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Second Stage Services

Second Stage Services. The Work Group’s New Jersey Youth Corps Program February 2014. About The Work Group’s New Jersey Youth Corps Program. Serve approximately 100-125 youth annually Ages 16-24 100% out of school youth 30% justice involved

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Second Stage Services

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  1. Second Stage Services The Work Group’s New Jersey Youth Corps Program February 2014

  2. About The Work Group’s New Jersey Youth Corps Program • Serve approximately 100-125 youth annually • Ages 16-24 • 100% out of school youth • 30% justice involved • Eight month program – 50/50 work - education, GED preparation, strong work readiness and youth development focus. • Funding – New Jersey State Youth Corps funds, Workforce Investment Act, various state and local funds, corporate grants, private funds, no fee for service funding

  3. Why Follow Up Services? • Decline in behavior after program completition • Looked at research • Visited other programs • Learned best practices

  4. Philosophical Change Redefined “follow-up” or “post-program” services to Second Stage Services • Important shift for both staff and students. • The corps experience includes 8 months of fulltime onsite programming followed by 12 months of second stage services • Set up as an expectation with corpsmembers from the onset

  5. Dedicated Staff • The Work Group’s Youth Corps program has a team of two Career Services Specialist who each dedicate about halftime to Second Stage Services. (Initially began with one staff person) • Career Services staff begins working with and building relationships with corpsmembers while in program. They also teach the in program Career Development classes. • Nice balance having a portion of two people rather than one dedicated person.

  6. Second Stage Services and Activities

  7. Career Advancement • Placement – Job matching, interview support, providing transportation, etc. • Replacement – working with corpsmembers to find new employment when a job is lost or a desire for a new one arises. • College/Continuing Education – financial aid paperwork, course selection, and educational assistance once enrolled. • Coaching to maintain employment.

  8. Employer Engagement • Job development • Employer/employee intervention • 30 day check ins

  9. Recognition • 30 day lunches • Gift cards • I Chose Success Wall • Facebookshoutout/posts • Special events • Placement Bonus

  10. Counseling and Case Management, • Corpsmembers have access to ongoing case management services and assistance with referrals to housing, health services, mental health services, child care services and coordination with justice partners, child protective services, and public support. • Corpsmembers have access to the limited amount counseling available in house.

  11. Supportive Services • Student Fund – private funds used for Corpsmembers safety, wellbeing, and career advancement. The student fund pays for things such as: • Bus Passes • Interview Attire • College Books • Eyeglasses • Health Care Needs • Emergency Housing • Recognition Gift Cards • GED Test Fees • Celebrations • Personal Care Items Clothing • Emergency Cash Assistance

  12. Data Collection • Check ins occur at a minimum, 7, 14, 30,60, 90, 120, 150, 180, 210, 285, 365 days. • Data collected: • employment/school information • hours worked • wage information • retention data • needs for supportive services • Entered into MIS system and logged in corpsmember files. • Structured data collection for one year, informal data collection continues indefinitely.

  13. How To Stay Connected

  14. Build Relationships • The number one reason Corpsmembers come back is to connect with staff! • Follow up begins at the beginning of the program! • Rarely do we have to track down Corpsmembers because they are staying connected with someone on staff. • “Milk Carton” Meetings. • Use the Corpsmember to Corpsmember relationship.

  15. Social Media Social Media Social Media • Phone numbers change, addresses change, emergency contacts change….social media does not change! • All staff are mandated to have and regularly use a Facebook page specifically for corpsmembers, separate from any personal social media.

  16. Contact Information • Ask the question…Who will know how to reach you in five years? That is usually different from emergency contact information. • Update information constantly while in the program and beyond. We update information every 7 weeks, at every event, when alumni visit, and through social media. • Build a culture where ALL staff are updating contact information.

  17. Give Them a Reason to Come Back • Relationship with Staff! (Culture where staff are available for drop in interruptions) • Special Events - • Thanksgiving, Christmas, Spring Dance, Job Fairs • After Hours Program • “Now Hiring” List- – Every week a listing of local jobs is prepared and available for pick up at the corps. • Use former Corpsmembers as guest speakers. • Access to Services – case management, tutoring, supportive services, career assistance, coaching, or just some love!

  18. Lori Godorov The Work Group/ New Jersey Youth Corps-Camden LGodorov@theworkgroup.net 856.486.7390

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