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Where people bail out

Where people bail out. As is landing page. To Be. Change upper right, to under “ Chattorney ” Change text, and match to smaller font of “ Chattorney ” Insert wheel “thinking” on selection of state – this is too slow to not have visual indicator

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Where people bail out

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  1. Where people bail out

  2. As is landing page

  3. To Be • Change upper right, to under “Chattorney” • Change text, and match to smaller font of “Chattorney” • Insert wheel “thinking” on selection of state – this is too slow to not have visual indicator • Her text will change (as indicated above) and be different • Chattorney.com needs hyperlink back to start, it does nothing currently

  4. As is landing page#2

  5. To Be • Stretch Paralegal chat window to match future size of the other chats • Note change in text • Note “Step 2 of 2” • Remove “step 1 of 2”

  6. Step 3 as is

  7. Step 3, to be state • Insert “thinking” wheel for delay in paralegal response • Remove double entry of the entered chat • Use para #1 photo on top, and note her change in text • Stretch paralegal’s 1st chat to match the remainder of responses • Insert Paralegal #2, and change her text to – Hi, I am your chattorney paralegal. I am currently finding attorneys to answer your question

  8. Pre-beta changes Home Screen step by step

  9. Insert 1 second delay to Receptionist’s 1st chat entry • Move Logo to Right (clean up left nav/space) • Insert Amazon Web Services logo (available at Amazon.com/AWS • Word Count starts at 54 chars, this is wrong, zero it from text entry by user (love the RED on overtype)

  10. Insert 1 second delay to delay to 2nd entry by receptionist • Insert, don’t replace, 1st Receptionist’s response • Slight text change to receptionist’s second response

  11. Need a visual WAIT indicator on first client submission • Change to ASK – SEND button is scattered • Scroll, <insert> don’t replace the receptionist, and paralegal…we have 2 people there for them already • Need visual wait indicator on client submissions

  12. Background Profile color match backgroud • Insert vertical line to right of profile photo to separate from text • Insert “private chat” placeholder – this will result in the following workflow (proposed) • Paralegal returns. • Paralegal text says “I will now put you and the attorney into a private chat without other attorneys” • Pause 1 second, then pop an additional paralegal text “you’re now chatting privately with an attorney, please continue.” • Send button needs to be renamed “ask” button

  13. User Interface #1

  14. User Interface #2

  15. User Interface #3

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