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Insights Careu2019s latest edition u201cTop 5 Senior Care Companies in 2023u201d, highlights that senior care companies are at the forefront of embracing aging with dignity and grace.
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April Issue 03 2023 Top 5 Senior Companies in 2023 Care Robert Christensen CEO Amada Senior Care Amada Senior Care
Where Caring Comes to You
Ed tor’ s Note
Embracing Aging with Dignity and Grace A s the global population ages, the demand for senior care services has become increasingly significant. Seniors deserve to age with dignity and grace, surrounded by compassionate support and quality care. This note explores the vital role that senior care companies play in fulfilling this crucial need and highlights the importance of embracing aging with dignity and grace. social events to keep seniors mentally and socially active, reducing the risk of isolation and loneliness. By fostering a sense of community, these companies provide opportunities for seniors to forge meaningful connections and form lasting friendships, contributing to their overall well-being. Additionally, senior care companies often collaborate with healthcare professionals and utilize innovative technologies to ensure the safety and health of their residents. From advanced monitoring systems to telehealth services, they embrace advancements that enhance the quality of care while maintaining a human touch. Senior care companies serve as beacons of compassion and understanding, offering a range of services to ensure the well-being of older adults. These companies provide assistance with daily activities, such as dressing, bathing and medication management, as well as emotional support and companionship. Their dedicated staff members, often trained in senior care, are equipped with the knowledge and skills necessary to address the unique needs of seniors. Insights Care's latest edition "Top 5 Senior Care Companies in 2023", highlights that senior care companies are at the forefront of embracing aging with dignity and grace. Their commitment to providing compassionate care, promoting independence and fostering social engagement enables seniors to age with the respect they deserve. As society continues to recognize the importance of supporting older adults, it is crucial to acknowledge and appreciate the invaluable contributions of senior care companies in ensuring that our elders embrace aging with dignity and grace. Moreover, senior care companies strive to create an environment that fosters independence and respect for each individual's autonomy. By offering personalized care plans, they tailor their services to meet each senior's specific requirements and preferences. This person-centered approach allows older adults to maintain their sense of identity and agency, promoting a higher quality of life. Beyond physical and emotional care, senior care companies also play a crucial role in promoting social engagement and mental stimulation. They organize various activities and Hope you have a fantastic read ! -Pooja Shah Pja Sh
Profil Home-Based Senior Care 14 24 Assistance Home Care Enabling Assistance through Ctts Corso Atlanta Enabling Independent Senior Living with Happiness, Luxury and Dignity 32 LCB Senior Living, LLC Senior Living, Your Way
08 Cov Sty Amada Senior Care A name Synonymous with Precise and Admirable Care Aicl 20 Providing Dementia Care Understanding the Challenges and Strategies for Effec?ve Caregiving 28 The Silver Lining How Senior Care Companies are Enhancing the Lives of Seniors
Editor-in-Chief Chidiebere Moses Ogbodo Managing Editor Pooja Shah Executive Editor Saloni Agarwal Visualiser David King Art & Design Head Mrunalinee Deshmukh Co-designer Paul Belin Art & Picture Editor Deepanjali Jena Business Development Manager Emily Jones Marketing Manager Bill Thompson Business Development Executives Anna Smith, Jack Miller Sales Executives Mike, Carl, John Technical Consultants David, Robert Assistant Technical Head Prashanth Hiremath Technical Head Jacob Smile Digital Marketing Manager Alina Sege Assistant Digital Marketing Manager Sagar Lahigade SME-SMO Executives Gemson Research Analyst Eric Smith Circulation Manager Tanaji Fartade sales@insightscare.com April, 2023 Contact Us: Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027. Phone - India: 7410033802, 8956487823 Email: info@insightscare.com For Subscription: www.insightscare.com Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - +1614-602-4132 Email: info@insightscare.com For Subscription: www.insightscare.com https://twitter.com/Insightscare Follow us on : www.facebook.com/InsightsCare/ We are also available on : Copyright © 2023 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights success. Reprint rights remain solely with Insights Success Media and Technology Pvt. Ltd. Insights Care is powered by Insights Success Media and Technology Pvt. Ltd.
