Cultural Competency & Recovery

1. Cultural Competency & Recovery Ramiro (Ray) Guevara Director NAMI Support Technical Assistance and Resource (STAR) Center 2107 Wilson Blvd #300 Arlington VA 22201 ramiro@consumerstar.org or ramiro@nami.org 703-516-7996

2. Individual Sensitivity • Do I reflect on my own personal cultural background? • I continue to Learn about other cultures? • I am aware of cultural factors that may influence the recovery journey for consumers/survivors of diverse ethnically and racially underserved cultures?

3. Individual Sensitivity • I am flexible, adaptive and will initiate changes, which will better meet the recovery needs of consumers of diverse cultures. • Personhood : Do I recognize that a part of practicing “Personhood” is taking someone’s cultural preference beliefs and values into consideration when presenting recovery values to them.

4. Organizational Cultural Competence • Is cultural competence included in the mission statement policies and procedures of my organization ? • Do I have a cultural competence oversight committee for my organization to oversee efforts? • Does my organization support the allocation of resources in CC efforts?

5. Organization Cultural Competence • Are there resources in place to support initial and ongoing training for personnel to develop cultural competence? • Are there fiscal resources available to support translation and interpretation services?

6. Organization Cultural Competence • Pictures , posters, printed materials reflect the culture and ethnic backgrounds of all consumers/survivors in my community? • When identifying needs of consumers from racially and ethnically underserved populations consumers and community leaders from these communities are utilized. • Are you marketing what you offer through appropriate cultural outlets? (e.g. newspapers, community fliers, churches, etc.)