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Coming Together with Community Rehabilitation Providers

Coming Together with Community Rehabilitation Providers. Maine Department of Labor Bureau of Rehabilitation Services Division of Vocational Rehabilitation August 1, 2013. Maine CRP Project Goals. Increase the employment outcomes of DVR clients assisted by Community Rehabilitation Providers.

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Coming Together with Community Rehabilitation Providers

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  1. Coming Together with Community Rehabilitation Providers Maine Department of Labor Bureau of Rehabilitation Services Division of Vocational Rehabilitation August 1, 2013

  2. Maine CRP Project Goals • Increase the employment outcomes of DVR clients assisted by Community Rehabilitation Providers. • Maximize the impact of resources invested with Community Rehabilitation Providers.

  3. Project Measures and Benchmarks

  4. CRP Project Phase I 4 • October 2011 – March 2012 • Examine and make improvement recommendations in six areas of VR and CRP Relations: • Referral process & documentation of services • Accreditation of CRP’s • Funding model, rates and fees • Access and availability of services • Business relations • Communication and relationships

  5. CRP Project Phase II 5 March 2012 – October 2013 Design VR-CRP practice changes that increase employment outcomes of individuals receiving CRP services Pilot and implement those practice changes.

  6. Referral and Documentation

  7. Accreditation of CRP’s

  8. Funding Model, Rates and Fees

  9. Access and Availability of Services

  10. Access and Availability of Services

  11. Business Relations

  12. Communication and Relationships

  13. What has gone well? 13 • Choosing a project that aligns well with agency priorities • Good framework for project management • Multi-level interest and commitment to the project • Awesome team members , including project managers, with diversity of skills • Responsiveness to queries from other states and the RTAC

  14. What lessons were learned? • The importance of role clarity and responsibilities for project managers, members and advisors. • Transition between project phases needs extra attention and support. • Building leadership and staff capacity takes time and isn’t a linear process. • Speed bumps do serve a purpose!

  15. Where do we go from here? • Finish each of the project deliverables. • Close out the project and celebrate with the team (Fall 2013). • Support the practice changes. • Watch the performance data. • Make adjustments as needed. • Begin scoping out the next project!

  16. Questions? Betsy Hopkins, DVR Director Elizabeth.Hopkins@maine.gov Karen Fraser, BRS QA Director Karen.D.Fraser@maine.gov

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