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Enhancing Intercultural Skills in Hospitality Through Interactive E-Learning

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The eCuisine project funded by the European Commission aims to improve vocational communication and intercultural awareness in the hospitality sector. By utilizing interactive e-learning tools, the initiative focuses on enhancing quality conversations between service personnel and customers, particularly in multicultural contexts. The project includes the development of mobile apps, learning programs, and practical training for educators, emphasizing traditional cuisine and cultural sensitivity. It serves as a model for effective language learning and cultural understanding in tourism.

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Enhancing Intercultural Skills in Hospitality Through Interactive E-Learning

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  1. INTERACTIVE LEARNING EXPERIENCE This project has been funded with support from the European Commission. This publication reflects the views only of the authorand the Commission cannot be held responsible for any use which may be made of the information contained therein.

  2. PROJECT IDEA „A modelforinteractive e-learningtoenhancevocationalconversationandtoarouseinterculturalawareness in thehospitalitysector.“ www.ecuisine-project.eu Project: eCuisineLLP-LDV-TOI-12-AT-0003

  3. Very often it is the quick/immediate response to simple questions, such as when ordering meals from a menu in a foreign country that initiates customer satisfaction and intercultural understanding. BACKGROUND increasingmobility qualityconversation usingnewmedia www.ecuisine-project.eu Project: eCuisineLLP-LDV-TOI-12-AT-0003

  4. Analysis and selection of national dishes and drinks • Verbal description and translation • Development and implementation of apps • Development of an accompanying learning program and learning materials for formal and informal learners in the catering and hospitality field • Development of DVD learning software • Train the trainer-program MILESTONES eCuisine Project: eCuisineLLP-LDV-TOI-12-AT-0003 www.ecuisine-project.eu

  5. OUTPUT mobile apps languagelearningprogramme interactive e-learningtools trainthetrainerprogramme www.ecuisine-project.eu Project: eCuisineLLP-LDV-TOI-12-AT-0003

  6. BENEFITS fortheregion professional qualificationofservicepersonnel awarenessandaffinityfor traditional cuisine sensible approachtofoodculture www.ecuisine-project.eu Project: eCuisineLLP-LDV-TOI-12-AT-0003

  7. BENEFITS forthehospitalitysector quick and easy accesstoinformation visualisedproductsforcustomisedpresentations customer-orientedservice due toimprovedlanguageskills www.ecuisine-project.eu Project: eCuisineLLP-LDV-TOI-12-AT-0003

  8. BENEFITS foreducationalinstitutions innovative languagelearningwithnewtypesoflearning material practicalinterculturalexperiences www.ecuisine-project.eu Project: eCuisineLLP-LDV-TOI-12-AT-0003

  9. „eCuisine“ contributesessentiallytointerculturalunderstanding in tourism. SUSTAINABILITY awarenessandrespectofothercultures understandingofcuisineasculturalasset linkingeducationandindustry www.ecuisine-project.eu Project: eCuisineLLP-LDV-TOI-12-AT-0003

  10. PROJECT PARTNERS The partnershipwith international softwaredevelopers links educationandindustry. associatedpartner supportedby www.ecuisine-project.eu Project: eCuisineLLP-LDV-TOI-12-AT-0003

  11. Networking withexperiencedpartners will promiseinterestingresultsanddevelopmentsforeducation in tourism. PROJECT CONSORTIUM www.ecuisine-project.eu Project: eCuisineLLP-LDV-TOI-12-AT-0003

  12. THANK YOU formoreinformationpleasecontact: SundarsVaidesvaransLecturerTuriba University Riga, Latvia sundars@turiba.lv www.ecuisine-project.eu www.ecuisine-project.eu Project: eCuisineLLP-LDV-TOI-12-AT-0003

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