e-Skills for the 21st Century Competitiveness, Innovation, Growth and Jobs 1 December 2010, Berlin

1. e-Skills for the 21st CenturyCompetitiveness, Innovation, Growth and Jobs1 December 2010, Berlin

2. EU Communication on e-SkillsAdopted by the European Commission on 7 September 2007 The Communication on “e-Skills for the 21st Century” includes: • A long-term e-skills agenda • Five action lines at EU Level It was followed by: • An e-Inclusioninitiative focusing on digital literacyAdopted by the European Commission on 8 November 2007 • Council Conclusionsconcerning the e-skills strategyAdopted by the Competitiveness Council on 23 November 2007 under the Portuguese Presidency

3. e-Skills: The Definitions • ICT Practitioner skills Capabilities required for researching, developing, designing, strategic planning, managing, producing, consulting, marketing, selling, integrating, installing, administering, maintaining, supporting and servicing ICT systems   • ICT User skills Capabilities required for the effective application of ICT systems and devices by the individual. At the general level, they cover “digital literacy” which relates to the confident and critical use of ICT for work, leisure, learning and communication. In the workforce, ICT users apply systems as tools in support of their own work. ICT user skills cover the use of common software tools and of specialised tools supporting business functions within industry.   • e-Business skills (also called e-Leadership skills) Capabilities needed to exploit opportunities provided by ICT, notably the Internet, to ensure more efficient and effective performance of different types of organisations; to explore possibilities for new ways of conducting business/administrative and organisational processes and/or to establish new businesses

4. A Broad Set of Skills Successful innovation in ICT services requires: • cross-disciplinary, cognitive and problem-solving skills • understanding of the fundamentals of business • communication skills • competence in foreign languages These skills should be provided in a lifelong learning context and in the wider context of a core set of competences equipping all citizens for the knowledge-based economy and society.

5. Europe’s Skills Pyramid Source: Insead eLab, March 2009

6. Action Lines Member States level • Longer term cooperation • Human resources investment • Attractiveness of ICT education • Employability and e-inclusion • Lifelong acquisition of e-skills European level • Promoting long-term cooperation • Developing supporting actions and tools • Fostering employability and social inclusion • Raising awareness • Promoting better and greater use of e-learning

7. ICT Practitioners in Europe • More than 4 million ICT practitioners* in Europe • Number has doubled since 1995 • Majority of ICT practitioners (54.5%) are working in ICT user industries • 45.5% are working in the ICT industry * ISCO213 computer professionals and ISCO312 computer associate professionals

8. ICT workforce development(EU12 and EU15) 1995-2008

9. Declining Supply

10. Forecasts: Excess demand • Foresight study anticipates that the EU labour market may face an excess demand of 384,000 ICT practitioners by 2015 • According to survey, in five years time only 10% of all jobs in the EU will not require e-skills Sources: Foresight Report for the European Commission: "Anticipating the Development of the Supply and Demand of e-Skills in Europe 2010-2015“ (empirica and IDC, November 2009) and IDC White Paper "Post Crisis: e-Skills Are Needed to Drive Europe's Innovation Society", November 2009

11. Main Activities at EU Level (2008-2010) • Benchmarking Multi-stakeholder Partnerships • European e-Competence Framework • European e-Skills and Career Portal • Monitoring Supply and Demand • Assessing the Impact of Global Sourcing • Developing Foresight Scenarios • Benchmarking: Financial and Fiscal Incentives in Europe • European e-Competences Curricula Development Guidelines • European e-Skills Workshops and Conferences • European e-Skills 2010 Week: Awareness Raising Campaign • E-Learning Exchange Mechanisms • External Evaluation

12. European e-Competences Framework • A common European framework for ICT practitioners in all industry sectors : it is a reference framework of 36 ICT competences that can be used and understood by ICT user and supply companies, the public sector, educational and social partners across Europe. • The framework provides a tool for: • ICT practitioners and managers, with clear guidelines for their competence development • Human resources managers, enabling the anticipation and planning of competence requirements • Education and training, enabling effective planning and design of ICT curricula • Policy makers and market researchers, providing a clear and Europe-wide agreed reference for ICT skills and competences in a long-term perspective.

