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ITC e-Services: Infrastructure & Support for Higher Education

Learn about the infrastructure and support services offered by ITC for higher education. Explore resources, hardware, software, connectivity, and future plans. Maximize the use of technology in teaching and learning.

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ITC e-Services: Infrastructure & Support for Higher Education

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  1. Infrastructure and eServicesSupport at ITC Dr. Sadiq M. Sait, Director Information Technology Center Workshop on E-Learning in Higher Education ITC Services & Projects

  2. Infrastructure: Definition (and what does it comprise?) • Underlying base or foundation (hidden) systems of an organization essential for enabling productivity, by providing services and facilities that support day to day activity, and require large initial investment. • Infrastructure may also involve a set of interconnected structural elements that provide the framework for supporting the entire structure, employing physical equipment (computers, cases, racks, cabling, etc.) and local components of a network (typically includes wiring, connections, attachment devices, network nodes and stations, interconnectivity devices such as hubs, routers, gateways, and switches, operating environment software, and software applications. ITC Services & Projects

  3. So what does it include? • Resources (Including People) • Hardware (Servers, WorkStations, etc) • Software (Programs, Applications, Configuration, Deployment, and Support) • Services • Connectivity (Networking, Switches, Cables, Routers, etc) ITC Services & Projects

  4. Making ITHappen – Some Interesting Numbers ITC Services & Projects

  5. Making ITHappen – Some More Interesting Numbers ITC Services & Projects

  6. Notes about our infrastructure • WiFi for indoors, student activity areas, and some outdoor areas (largest in the region) • WiMax for outdoors • ADSL for homes (can also be made wireless) • Rapid increase in utilization expected in current semester due laptop distribution and awareness campaigns ITC Services & Projects

  7. WiFi – Technology & Specs • WiFi Specifications • IEEE 802.11a/g standard • Uses available/unlicensed 2.4/5 GHz ISM Band • Provides higher data rate (up to 54 Mbps) • Backward compatible to IEEE 802.11b • Technology Features • Scalable Enterprise Solution • Highly Secure • Enterprise Network Management • State-of-the-Art Equipment from Cisco ITC Services & Projects

  8. ITC Services & Projects

  9. ITC Services & Projects

  10. Future with Wireless -- WiMAX • Planned extension with WiMAX • Objective is to cover the entire campus, and add life to our quadrangle (in addition to mobility, flexibility) • Will be integrated with current WiFi infrastructure • Laptops and the wireless network (WiFi and WiMAX) will help improve academic programs • Faculty has enhanced support for eLearning technologies inside classrooms and everywhere • Effective teaching methods and learning experiences ITC Services & Projects

  11. Selection criteria included Desktop replacement category with native wireless support Standard benchmark and number crunching tests (pi to 2 million decimal places) 3-year full onsite hardware replacement warranty Advanced model as desktop replacement Docking station interface to desktop Connection to desktop LCD monitor, local printers & other devices such as scanners etc. Student Laptop Program ICDL qualification ensures notebook usage and competency of students Delivered directly at KFUPM and “ready to go” Laptop Selection ITC Services & Projects

  12. Laptop & Docking Stations - Base Configurations HP Notebook HP Docking Station PA 287A NC 8230 Pentium M 1.86GHZ, 2 MB Cache 15.4” SXGA+ display ATI Radeon X600 (64MB) 512 MB RAM (1 DIMM) 80 GB Hard drive Wireless, 10/100/1000 Ethernet, Bluetooth, 56k Modem DVD/CD-RW 3 year warranty and premier level service Advanced docking station Multi Bay II bay supports 80GB HDD, DVD+/-RW, DVD/CD-RW & DVD-ROM Express Card slot Ethernet & modem pass-through 6 USB 2.0 ports,2 PS/2 ports for mouse & keyboard Serial & parallel connectors S-Video, VGA, DVI & audio ports

  13. Notebook Deployment Schedule October November December January February March April May June July August ICDL Students (1) Notebooks Deployed Frame Agreement Signed All Faculty Covered Faculty (PhD) Laptops Deployed Faculty (incl. Insts & Lecs.) Laptops Deployed ICDL Students (2) Notebooks Deployed Ongoing University Laptop Program

  14. KFUPM On The WebFaculty Information System (FIS) • One of the major strengths of the new website (http://www.kfupm.edu.sa) is the introduction of a new FIS (faculty information system) • faculty profiles • details the biography • research interests • publications ITC Services & Projects

  15. What can you do with all this support? • Plan your teaching/learning and content delivery as if you are already in the campus of the future: • Request for training and learning (monitor the projects at ITC) • Try remote desktop from home, laptop (it is addictive) • Keep the LapTop in its place (on the lap, not on the table) • Use the Wireless Network intensively (try it in the KFUPM Library) • Read/Send eMail with PDAs • Try VOIP using Smart Phones • Use it for Intranet Services and Internet Access • Library (just updated) • Registration System • etc., • Update your profile on the web (at least start with your pic) ITC Services & Projects

  16. Snapshot of KFUPM eServices • IP-TV • WWW, Email • Video conferencing • Online journals access • Student Information System, Registration • Web Courses • Smart Classrooms • Active Directory, LDAP ITC Services & Projects

  17. ITC Projects – And Other Activities • Enterprise Database Implementation (ERP) • Document Management System (DMS) Implementation • Community College Support • Server Consolidation • Online Help Desk, Change Management & IT Assets Management • Network & Systems Management • KFUPM Portal • High Performance Computing (HPC) • Awareness for Faculty/Administration • Curriculum Delivery Systems Enhancements (Centra) • The Raed Project • Enterprise Storage & Backup • IT Security ITC Services & Projects

  18. RAS Utilization Max: 174 connections (72.5%) Avg: 84 connections (35.0%) Current: 68 connections (28.3.5%) ITC Services & Projects

  19. Internet Bandwidth Usage Statistics (KFUPM-KACST) Internet Bandwidth usage statistics (Campus) ITC Services & Projects

  20. Internet Bandwidth Usage Statistics (ADSL) ITC Services & Projects

  21. Thank you ITC Services & Projects

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