Top 5 Senior Companies in Care 2023 Featuring Person Company Name Description Aetonix develops easy to use virtual care platforms that provide telehealth, care pathways and remote patient monitoring to optimize connected health. Aetonix aetonix.com Michel Paquet CEO Amada Senior Care gives pharma and medical device sales reps an opportunity to leverage their skills into a business that positively impacts their communities. Robert Christensen CEO Amada Senior Care amadaseniorcare.com Allen Serfas President and Co-Founder Assistance Home Care is the trusted name for home care when it comes to Alzheimer's and Movement Disorder Care at home. Assistance Home Care assistancehomecare.com Corso Atlanta is the most luxurious senior living community, specifically designed for resident's overall mental, physical and social well-being. Tim Gary CEO Corso Atlanta corsoatlanta.com LCB Senior Living, LLC is a leading senior housing operator and developer with roots that go back to 1994. LCB Senior Living, LLC lcbseniorliving.com Michael A. Stoller CEO
Cover Amada Senior Care A name Synonymous with Precise and Admirable Care Amada Senior Care primarily focuses on providing quality care. The organization explores ways to make simple everyday tasks special. Amada's in-home caregivers not only take care of daily essentials, but they also go above and beyond to make their clients smile.
Robert Christensen CEO Amada Senior Care
Top 5 Senior Care Companies in 2023 A age? While some do just fine while maintaining a good quality of life in nursing homes or assisted living facilities, most older adults want to remain in their homes, where they feel most safe and secure. There are many benefits that come with seniors remaining in the comfort of their homes. ssisted living and home care is the preferred option for most seniors today. After all, who doesn't want to remain in the comfort of their homes as they Amada makes an active effort to partner with, hire, and promote people who demonstrate these traits. The Principles of Quality Care Most of Amada's locations provide senior living placement and referral services, non-medical, in-home care exclusively for needs like bathing, dressing, meal preparation, medication reminders, etc. One of the most important benefits of assisted home care is the fact that it helps your elderly loved one to retain a certain level of autonomy. The home care agency worker will visit them as often as required and provide all the assistance they need. At the same time, your loved one will have the freedom and independence to continue with their daily activities, hobbies and social life. Even though this kind of care is essential for many, it's typically not funded by Medicare. Amada's services are either paid for privately, by Long-Term Care Insurance, or are covered by government programs like the Aid and Attendance Benefit (for those who are veterans or surviving spouses to one). Comprehending these factors and offering a plethora of services with assured reliabilities, Amada Senior Care helps families refine their options based on individual care needs, budget, location, and personal preference. The organization holds an extensive experience with long-term care insurance, veterans' programs, other non-traditional payment options to assist families to figure out the best ways to pay for assisted living. "I talk to so many families who initially don't realize how likely it is that their Mom, Dad, or a senior loved one will need this kind of care at some point in their lives, and it's surprising to them when they're eventually in that situation. Because of this, they're very grateful to have someone there to guide them through the process," emphasizes Robert. Compassion and Care Go Hand-in-Hand at Amada Amada Senior Care primarily focuses on providing quality care. The organization explores ways to make simple everyday tasks special. Amada's in-home caregivers not only take care of daily essentials, but they also go above and beyond to make their clients smile. Compassion is Amada's first core value for a reason. Often, seniors and their families are struggling with difficult health challenges. In such times, it takes a truly nurturing person who is concerned with seniors' emotional and physical needs to provide top-tier care. It is for this reason that the organization is very specific with hiring caregivers who demonstrate the level of compassion that is required. Under the leadership of Robert Christensen, the CEO, Amada Senior Care excels as America's trusted resource for caregiving and long-term care. Its caregivers are trained to provide assistance with personal care and activities of daily living. The mission of Amada Senior Care has always been to enrich lives – the lives of seniors and of all those who are employed to serve. The organization has six core values - With the Advancements in Technology Amada uses two key tech-platforms to support its senior care measures. AXISCARE manages the daily operations of direct care. It allows the organization to perform a perfect match between the caregiver and the client. Secondly, PLACED matches the care needs of seniors with the best senior living facilities in the community. Compassionate and Charitable Competitively Driven to be the Best Urgency in All Things Entrepreneurial Farmer Mentality Confidently Humble, and Grateful Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ In addition, the organization has amazing billing software that allows it to process long-term care insurance claims on behalf of senior clients who have LTCi policies. For people who have one and have tried to file a claim, they know that it can be incredibly difficult, and there are a lot of hoops to
The organization has amazing billing software that allows it to process long-term care insurance claims on behalf of senior clients who have LTCi policies.
