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Best Learning & Development Initiatives Best Change Management Initiative

Best Learning & Development Initiatives Best Change Management Initiative. Presented By: Trevor Murphy Kellie Mahon Eddie Meaney. 50% of employees exited our business 46% of our employees are engaged (EOS 2009) 2010 DHL Ireland not making a profit.

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Best Learning & Development Initiatives Best Change Management Initiative

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  1. Best Learning & Development Initiatives Best Change Management Initiative Presented By: Trevor Murphy Kellie Mahon Eddie Meaney

  2. 50% of employees exited our business • 46% of our employees are engaged (EOS 2009) • 2010 DHL Ireland not making a profit

  3. Certified International Specialist Our FOCUS Strategy • Designed primarily as an engagement tool • Designed to support DHL Focus Strategy • Kicked Off in 2011 (2015 Plan already in place) • Touches all employees • Challenge to deliver to all Employees (550+)

  4. Our Development Approach Unique Approach Developing Internal Facilitators (117) Recognition for Facilitators Course Ownership (30+) Weekend Training Networking Rewarding our People Development Tool (Examples)

  5. The Learning Journey

  6. Passport To Success

  7. CIM – Certified International Manager CIM Part 1 is a key part of the CIS Program and is a commitment to help each Manager in the business fulfil their leadership potential for the 21st Century CIM Part 2 builds on the knowledge and experience from CIM Part 1 and is designed to create a team of DHL Express Managers who are inspired and capable of delivering 21st Century Leadership and driving the highest levels of performance and results across the business.

  8. Training in Action..

  9. Do We Live CIS? “HRD run training programmes, that do address the needs of the business and the individual development of employees” Eddie Meaney, Customs and Gateway Manager • A view from Operations (which represents 50% of employees) • Content – Did people get something out of it? • Manager – Have I developed as a manager? • Facilitator – Am I a good Facilitator? • - Has Facilitation helped me develop? • - Was I supported as a Facilitator?

  10. Question & Answer Discussion

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