13. European e-Competences Frameworkhttp://www.ecompetences.eu

14. European e-Competences Curriculum Guidelineswww.insead.edu/facultyresearch/centres/ecompetences

15. E-Skills Industry Leadership Board http://www.e-skills-ilb.org

16. European e-Skills and Careers Portal http://eskills.eun.org

17. European e-Skills Week • A major awareness raising campaign in Europe to promote e-skills • Target groups: ICT Practitioners and SMEs • 35 countries covered • More than 440.000 people participated in 1.300 events • 65 Million people touched by campaign • 284 Stakeholders (42 Pan-European)including educational institutions, public bodies, NGOs, associations and industry

18. Digital Agenda The Commission should: • Propose digital literacy and competences as a priority for the European Social Fund regulation (2014-2020) • By 2012, develop tools to identify and recognise thecompetences of ICT practitioners and users, linked to the European Qualifications Framework and to EUROPASS and develop a European Framework for ICT Professionalism • Make digital literacy and skills a priority of the "New Skills and Jobs“ flagship … including the launch of a multi-stakeholder sectoral council for ICT skills and employment

19. Digital Agenda Member States should: • Implement by2011 long-term e-skills and digital literacy policies and promote relevant incentives for SMEs and disadvantaged groups; • Mainstream e-learning in national policies for the modernisation of education and training, including in curricula, assessment of learning outcomes and the professional development of teachers and trainers.

20. Innovation Union • In 2011 the Commission will support an independent multi-dimensional international ranking system to benchmark university performance ... The Commission will also support business-academia collaborations through the creation of "Knowledge Alliances" … to develop new curricula addressing innovation skills gaps (see also commitment on e-skills). • In 2011, the Commission will propose an integrated framework for the development and promotion of e-skills for innovation and competitiveness, based on partnerships with stakeholders. This will be based on supply and demand, pan-European guidelines for new curricula, quality labels for industry-based training and awareness-raising activities.

21. New Skills and Jobs • The Commission will continue to support the creation of sectoral skills' councils at European level when an initiative comes from stakeholders such as social partners or the relevant observatories. • By 2012, propose an EU-wide approach and instruments to support Member States in the integration of ICT competences and digital literacy (e-skills) into core lifelong learning policies.

22. The Main Instruments: CIP/EIP and CEN ICT Skills Workshop Major projects in 2011: CIP/EIP • E-Skills and ICT Professionalism • E-Skills for Practitioners and Entrepreneurs CEN ICT Skills Workshop • European End-user e-Competence Framework • E-Jobs profiles and Qualifications • Implementing the European e-Competence Framework into ICT SMEs • ICT Certification

23. CIP/EIP Workprogramme for 2011-2012 e-Skills for Competitiveness and Innovation • Developing a coherent vision and roadmap as well as foresight scenarios on the supply and demand of e-skills and digital competence for competitiveness and innovation, required by the professionals in the EU industries in close interaction with stakeholders and the "Sectoral Council for ICT Skills and Employment"; • Developing quality labels for training compatible with the European Quality Assurance Reference Framework for Vocational Education and Training (EQAVET) fostering e-skills for competitiveness and innovation based on the needs of enterprises of all sectors (with a focus on cloud computing); • Supporting awareness raising campaigns (based on the experience of the first European e- Skills Week organised in 2010) and the promotion of best practices.

24. Conclusion • As we face a severe financial and economic crisis, a long term EU e-skills strategy is increasingly important • Short-sighted thinking is dangerous • Quality vs. Quantity • Focus on innovation skills not on pure technical skills • Attractiveness, quality and relevance of ICT education • The “right” skills at the “right” time • EU2020, Digital Agenda, Innovation Union, New Skills and Jobs, Industrial Policy • Using ICT more, and using them in better ways, is crucial for Europe's economy. • We must develop the e-skills of the EU's 500 million citizens, and develop a new generation of ICT practitioners

25. More information http://ec.europa.eu/enterprise/sectors/ict/e-skills/index_en.htm

26. Contact • European CommissionEnterprise and Industry Directorate-GeneralDirectorate:  Innovation Policy Unit D4: ICT for Competitiveness and InnovationB-1049 Brusselsfax: +32 2 296 70 19E-mail: andre.richier@ec.europa.eu