Recently, the organization was ranked in the Top 5 Best Workplaces in Aging Services for at-home care by Fortune Magazine. This was based on its stellar performance in a 2022 Great Place to Work survey, where 92% of the employees said that Amada was a great place to work (compared to 57% of employees at a typical US company). In the past, it has also received numerous accolades from publications like Franchise Business Review, Inc. and Forbes. Partnering with 'My Senior Care Finder' has also been a great resource for senior care education and referrals for Amada's offices. Reflecting upon its success, for the enthusiasts who are willing to venture into senior care service, Robert says, "When you put their needs first the business will come. Be sure to build a strong team of administrative staff and care providers with the same values and vision as you do from day one." jump through. Amada's billing software and expertise in serving seniors with Long Term Care Insurance removes the burden from the shoulders of seniors and families. Ascending towards the Future Endeavors In the last ten years, Amada, as a senior care organization, has transformed from one single location to over 150 locations throughout the US—employing, mentoring, and watching tens of thousands of employees—grow personally and professionally along the journey. Icon of Serving High-Quality Care Amada's partnership with the Home Care Standards Bureau has helped the organization in terms of its care quality. They're a third-party, independent organization that evaluates home care companies based on the standard of care they provide. A significant number of Amada's offices have received an "A+" rating from them. Considering the vision, by the end of 2027, Amada aligns its efforts to have around 250 offices open. Robert shares, "We want a location in virtually every state. We are always looking for people that share our core values. All new locations complete Amada University's intensive and thorough senior care business and operations training before opening each office location." In addition, Amada also conducts ongoing customer satisfaction surveys and visits to seniors' homes to ensure that care is of the highest quality possible. Partnering with My Senior Care Finder has also been a great resource for senior care education and referrals for Amada's offices. Continuum of Everlasting Values Care is not often about an organization's measure of growth. Rather, it is about intentional emotion and dedication to serving seniors. Amada knows it perfectly, as its care has always been about human compassion—towards both the seniors as well as their caregivers—by putting their needs above everything else. “I'm from a family of nine children with aging parents. After fifteen years in the pharmaceutical industry, I was looking for a career change. I wanted to be involved in providing direct care for people that would make a meaningful difference in their lives. Since there has been a rising trend of seeking care in the comfort of home, I decided that Home Care was the perfect fit." This has led millions of seniors and their families to put forth their trust in it. Through its sincere efforts, Amada as a brand has come to be known as outstanding direct care, with a special focus on serving seniors with long-term care measures. - Robert Christensen, CEO
By the end of 2027, we aim to have around 250 offices open. We are always looking for people that share our core values. All new locations complete Amada University's intensive and thorough senior care business and operations training before opening each office location.
