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Presenters: Paul Signorelli, & Rick Kerner ASTD National Advisors for Chapters December 5, 2012 1 pm ET/10 am PT

Presenters: Paul Signorelli, & Rick Kerner ASTD National Advisors for Chapters December 5, 2012 1 pm ET/10 am PT. Volunteer Retention 101: Thanking and Rewarding Our Supporters. Examining the Foundations. Recognition: Integral to All We Do. Involvement Breeds Engagement.

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Presenters: Paul Signorelli, & Rick Kerner ASTD National Advisors for Chapters December 5, 2012 1 pm ET/10 am PT

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Presentation Transcript

  1. Presenters:Paul Signorelli, &Rick KernerASTD National Advisors for ChaptersDecember 5, 20121 pm ET/10 am PT Volunteer Retention 101: Thanking and Rewarding Our Supporters

  2. Examining the Foundations

  3. Recognition: Integral to All We Do

  4. Involvement Breeds Engagement

  5. Levels of Engagement

  6. Levels of Engagement

  7. Levels of Engagement

  8. Motivation: Association

  9. Motivation: Association

  10. Motivation: Association

  11. Motivation: Association

  12. Case Study #1:Reinvesting in Your Treasures

  13. Case Study #1:Reinvesting in Your Treasures

  14. Case Study #1:Reinvesting in Your Treasures

  15. Case Study #1:Reinvesting in Your Treasures

  16. Exercise 1: How Have You Re-invested?

  17. Low-Cost, High-Value Efforts

  18. Recognition When? When performance MEETS expectations.

  19. Rewards When? When performance EXCEEDS expectations.

  20. Rewards When? When performance EXCEEDS expectations.

  21. Rewards When? When performance EXCEEDS expectations.

  22. Rewards

  23. Rewards

  24. Rewards

  25. Rewards

  26. Case Study #2:High Value

  27. Case Study #2:High Value

  28. Case Study #2:High Value

  29. Case Study #2:High Value

  30. Exercise 2: What Thanks & Rewards Do You Offer?

  31. Inspiration: Leading by Example

  32. Colleagues Thanking Colleagues

  33. Colleagues Thanking Colleagues

  34. Colleagues Thanking Colleagues

  35. Case Study #3:Colleagues Honoring Colleagues

  36. Exercise #3:Next Steps to Sustaining Your Program

  37. Summary

  38. Summary

  39. Summary

  40. Summary

  41. Summary

  42. Summary

  43. Summary

  44. Summary

  45. Summary

  46. Additional Resources http://www.vrarecycles.org/Portals/0/VA%20Recycling%20Assoc%20Workshop%20Handouts.pdf http://www.morevolunteers.com/CountOnMeeBook.pdf http://www.amazon.com/Recruiting-Retaining-Motivating-Volunteers-ebook/dp/B003DA45NM

  47. Questions & Comments

  48. Credits & Acknowledgments(Images taken from flickr.com unless otherwise noted): Ticker Tape Parade: From TedKerwin’s photostream at http://www.flickr.com/photos/tedkerwin/2245536006/sizes/m/in/photostream/ Building Inspector: From Louiseville SACE’s photostream athttp://www.flickr.com/photos/louisvilleusace/5243474161/sizes/m/in/photostream/ Awards: From Scottfidd’s photostream at http://www.flickr.com/photos/scottfidd/2915838606/sizes/m/in/photostream/Mountain Climbers: From David Domingo’s photostream at http://www.flickr.com/photos/_sml/151835570/sizes/m/in/photostream/Mountain Climber: From David Domingo’s photostream athttp://www.flickr.com/photos/_sml/151835733/sizes/m/in/photostream/Dolphins: FroFm Lowjumpingfrog’s photostream at http://www.flickr.com/photos/jenorton/5643121091/sizes/m/in/photostream/ Dogs: From Anita & Greg’s photostream at http://www.flickr.com/photos/anita__greg/3450196460/sizes/m/in/photostream/ Langur Monkey: From Salim Virji’s photostream at http://www.flickr.com/photos/salim/19426196/sizes/o/in/photostream/ Michael Merritt at ASTD Chapter Leader Day 2012: From ASTD Chapter Leaders Facebook page at https://www.facebook.com/photo.php?fbid=10150785299831362&set=pb.361298961361.-2207520000.1354298106&type=3&theaterDollars: From 401(K)12’s photostream at http://www.flickr.com/photos/68751915@N05/6355318323/sizes/m/in/photostream/ Dancing in the Street: From AKQP2’s photostream http://www.flickr.com/photos/merg/9642009/sizes/m/in/photostream/ASTD Chapter Leader Day 2012: From ASTD Chapter Leaders Facebook Page at http://www.facebook.com/chapterleaders/photos_stream Awards: From Scottfidd’s photostream at http://www.flickr.com/photos/scottfidd/2915838606/sizes/m/in/photostream/ Eating Cake: From Timefortea3’s photostream at http://www.flickr.com/photos/timefortea3/5414385629/sizes/m/in/photostream/Leading the Way: From Fank209’s photostream at http://www.flickr.com/photos/86919628@N00/2961722873/sizes/m/in/photostream/ Asian Development Bank Awards: From Asian Development Bank’s photostream at http://www.flickr.com/photos/asiandevelopmentbank/6469538665/sizes/m/in/photostream/ Gourmet Food: From Pochacco20’s photostream at http://www.flickr.com/photos/pochacco20/2116254906/sizes/m/in/photostream/ On the Path: From Gerald Davison’s photostream at http://www.flickr.com/photos/gerald-davison/20037015/sizes/m/in/photostream/ Question Marks: From Valerie Everett’s photostream at http://www.flickr.com/photos/valeriebb/3006348550/sizes/m/in/photostream/

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