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Director’s Comments

Director’s Comments. Presentation to California State Lottery Commission September 27, 2012. Director’s Report 6A . Overview. General Business Update Major Budget Changes Operational Updates Projects Update. General Business Update. General Business Update.

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Director’s Comments

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  1. Director’s Comments Presentation to California State Lottery CommissionSeptember 27, 2012 Director’s Report 6A

  2. Overview • General Business Update • Major Budget Changes • Operational Updates • Projects Update

  3. General Business Update General Business Update • Final results in for Fiscal Year 2011/12 • $4.371 billion in sales, a 27% increase over FY 2010/11 • $1.32 billion to education, a 17% increase over FY 2010/11 • Lottery experienced the “Summer Slump” that has occurred in previous years • Instituted a bonus program for players and retailers to generate sales • Revenues in Fiscal Year 2012/13 are 10% below goal, but 20% ahead of last year at this time

  4. Major Budget Changes • Implementation of Powerball moved up from July 1, 2013 to April 8, 2013 • Eliminated use of Retired Annuitants and Student Assistants per Governor’s Executive Order • 24 SAs/RAs eliminated FY 2011/12 • 29 SAs/RAs in FY 2012/13 • Received Commitment from CVS for increased participation • 205 Current CVS retailers to convert to new business model • 314 new CVS retail outlets in No. California

  5. Operational Updates • Cal-Card Visa Deactivations • Provision of Attire to Sales Staff • Letters to Low Volume Retailers • Scratchers RFP/Implementation Timeline Extended • Focus on Activations/Sales Staff Accountability • Developing Loyalty Program RFP

  6. Project Updates • Supply Chain Management Study • District Office Consolidations Put on Hold • East Bay / San Francisco • San Diego / Santa Ana • Regulatory Review Effort On-going • Completion of Contract Management Study • Completion of Customer Contact Center Study

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