Top 5 Senior Care Companies in 2023 Assistance Home Care Enabling Assistance through Home-Based Senior Care I “ In an interview with Insights Care, Allen Serfas, the President and Co-Founder shares his insights behind the operations that have led the organization to become the most reliable senior care solution within the community. want to stay at home"—a common wish of every citizen entering his aging phase. But it is often conflicted with their physical, emotional and social demands that require a certain level of support. These older adults, not only do they object to seeking assistance from a caregiver outside but also experience difficulties moving around the house independently. Their physical and mental disabilities resulting from aging, require support to perform basic chores like shopping, changing clothes, turning one's position in bed, eating, or going to the washroom. These constraints keep them from seeking a near-future answer to the question—"Will I be able to age in the comfort of my home?" Following are excerpts from the interview. Kindly tell us the source of inspiration. What led you to venture into care services? We founded Assistance Home Care in honor of my mother- in-law, Gearaldean, who passed away from Alzheimer's and in honor of my wife, Sally, who was her mom's (and dad's) family caregiver for five years while raising our three young children. Assistance Home Care is a leading senior care solution provider with a record of helping over 5,000 families since opening in 2011. Through their customized, flexible and cost-effective home care plans, they provide their clients with the appropriate assistance and expertise that older adults need to stay and age comfortably in their own homes. The organization understands that individual needs may vary throughout the aging process. Thus, its Care Professionals are well-trained to support seniors to meet their unique care goals by offering services ranging from memory care, fall prevention, safety oversight, mobility assistance, and personal care. Brief us about the organization and shed some light on your journey as its guiding light. Assistance Home Care provides private pay, non-medical home care services and has been able to leverage our own personal family journey caring for aging parents to grow over the years to multiple locations and have been able to assist over 5,000 families since opening our doors in 2011 throughout the Greater St. Louis and Chicago marketplace. Can you elaborate upon the core values, vision and mission of the organization? By aligning its services to cater the needs of our clients, whether that be 3 days a week or 24/7 round the clock care, Assistance Home Care has been recognized as a top choice for private duty home care today in the markets that we serve. We are driven to help assist in honoring one's wishes to stay at home and enrich the journey of aging with compassion, dignity and respect. We remain focused through a dedicated and consistent approach to our core values which is captured through the acronym I.R.E.S.P.E.C.T. While each letter means so much to our team, in a nutshell, we are April 2023 14|www.insightscare.com
We are driven to help assist in honoring one's wishes to stay at home and enrich the journey of aging with compassion, dignity and respect. We strive to get to know the wants and needs (and goals) of our clients and further create a customized care plan for each client's unique situation, needs and wants that helps set up everyone for success. Allen Serfas President and Co-Founder Assistance Home Care April 2023 15|www.insightscare.com
committed to respecting ourselves, our clients and our teammates every day. We understand that living our core values will help us attract great care professionals who want to work around other great care professionals who care as much as they do. quality of life. When working with seniors, it's important to show them how much we care before everything else. We should approach them with empathy, understanding and kindness, and recognize that they may be facing a range of challenges and changes as they age. In what ways will the organization's specific services help the senior population in resolving their care needs? How are these different from other forms of care that they receive or do not receive in general? Here are a few ways that compassion plays a role in our care team as we serve our senior clients: Listening and understanding: Showing seniors that you are genuinely interested in what they have to say and that you understand their needs and concerns can help to build trust and rapport. Providing emotional support: Seniors may experience a range of emotions as they age, including sadness, loneliness and fear. By being a supportive and compassionate listener, you can help them cope with these feelings and provide comfort and reassurance. Respecting their autonomy and independence: Caregivers must recognize that seniors are capable, independent individuals who should be allowed to make their own decisions whenever possible. By respecting their autonomy, you can help them maintain a sense of control over their lives. Being patient: Caring for seniors and supporting the family caregiver can be challenging at times, and it's important to approach each situation with patience and understanding. This can help to create a positive, supportive environment that promotes everyone's well- being. Allowing empathy to shine through your person and your actions: Putting yourself in the shoes of your senior clients and trying to understand