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National Emergency Number Association

National Emergency Number Association. Wireless enhanced 9-1-1 Indiana’s structure, initiative and the road ahead Ken Lowden, Executive Director IN Wireless 9-1-1 Board. Indiana Wireless Advisory Board. Chairman – State Treasurer Richard Mourdock Executive Director – Ken Lowden.

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National Emergency Number Association

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  1. National EmergencyNumber Association Wireless enhanced 9-1-1 Indiana’s structure, initiative and the road ahead Ken Lowden, Executive Director IN Wireless 9-1-1 Board

  2. Indiana Wireless Advisory Board Chairman – State Treasurer Richard Mourdock Executive Director – Ken Lowden Wireless Representatives Jerry Branock, Regional Manager – Emergency ServicesCingular Larry Jones, Operations ManagerVerizon Wireless Mike Schulte, Assistant Vice President, Midwest Technical Operations PSAP representatives James AlexanderMadison, Indiana Lori Forrer, E911 Director,Cass CountyLogansport , Indiana Harold Williams, CaptainJasper County Sheriff's DeptRensselaer, Indiana L. Robert Kimball – consultant to the Board 2-Oct '07 2

  3. Indiana’s 50¢ surcharge 3

  4. Indiana’s PSAPs 136 WE911 call taking PSAPs in 92 counties Most counties are consolidated for 9-1-1 13 counties with primary / primary PSAPs 11 counties with primary / secondary PSAPs Unconsolidated counties are: highly urbanized college towns challenging terrain fordispatch radio coverage #1 challenge to consolidation is radio inter-operability 4

  5. Primary / PrimaryPSAPs • this map shows counties with multiple primary PSAPs • there are 13 counties shown • 911 call takers in these counties serve an individual local jurisdiction on a primary call taking basis 5

  6. Primary / SecondaryPSAPs • this map shows counties withprimary / secondary PSAPs • there are 11 counties shown • the primaryPSAP transfers aWE911 call on aninter-agency basis 6

  7. Indiana’s pre-Next Gen project Indiana Wireless Direct Network – IWDN two generations project Crossroads – started at the end of carrier and PSAPcost recovery from 1996 to 2006 IN911 network private IP over fiber optic network pre-next generation resilient packet 7

  8. Indiana’s pre-Next Gen stats 12 wireless carriers serve Indiana 2.6 million WE911 calls a year(and growing) 90% of complete phase II service in the state all carriers to all PSAPs only 54 work elementsremain for 100% P-II 4.2 million wireless users call setup time < 10 seconds statewide call setup time < .1 second for IP / PRI PSAPs 8

  9. Top 9-1-1 issues “competitive neutrality” leading to surcharge pick-and-choose wireless 50¢ a number wireline 35¢ to $3.00 a phone line declining funding / changing call volumes barriers to implementation access to equipmentnot owned by the PSAP “statutory erosion” by the old guard 9

  10. Contact Info Ken Lowden Executive Director Indiana Wireless 9-1-1 Board Klowden@in911.net

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