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Relais Web Delivery

Welcome. September 2004. Relais Web Delivery. Elena Guadagno 1 (613) 226-5571 x30 1 (888) 294-5244 x30 (N. America) elenag@relais-intl.com www.relais-intl.com. Relais International Inc. Overview. Company Background Products Available Benefits Relais Web Delivery Basics Management

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Relais Web Delivery

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  1. Welcome September 2004 Relais Web Delivery Elena Guadagno 1 (613) 226-5571 x30 1 (888) 294-5244 x30 (N. America) elenag@relais-intl.com www.relais-intl.com Relais International Inc. Intelligent Document Delivery

  2. Overview • Company Background • Products Available • Benefits • Relais Web Delivery • Basics • Management • Technical • Package/Pricing • Customers • Demonstration • Questions Intelligent Document Delivery

  3. Background • Focus on ILL & Document Delivery • Since 1995 • Ottawa based • Customers • USA • Canada • UK Intelligent Document Delivery

  4. Products • Relais Enterprise • Fully automated request processing system • Integrates scanning & delivery • Relais Access • Patrons may enter requests directly • Check on their status • Keep in touch with ILL staff • Relais Express • Standalone scanning and delivery system • Express PLUS • Networked version of Express • Allows sharing patron/library database across multiple scanning stations • Relais Scanning Station • Easy to learn scanning software • Automated delivery options • Relais ILL • Geared toward smaller libraries • Scaled down & repackaged version of Enterprise New! New! Intelligent Document Delivery

  5. Benefits • Document Delivery • Integration of functions • Request management • Scanning • Delivery • Automation of routine tasks • Time efficiency • Improves turnaround time • Frees staff time for complex tasks • High level of flexibility • Standards based Intelligent Document Delivery

  6. Basics Relais Web Delivery • Library’s perspective • Highly automated - generating & sending documents • Post to Web automated steps & options • Adds cover page • Converts to PDF • Posts document (s) • Generates & sends e-mails • E-mail includes link, number of days & number of views • Multiple documents in one e-mail • Notifies library • Rotates to portrait orientation • Fully integrated with scanning & request management functions • Same interface for other delivery options (ex. fax & Ariel) • User’s perspective • Simple • Receive multiple documents in one e-mail Intelligent Document Delivery

  7. ManagementRelais Web Delivery • Management pieces facilitate Web delivery • User control is handled via e-mail delivery to user's own personal inbox • Automatic deletion of pdfs after specified number of days, available using utilities • User automatically notified via e-mail • Documents automatically converted to pdf prior to delivery • Value Added features • Can send multiple documents in one e-mail • Automation of process Intelligent Document Delivery

  8. TechnicalRelais Web Delivery • Technical requirements • HTTP or FTP compatible web server • SMTP compatible mail server • Additional PDF security requires Java/Tomcat on web server (supplied by Relais) • Level of IT expertise • HTTP/FTP is very easy - configuration requires basic, entry level IT knowledge • Java/Tomcat package - configuration requires higher level knowledge, detailed instructions are provided Intelligent Document Delivery

  9. Pricing/PackageRelais Web Delivery • Part of overall package • Pricing based on flat fee • Product Pricing available on our website http://www.relais-intl.com/relais/home/pricing.htm Intelligent Document Delivery

  10. CustomersRelais Web Delivery Intelligent Document Delivery

  11. Demonstration Let's Login! Intelligent Document Delivery

  12. Questions Elena Guadagno 1 (613) 226-5571 x30 1 (888) 294-5244 x30 (North America) elenag@relais-intl.com www.relais-intl.com Intelligent Document Delivery

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