their perspectives can help you to be more empathetic and responsive to their needs. Being flexible and adaptable: Seniors' needs and preferences may change over time, and it's important to be flexible and adaptable to meet their evolving needs. Providing a sense of purpose and meaning: Many seniors may feel a sense of loss or sadness as they age, and it's important to help them find purpose and meaning in their lives. This can be done through meaningful activities of mind and body and socialization. Ÿ Assistance Home Care helps seniors in a variety of ways, depending on their individual and family needs. Of course, common types of home care services include: Ÿ Personal care: This can include assistance with activities of daily living, such as bathing, dressing and toileting. Medication management: Our team can help seniors manage their medications and ensure they are taking them as prescribed. Transportation: We offer transportation services to help seniors get to appointments, run errands and participate in social activities. Companionship: Our Care Professionals can provide sunshine and smiles in a home through companionship and socialization for seniors who may be isolated or lonely by engaging them in activities of body and mind. Light housekeeping: This allows us to remove some of the more tedious and challenging tasks and can help with items such as laundry, cleaning and grocery shopping. Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ We strive to get to know the wants and needs (and goals) of our clients to ensure that we provide peace of mind for all of those involved. Creating a customized care plan for each client's unique situation, needs and wants helps set up everyone for success. This success includes both the family caregiver who desperately needs a committed care partner and the caregiver themselves. It is mission critical that each caregiver is knowledgeable of the care plan, fully understands the importance of each part of the care plan, is properly trained and supported and can execute it successfully! Ÿ Ÿ What role does compassion play when serving senior clients and meeting old age requirements? Overall, compassion is an essential element of caring for seniors and helping them to live meaningful, fulfilling lives. By taking initiative at every opportunity and approaching your work with compassion, one can truly make a positive difference in the lives of the seniors and the families we serve. Simply everything. Compassion is a critical aspect of caring for seniors, as it helps to create a positive and supportive environment that can enhance their well-being and overall April 2023 16|www.insightscare.com
What technological support does the organization finds to be essential in conducting its operations? care provided and help us identify areas for improvement and take action to address any issues. Listening to and responding to client feedback: We leverage multiple channels to receive constructive feedback from our clients, families and referral partners and strive to utilize the feedback to strengthen our value offering to all that we touch. Establishing clear expectations that we always want to provide a wonderful care experience and encourages a place where everyone strives to communicate clearly, early and often: Ensuring that clients and their families have clear and open lines of communication and are encouraged to reach out to our offices to address concerns, issue and ideas to help foster trust and collaboration. Promoting client engagement and empowerment: Encouraging clients to be active participants in their care and to have a say in the care decisions that affect them can help to improve their overall care experience. Ÿ Assistance Home Care utilizes a variety of technological tools and resources to support and streamline our operations for our clients, caregivers and overall operations. Some examples include: Ÿ Client and Caregiver Portals: These systems allow us to record, manage and access client care plan information electronically, which can improve efficiency and accuracy. We also offer mobile apps that allow clients and their families to access up-to-date information and resources, request services, and communicate with our office and care teams. Scheduling and Time Tracking software: We utilize a very robust software to assist us with scheduling and time tracking to manage our client schedules, assign tasks to our Care Pros, and accurately track hours worked. Communication and Collaboration Platforms: We utilize tools such as voice over internet protocol, video conferencing and digital and video messaging apps that assist us with directing hundreds of phone calls each day to allow us to positively improve communication with clients and our team Mobile Apps: Many home care agencies offer mobile apps that allow clients and their families to access information and resources, request services and communicate with care workers. Ÿ Ÿ Ÿ Overall, we are committed to improving our care measures by taking a proactive, client-centred approach to care and being open to ongoing learning and improvement. Ÿ What advice would you like to give to budding entrepreneurs and enthusiasts who desire to venture into senior care solutions? Ÿ For anyone entering the private duty home care space, it starts with your why? Without a strong and compelling why a new home care agency owner is almost certain of failure. A strong reason will help one get through the numerous day-to-day, 24/7, non-stop challenges that are associated with operating a home care agency. A few additional