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Diagram Narratives

This study explores the effectiveness of diagrams and narratives in learning complex systems. It examines how participants describe and depict diagrams, and the benefits of using animations and cognitive design principles. The study also discusses the use of external representations of thought and how graphics can augment cognition.

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Diagram Narratives

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  1. Diagram Narratives Barbara Tversky Stanford University

  2. Gratitude due: • Office of Naval Research • Julie Heiser, Julie Morrison, Marie-Paule Daniele, Mireille Betrancourt, Jeff Zacks, Gowri Iyer, Sandra Lozano, Sonny Kugelmass, Atalia Winter, Paul Lee, and many others

  3. Mechanical Systems (Mayer & Gallini, 1990) (Hegarty, 1993)

  4. Experiment 1: Describing diagrams • Participants given one diagram • either car brake, pulley, or bicycle pump • either arrows or no arrows

  5. Experiment 1: Descriptions from Diagrams Mean number of units No Arrows Arrows

  6. Experiment 2: Diagrams from Descriptions How did participants depict the descriptions? Structural Functional Description Description

  7. Experiment 2: Diagrams from Descriptions No Arrows Arrows No Arrows Arrows Structural description Functional description

  8. Learning complex systems • Diagrams with/without arrows • Structural/function text • Structural questions • Functional questions • Hi/lo mechanical ability

  9. Results • Hi-ability: learn structural & functional from either diagram • Lo-ability: learn structural from diagrams, learn functional from text

  10. Diagram narrative: linked graphics • Temporal • Causal/Logical • Whole to part/part to whole • Structure to function • Variations/types

  11. Animation • Review: Animated graphics no better than equivalent static for instruction (Tversky, Morrison, & Betrancourt, 2001)

  12. Animation • Review: Animated graphics no better than equivalent static • Animations: hard to perceive • Too fast, too complex • Disappear • Animations: hard to conceive • Conceive of events as sequence of discrete steps (Zacks, Tversky, and Iyer, 2001)

  13. Cognitive Design Principles • Principle of Apprehension: structure & content of graphic should be readily & accurately perceived & comprehended • Principle of Congruity: structure & content of graphic should match structure & content of desired mental representation

  14. Route maps & directions • Generalize turn angle to ~ 90 • Generalize curves in roads • Diminish long straight distances • Enlarge short tricky turns

  15. Linedrive map at mapblast.com

  16. How to make effective animations • Distort time and space to match desired mental representation • Study demonstrations for clues: How does demonstrating differ from doing? (Lozano and Tversky)

  17. Assemble TV cart from photo Heiser & Tversky

  18. Introduce

  19. Segment actions into steps Step Initiation Step Completion

  20. Preview steps

  21. Exhibit large parts

  22. Point to small parts

  23. Make actions visible Reassembler Demonstrator

  24. Model structure

  25. Model action

  26. Conclude

  27. Creating effective spaces for thought • Survey examples for devices that work • Discover desired mental representations of space and time • Discover graphic devices that convey them • Test • Repeat….

  28. External representations of thought • Cognitive tools to augment mind • Increase memory • Facilitate information processing • Uniquely human

  29. Some ways graphics augment cognition • Record information • Convey information • Promote inferences • Enable new ideas • Facilitate collaboration

  30. Animations tell stories • Links are temporal

  31. Two kinds of graphics • Visualizations of inherently visual • Maps • Ancient • Visualizations of metaphorically visual • Graphs, charts, diagrams • Modern

  32. Babylonian clay map

  33. Eskimo coastal map

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