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Supporting and Supervising Apprentices in Public Service: Best Practices and Strategies

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Discover effective methods for supervising and supporting apprentices in public service roles, as demonstrated by Jane Newman from the City of Lincoln Council. Learn about the award-winning apprenticeship scheme that has successfully placed over 50% of apprentices in long-term positions. Explore tailored training programs covering various fields such as Business Administration, Customer Services, and Leadership. Understand how partnerships and individualized support can create opportunities for apprentices from diverse backgrounds while navigating challenges in the evolving landscape of public sector apprenticeships.

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Supporting and Supervising Apprentices in Public Service: Best Practices and Strategies

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  1. Apprenticeships 25th January 2013 How to support/supervise Apprentices within public service Jane Newman City of Lincoln Council Work Based Learning Manager

  2. Apprenticeships Award winning City of Lincoln Council is an • Employer • Apprenticeship Provider(sub contract from First College) • Apprenticeship Training Agency (ATA) on National register • Ambassador for National Apprenticeship Service

  3. Apprenticeships • City Council apprenticeship scheme operating since 1995 – when no employees under 25 • Council has over 50% of all apprentices ever recruited still working for them. More than 50% of under 30s are current or former apprentices • Career progression routes and talent management in place • Senior Management and political “Buy in” • Excellent results 100% success rate so far in 11/12

  4. Apprenticeships Currently we have apprentices undertaking Business Administration, Customer Services Team Leading, Management, Craft We are also offering in partnership Level 4 Business, Level 5 Leadership and Management, Teaching Assistants, Hospitality

  5. Apprenticeships Operate with individually designed programmes– meeting the needs of employer and learner • Delivery in partnership with First College or specialised providers • Delivery in employer or centre premises with 1:1 +/or groups with mutually agreed timings, anytime start, often using e portfolio • Allocation of personally matched supervisor, mentor and assessor • Real work and value • Apprenticeships are undertaken in a placement, junior post or alongside permanent employment where job roles suitable

  6. Apprenticeships • Enrichment – volunteering, monthly forum, fundraising, • e learning • Internal placement move round and external opportunities • Planned progression routes and partnerships • Individually designed support packages and equipment for equality of access and achievement • Support for apprentices from difficult backgrounds eg offending, mental health, homeless, debts etc • Escalator effect – progression to Higher Apprenticeships

  7. Apprenticeships • Teaching and Learning in a variety of ways • Public sector collaboration and partnerships • Community experiences and projects • Peer teaching by apprentices • Non profit operation • Procurement eg Kier, Continental • Empowerment and influencing management

  8. Apprenticeships The Future Challenges • Government funding changes & austerity measures for Public sector organisations • Financial markets, unemployment • Current and recent government reviews • Raising the participation age • Technology • Support services • Traineeships and Employer groups

  9. Apprenticeships Thank you for listening Any questions? Contacts Jane.K.Newman@lincoln.gov.uk www.lincoln.gov.uk First College Liaison Officer kayleigh.pilgrim@firstcollegelincs.co.uk

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