pieces of advice might prove helpful: Overall, we are excited to continually review and explore new uses of technology that can help us improve the quality and efficiency of our services and better meet the needs of their clients, employees and referral partners. What endeavours is the organization currently pursuing to improve its care measures for senior clients? There is no silver bullet. Home care takes hard work, patience and dedication. Plan on the next two-three years being some of the most challenging years you have ever faced. Never Stop Recruiting and build an incredibly strong team that you are proud to introduce to your clients: Invest heavily on the front end with behavioural-based interviewing and robust screening for each potential candidate before hiring. This extra time spent upfront will deliver incredible time savings and dramatically fewer issues on the backend if taken seriously. Providing high-quality home care requires a strong and dedicated team of caregivers. Never Stop Marketing your services: To attract clients and grow your business, it's important to understand Ÿ Assistance Home Care is constantly reviewing and exploring ways how we can improve our care measures for clients and their families. Some potential strategies include: Ÿ Providing ongoing training, support and professional development for our Care Pros: Ensuring that our team has the skills, knowledge and confidence they need to provide high-quality care to improve the overall care experience for clients. Implementing quality control measures: We ensure that each client has a regularly scheduled Quality Assurance and Support Visit to evaluate the quality of Ÿ Ÿ Ÿ April 2023 17|www.insightscare.com
who your ideal client is and who they are not. Avoid the temptation to try to be all things to all people as this strategy has many holes in an already complicated space. Ensure that you have developed a clear and compelling brand message that speaks to your defined client, build a strong online presence, and constantly network with your key referral sources. High-quality and professional care: a key aspect of home care is the delivery of the care itself, so it's essential to prioritize providing the best possible care to clients. This involves investing in continual training, support and professional development for your team and implementing quality control measures to ensure that care standards are consistently met. Get actively involved and build strong relationships with clients and their families: Building strong relationships with clients and their families is key to providing effective home care. This involves regularly checking in, being responsive to their needs and concerns, and working collaboratively with the families to ensure that their care needs and desired care goals are met. Never stop learning and stay up to date with industry trends and best practices: The home care industry is constantly evolving, so it's important to stay up to date with the latest trends and best practices, whether by reading industry publications, attending conferences and networking with other professionals in the field. Pay close attention to compliance: Home care agencies are subject to a range of regulations and laws, so it's important to ensure that you comply with all relevant requirements. This may involve obtaining necessary licenses and permits, maintaining accurate and up-to-date records, and following relevant laws and regulations governing employees and the care of clients. Home Care is not for the faint of heart. Be prepared for challenges: Providing home care can be rewarding, but it can also be extremely challenging at times. When putting together your pro forma for your new home care business, I would suggest that you reduce your expectations for new clients and revenue by at least 50%, double the amount of time that you have planned to achieve the number of new clients and increase your expenses all by at least 25%. Did I happen to mention that recruiting wonderful caregivers will be 10X harder than you thought possible and that your wages for wonderful caregivers maybe 20-35% more than what you plan. Be prepared for the ups and downs that come with running a 24/7 business, caring for people along with dealing with all of the emotions involved in caring for a client, family and care team! Oh yeah… remember to take care of yourself and your team along the way. Overall, starting a home care business on the surface appears rather easy. In reality, it requires a combination of having your why, a caring and compassionate heart, being dedicated to serving others, possessing strong initiative, a self-starter mentality, perseverance, skill, flexibility, and the ability to communicate to all you meet that you truly care about them whether it's your client, their family, your referral partner or your employee who just called off of a shift 20 minutes before it was to start. To truly position yourself and your business for success in the private duty home care space, you must have it all! Ÿ Ÿ How do you envision scaling your organization's services and operations in 2023 and beyond? Measure Twice…Cut Once. This year, we have dedicated ourselves to thoroughly examining the underlying components of our business to ensure that we have a strong foundation to build upon. As part of this process, we have conducted a thorough review of our internal operations, including our financial management, client care processes, and internal communication systems. Through this review, we have identified areas where we need