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Enhancing Health Services through Personal and Public Involvement (PPI)

Personal and Public Involvement (PPI) is vital for shaping health and social care services. This initiative encourages meaningful engagement with individuals and communities, focusing on their experiences and expectations. By involving service users in planning, commissioning, and delivery, we can identify necessary changes, optimize resource use, and enhance service quality and safety. Guided by principles of leadership, accountability, and commitment to accessibility, PPI drives positive transformation in healthcare. Our aim is to build capacity, improve outcomes, and ensure that services meet the true needs of the public.

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Enhancing Health Services through Personal and Public Involvement (PPI)

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  1. Personal and Public Involvement Michelle Tennyson Assistant Director Allied Health Professions and Personal and Public Involvement Martin Quinn Regional Lead Personal and Public Involvement

  2. What is PPI? PPI is about people and communities influencing the planning, commissioning and delivery of health and social care services. It means actively engaging with those who use our services and the public to discuss:

  3. their experiences, our experiences; • why services need to change; • what people want from services; • how to make the best use of resources • how to improve the quality and safety of services

  4. Values: |Principles: 1. Leadership & accountability 2. Part of the job 3. Supporting involvement 4. Valuing expertise 5. Creating opportunity 6. Clarity of purpose 7. Doing it the right way 8. Information & communication 9. Accessible & responsive 10. Developing understanding & accountability 11. Building capacity 12. Improving safety & quality

  5. Legislative Context Health and Social Care (Reform) Act (NI) ‘09

  6. http://www.patientvoices.org.uk/flv/0110pv384.htm

  7. Rationale for PPI

  8. What does it really mean for us? Individual Level Organisational Strategic

  9. ‘Look for what is, not what you think should be’ ‘Everything that can be counted does not necessarily count; everything that counts cannot necessarily be counted.’ Einstein

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