1. American Express solution for FLSmidth in India 1 2 3 4 • FLSmidth Service Configuration • Experienced staff members with International and Domestic expertise • FLSmidth specific trainings • After Hour Service • Service Enhancements • Visa services • Tracking and refunds of unused tickets • VIP services • Client Management Support • CGM based in Chennai • Tracking of local supplier deals and optimum utilization of preferred partners. • Recommendations for airline share shift for increased savings • Policy Compliance & Savings • Booking behavior analysis and advance purchase savings assessment • Exception reporting and LUF reject tracking • Class of Booking report to track usage on lower classes.