1. Teaching and Learning Centres: Quality Strategies for Online Learning design Agnieszka Chrzaszcz (Poland) Merce Gisbert (Spain) Afsaneh Sharif (Canada) JuLY 2014

2. Quality • Quality in education is a matter of accountability that governments should mandate, accreditation agencies require, the general public expects, and faculty members need to support their teaching • Jung (2011) states, “the quality of e-learning is not something that can be delivered to the learner but is something that is co-developed by the learner and the provider during the teaching and learning processes”. Quality is about reliability, consistency, relevance, presence, usefulness, longevity, accessibility, and effectiveness.

3. Structure • Quality of Online courses: Content/OER (Support unit, Strategies and infrastructure for openess to ensure quality) • Quality of Online courses: Instructor/research (Focus on teaching strategies, and technical support. • Quality of Online courses: Design (instructional designer perspective, Key elements of a quality course, course development phases and resources)

4. Questions • Define quality in your context? Who are the main stakeholders? • How do you ensure quality in your institutions? • What are the promising practices and challenges?

5. AgnieszkaChrzaszczAGH University of Science and Technology

6. MerceGisbertUniversitatRoviria I Virgili

7. Designing for a quality online coursehttp://wiki.ubc.ca/Design_Quality_OnlineCourse

8. Planning

9. Design & Development

10. Production

11. Implementation

12. Evaluation

13. Questions? • AgnieszkaChrzaszcz • Email:agniech@agh.edu.pl • MerceGisbert, UniversitatRovira I Virgili Email: merce.gisbert@urv.cat • Afsaneh Sharif, University of British Columbia • Email: afsaneh.sharif@ubc.ca