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This study explores the effectiveness of diagrams and narratives in learning complex systems. It examines how participants describe and depict diagrams, and the benefits of using animations and cognitive design principles. The study also discusses the use of external representations of thought and how graphics can augment cognition.
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Diagram Narratives Barbara Tversky Stanford University
Gratitude due: • Office of Naval Research • Julie Heiser, Julie Morrison, Marie-Paule Daniele, Mireille Betrancourt, Jeff Zacks, Gowri Iyer, Sandra Lozano, Sonny Kugelmass, Atalia Winter, Paul Lee, and many others
Mechanical Systems (Mayer & Gallini, 1990) (Hegarty, 1993)
Experiment 1: Describing diagrams • Participants given one diagram • either car brake, pulley, or bicycle pump • either arrows or no arrows
Experiment 1: Descriptions from Diagrams Mean number of units No Arrows Arrows
Experiment 2: Diagrams from Descriptions How did participants depict the descriptions? Structural Functional Description Description
Experiment 2: Diagrams from Descriptions No Arrows Arrows No Arrows Arrows Structural description Functional description
Learning complex systems • Diagrams with/without arrows • Structural/function text • Structural questions • Functional questions • Hi/lo mechanical ability
Results • Hi-ability: learn structural & functional from either diagram • Lo-ability: learn structural from diagrams, learn functional from text
Diagram narrative: linked graphics • Temporal • Causal/Logical • Whole to part/part to whole • Structure to function • Variations/types
Animation • Review: Animated graphics no better than equivalent static for instruction (Tversky, Morrison, & Betrancourt, 2001)
Animation • Review: Animated graphics no better than equivalent static • Animations: hard to perceive • Too fast, too complex • Disappear • Animations: hard to conceive • Conceive of events as sequence of discrete steps (Zacks, Tversky, and Iyer, 2001)
Cognitive Design Principles • Principle of Apprehension: structure & content of graphic should be readily & accurately perceived & comprehended • Principle of Congruity: structure & content of graphic should match structure & content of desired mental representation
Route maps & directions • Generalize turn angle to ~ 90 • Generalize curves in roads • Diminish long straight distances • Enlarge short tricky turns
How to make effective animations • Distort time and space to match desired mental representation • Study demonstrations for clues: How does demonstrating differ from doing? (Lozano and Tversky)
Assemble TV cart from photo Heiser & Tversky
Segment actions into steps Step Initiation Step Completion
Make actions visible Reassembler Demonstrator
Creating effective spaces for thought • Survey examples for devices that work • Discover desired mental representations of space and time • Discover graphic devices that convey them • Test • Repeat….
External representations of thought • Cognitive tools to augment mind • Increase memory • Facilitate information processing • Uniquely human
Some ways graphics augment cognition • Record information • Convey information • Promote inferences • Enable new ideas • Facilitate collaboration
Animations tell stories • Links are temporal
Two kinds of graphics • Visualizations of inherently visual • Maps • Ancient • Visualizations of metaphorically visual • Graphs, charts, diagrams • Modern