network Analysis can be used to assess existing actors, their relevant knowledge and experiences, differing attitudes and existing patterns of interactions and relationships between them.

  11. TOOLS AND TECHNIQUES FOR IMPROVING COLLABORATIVE WORK Group Development, Communities of Practice (CoPs) and Action Learning Sets can be used to develop shared visions, assess and improve ways of working together.

  12. TOOLS AND TECHNIQUES FOR IMPROVING COLLABORATIVE WORK Six Thinking Hats, Mind Maps and Challenge Sessions can be applied to improve group thinking processes including sharing ideas, solving problems, and establishing consensus.

  13. TOOLS AND TECHNIQUES FOR IMPROVING COLLABORATIVE WORK Storytelling, developing good online strategies and using e-mail guidelines can be used to improved the flow of knowledge across different stakeholders.

  14. TOOLS AND TECHNIQUES FOR IMPROVING COLLABORATIVE WORK Group-based learning techniques such as Peer Assists, After Action Reviews and Retrospects can be used before, during and after key activities and events to establish a continuous process of shared learning and a shared commitment to critical self-evaluation.

  15. IF YOU WANT TO KNOW MORE... Additional Reading This presentation is based on the Overseas Development Institute's (ODI) Research and Policy in Development (RAPID) Programme publication entitled “Tools for Knowledge and Learning: A guide for development and humanitarian organisations”, by Ben Ramalingam, July 2006. To access the online version of the publication, as well as other titles in the RAPID Toolkit series visit: www.odi.org.uk/RAPID/Tools/Toolkits

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