9-2
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Presentation Transcript
9-2 Business Etiquette
Goals • State two classifications of business etiquette and how etiquette overlaps between the two classifications • Recognize and understand written workplace rules and unspoken rules such as workplace etiquette • Learn what behaviors are acceptable in the workplace
Business Etiquette • Business Etiquette is the code of behavior expected in work situations. • Most businesses weigh etiquette during the job interview • https://www.youtube.com/watch?time_continue=89&v=qWbWL0l3ySk
Why learn this? • For Success! • https://www.youtube.com/watch?v=q0HzDxU6uro • What is social synchronicity? • Why is the use of names so important?
Two classifications of Business Etiquette • In-Person Etiquette • Digital Etiquette
In-Person Etiquette • Conversation Etiquette • Titles – Mr, Mrs, Dr., • Profanity • Introductions (by ranking) • Shaking Hands - image • Dining Etiquette • See the rules! • https://www.youtube.com/watch?time_continue=156&v=FDGGv7z5r2c • Dressing for the job • Formal? • Business Casual?
Digital Etiquette • Cell Phone Etiquette • See the rules! • Email Etiquette • See the rules