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Virtual Exchange

*. Virtual Exchange. University of Michigan Ann Arbor. *. Euromed Ecole de Management Marseille. *. Can you hear me now? Est-ce que vous m’entendez?. Student perception of learning from virtual Skype exchange. video. Project Background.

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Virtual Exchange

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  1. * Virtual Exchange University of Michigan Ann Arbor * Euromed Ecole de Management Marseille *

  2. Can you hear me now?Est-ce que vous m’entendez? Student perception of learning from virtual Skype exchange

  3. video

  4. Project Background Euroméditeranée Ecole de Management, Marseille University of Michigan, Ann Arbor • One hour/week Skype voice exchange • 30 min English - 30 min French

  5. voice/video chat list contacts text chat conference call

  6. Student Profiles • International Management Bachelor • Planning study in USA • Enrolled Civilization and Culture - Business English class • Volunteers • 2nd year • Undergraduates Ross School of Business BBA • Liberal Arts Bachelor • Half studied abroad • Some planning international internship • Enrolled Business French • Mix 2nd 3rd 4th year

  7. Exposure Native Speakers • MICHIGAN: classes in French, weekly conversation group, work/study abroad, tourism. • EUROMED: International school with strong English language component. Daily contact with anglophones. Classes in English, work/study abroad, tourism.

  8. Project Goals • Enhance target language skills • Increase cultural awareness target culture • Familiarity with business practices • EUROMED: Increased familiarity American campus life, university system

  9. Structured Activities • CV and cover letter peer critiques • Current event discussions (elections) • Cross-cultural advertising • Comparison education systems • Daily life and customs

  10. Survey: What did we want to learn? • Culture and language: What do the students think they learned? • What are student attitudes? • Feelings on collaborative learning? • Impact of group dynamics? • Motivation for contact outside class?

  11. Online Survey • Students from 3 semesters • Return rate 18 USA / x • Majority open-ended questions • Also: focus group and personal communication

  12. Attitudes: 5 adjectives Positive Negative comprehensive marrant ennuyeux tardif apprentissage innovant partage contraignant sympatique amicale tolerant dubitative curieuse motivation ouvert d’esprit ludique inutile reticente dissipé fatigué convivialité genial

  13. Attitudes: 5 adjectives Positive Negative enriching interactive enjoyable frustrating confusing exciting interesting riveting awkward informative realistic educational boring curious engaged modern entertaining disappointed nervous cautious fun enticing mellow positive

  14. Attitudes: 5 adjectives 68 (83%) 14 (17%) Positive 50 (78%) Negative 14 (22%) Postive themes: newness, interaction, satisfaction, content, enjoyment, relaxing environment Negative themes: performance, dissatisfaction

  15. Postive themes: newness, interaction, satisfaction, content, enjoyment, relaxing environment Negative themes: performance, dissatisfaction Fre pos: newness, commitment, relationship, enjoyment Neg: logistics, dissatisfaction

  16. Commitment/engaged • envie de partager • intéressé • motivation • ouvert d’esprit • tolérante • enthousiasmée • Interested • Open • Riveting • engaged “ “

  17. Novelty • Curieuse • Découverte • Innovant • Intéressant • Curious • Cool • Enticing • Exploratory • Modern • Surprised

  18. Relationship Performance • Amical • Convivialité • Gentille • Sympathique • Content de pratiquer la langue de manière plus utile qu'avec un francophone • Cautious • Awkward • Frustrating • Nervious • Nerve-wracking

  19. English: neg-performance, pos-commitment, satisfaction, interaction • Fre: neg-org, pos- relationshp, enjoyment commitment

  20. Q: What did you learn? • Business content; educational system, “tidbits”, very general “topic” • Language expressions, language skill • Cultural value observation, perspective • Don’t remember, rien • Communication skills, intercultural communication • Découverte d’une personne (elsewhere) 5 12 0 10 2 5 1 2 0 0 (3) 2 0

  21. What did you learn own language culture? • Left blank (5) • Several (?) references to English • Insert quotes?

  22. Target language improve? Euro: Yes (2) Yes/No (2) No (4) • Yes (12) Yes/No (1) No (2) • Actual French people • Comfortable speaking, conversation, improvisation • Constructive criticism encouraging partners (overt) • Listen, compare accent, identify gaps (noticing) • Technical problems, frequent contact anglophones

  23. Best aspects • Speaking (conversation) native student • Making connections, friends • Intercultural communication (2) • What international employers want (1) • Vie de campus, système univérsitaire • Casser des stéréotypes • Apprentissage de la langue • Echange de culture • Interactivité

  24. Least useful aspect • Fewer French than American students (pairs) • Not same person every week • Worksheets (structured activities) • Staying on task • Questions obligatoires, planning de discussion (everyone)

  25. Learning from peers • Positive (7)(5), pos/neg (4) ( 2) • +Comments: • general language, more professional, sound more French, better position myself in market, on apprend sans s’en rendre compte, charmante-brillante, bénéfique dans les deux sens • -Comments: • too general, accuracy?

  26. Learning from peers • Ils ont une manière de nous parler qui fait que nous comprenons mieux, car ils ont notre âge, on sait ce qu’ils vivent comme nous • You learn an actual French opinion and reaction through interacting with them which is impossible to learn through a lecture...

  27. Group Dynamics • Pairs: build relationship, des affinités se sont créés, more speaking time, focus on task, typical internet chat • New partner = time getting to know people - not focus task • Large group first encounter (less awkward)

  28. Group Dynamics • Pairs: • build relationship, • more speaking time, • focus on task, • typical internet chat Getting to know new partner takes time awayfrom task. Large group videoconferencemight make first meeting less akward • New partner • Large group

  29. Videoconferencing? Video body language, gesturesnice to see them, plus aisé ça nous force àêtre concentré distraction Yes (2) (2) Maybe (3) No (6) (4) • Audio • hone comprehensionless anxiety, nervousless worried appearance He’s cute!

  30. Teacher perception • Ease, confidence of communication w native speaker • Vocab and cultural info • Bureaucratic side French business (vs ‘Nike Cowboy’) • ‘Just like us’ - age, similar experiences • Authentic transfer, corroboration knowledge (practice vs theory)

  31. Teacher perception • Terri here

  32. Contact outside class Once or twice (16), regularly (3) via email and Skype with the same person for classwork and general conversation

  33. Contact outside class Once or twice (16), regularly (3) via email and Skype with the same person for classwork and general conversation

  34. Contact outside class Once or twice (16), regularly (3) via email and Skype with the same person for classwork and general conversation TIDBITS: • One pair holiday gifts • Two meet up in France • Romance • Continue contact • Summer in Marseille And beyond …

  35. What are students telling us? • Worksheet/guides too constraining, not conducive to communication • Communicate and focus better in pairs - relationship is important, same age • Enjoyable overall experience • Positive cultural exchange information • Videoconferencing not important

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