to make investments to improve and optimize our operations. Ÿ Ÿ In addition to making necessary investments, we have also taken steps to eliminate any unnecessary costs and expenses within our business. This includes streamlining our processes, negotiating better rates with vendors and finding ways to reduce waste and inefficiency. We believe that by taking these steps, we can create a more financially stable and scalable business that is better able to meet the needs of our clients and adapt to changing market conditions. Ÿ To help us identify areas for improvement, we have compared various aspects of our business to industry benchmarks. This allows us to see how we compare to other businesses in our field and identify areas where we may be falling short. We are also committed to standardizing and documenting our practices to scale our operation more and ensure consistent and high-quality care for our clients. Overall, we believe that by focusing on these foundational elements of our business, we can create a strong and sustainable foundation for future growth. April 2023 18|www.insightscare.com
Understanding the Challenges and Strategies for Effective Caregiving April 2023 20|www.insightscare.com
Providing Dementia Care I t can be both rewarding and demanding to care for a loved one who has dementia. Dementia is a complex disorder that impairs daily functioning, memory and cognitive ability. Understanding the difficulties faced by someone with dementia and putting these insights into practise will help you care for them effectively. and symptoms. It is essential to educate yourself about the specific type of dementia your loved one has been diagnosed with to anticipate better and address their needs. Dementia typically progresses in stages, starting with mild cognitive impairment and gradually advancing to moderate and severe stages. Symptoms may include memory loss, confusion, difficulty with language and communication, behavioral changes, and problems with motor skills. Recognizing these stages and the accompanying symptoms can help caregivers adapt their approach and provide appropriate care at each stage. In this article, let's understand the challenges and strategies for effective caregiving! Understanding the Progression of Dementia To provide adequate care for someone with dementia, it is crucial to have a clear understanding of the disease and its progression. Dementia is not a single condition but an umbrella term encompassing various types, such as Alzheimer's disease, vascular dementia and Lewy body dementia. Each type of dementia presents unique challenges Emotional Challenges of Dementia Caregiving Caring for someone with dementia can evoke a range of emotions for the caregiver. Witnessing the decline of a loved one's cognitive abilities and personality can be April 2023 21|www.insightscare.com
emotionally challenging. It is common for caregivers to experience feelings of grief, frustration, guilt and even anger. Additionally, caregivers may feel isolated as they navigate the demands of caregiving. Consider the following strategies: Remove trip hazards, secure rugs, and ensure proper lighting throughout the living space. Install handrails and grab bars in bathrooms and other areas prone to slips and falls. Label important areas, such as the bathroom or bedroom, to help with orientation and reduce confusion. Keep dangerous substances, medications, and sharp objects out of reach. Install locks or alarms on doors and windows to prevent wandering. Ÿ Ÿ Carers must put their health first to effectively manage these emotional difficulties. One might find consolation in knowing they are not alone by turning to family, friends, or support groups for a secure place to discuss experiences and ask for advice. Practising self-care techniques like exercise, meditation and hobby-pursuit is also crucial. Carers can recharge and avoid burnout by taking breaks through respite care, hiring additional family members or professional carers, or both. Ÿ Ÿ Ÿ Creating a familiar and comfortable environment can also enhance the well-being of individuals with dementia. Displaying personal mementos, familiar objects, and photographs can help evoke positive memories and provide a sense of familiarity and reassurance. Communication Strategies for Effective Dementia Care Communication can be a significant challenge when caring for someone with dementia. As the disease progresses, individuals may have difficulty finding the right words, understanding instructions, or expressing their needs and emotions. Effective communication strategies can help caregivers navigate these challenges and maintain a meaningful connection with their loved ones. Enhancing Daily Life through Meaningful Activities Engaging individuals with dementia in meaningful activities can help maintain cognitive function, promote a sense of purpose, and enhance their overall well-being. Meaningful activities can vary based on the person's interests, abilities and stage of dementia. To improve communication: Use simple language and short sentences. Avoid complex questions or instructions that may confuse the individual. Maintain eye contact and use non-verbal cues, such as gentle touch or facial expressions, to convey understanding and support. Practice active listening and give the individual ample time to respond. Avoid interrupting or finishing their sentences. Be patient and avoid rushing conversations. Allow the person with dementia to express themselves at their own pace. Use visual aids, such as calendars, notes, or labeled objects, to enhance understanding and assist with memory. Validate emotions and provide reassurance. Empathize with their feelings and respond with kindness and understanding. Consider the following activities: Ÿ Listening to familiar music or playing musical instruments. Engaging in art therapy, such as painting, drawing, or crafting. Participating in gentle exercises or taking walks in nature. Solving puzzles, playing games stimulating the mind, or reading aloud. Encouraging reminiscence activities, such as looking at photo albums or discussing past experiences. Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Ÿ Adapt activities to suit the individual's capabilities, providing assistance and guidance as needed. Focus on the process rather than the outcome, emphasizing enjoyment and connection over perfection. Ÿ Conclusion Creating a Supportive and Safe Environment Providing care for a loved one who has dementia can be difficult but incredibly gratifying. Remember to seek support, practice self-care and stay informed about available resources in your community. By implementing these strategies, caregivers can enhance the quality of life for their loved ones and find strength in their caregiving journey. Creating a safe and supportive environment is crucial for the well-being of individuals with dementia. As the disease progresses, they may experience mobility, balance, and spatial awareness difficulties. Taking steps to ensure their physical safety is paramount. -Pooja Shah April 2023 22|www.insightscare.com
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Enabling Independent Senior Living with Happiness, Luxury and Dignity R physical disabilities become more likely, making senior adults to value more and seek out for environment that guarantees top-of-the-line care, security and flexibility that does not tamper with their independence. Such that Corso Atlanta offers in their Atlanta’s most luxurious senior living community, with a professional and knowledgeable staff available at all times for adequate care and attention. egardless of our age, independence is something we all desire and appreciate – being as self- sufficient as possible. But as we age, mental and reflective of you and your desired independent lifestyle. The senior living facilities are intentionally designed for residents and their guests to experience beauty, happiness and rich opportunities to connect with others in meaningful ways. Offering an experience that helps enrich your mental, physical and social wellbeing. At Corso Atlanta each team member is committed to serving with grace, communicating respectfully and compassionately to spark a sense of belonging, and purpose for seniors. Every element of Corso is designed to promote a lifestyle of privacy, comfort and flexibility, allowing residents to remain in full control. The company believes that every moment is a new opportunity to create unexpected happiness, and its sophisticated and inviting atmosphere seamlessly blends comfort with beauty. In Corso Atlanta’s city homes –Senior Living Facilities — they provide Independent living, Assisted living, and Memory Care options with sophisticated style that is April 2023 24|www.insightscare.com
Top 5 Senior Care Companies in 2023 Tim Gary, the CEO of Corso Atlanta is passionate about creating unexpected happiness for Corso's senior residents. The company's attention to Neuroarchitecture design, numerous grand amenity spaces, health sustainability, technology and research-backed programs, and exceptional engagement programs has made Corso Atlanta what it is today. Creating Unexpected Happiness As owner, developer and operator, the team work diligently with the values of innovation, dignity, excellence, and happiness in mind. Corso Atlanta's leaders are trailblazers who refine every detail of our communities and operations so residents and their families feel dignified in their new homes. As the predecessor to Corso Atlanta, Village Park Senior Living set the foundation for what the team wanted to achieve next. "We create unexpected happiness in the lives of seniors, their families and communities through architectural design and programming," says Tim. At the core of Corso Atlanta's community lies the commitment to delivering exceptional care and service to their residents, guests, and team members, all upheld to the Galerie standard of excellence. Core Values and Mission Let's dive in to know about Costo Altanta's measures in attaining the goal of independent living for seniors, through Happiness, Excellence, Innovation and Dignity. Corso was built upon the values of inspiring unexpected happiness and dignified independence through its commitment to innovative care and excellence across the board. It recognizes the value of living in a community that upholds our dignity, values our experiences, and encourages us to make new memories. The company's drive to redefine what senior living looks and feels like is aimed at fostering a perfect balance between the convenience of quality We create unexpected happiness in the lives of seniors, their families and communi?es through architectural design and programming. April 2023 25|www.insightscare.com
Our drive to redefine what senior living looks and feels like is aimed at fostering a perfect balance between the convenience of quality ameni?es and a?en?ve care and the priceless value of an independent lifestyle. Tim Gary CEO Corso Atlanta amenities and attentive care and the value of an independent lifestyle which is priceless. residents can have wellness plans tailored to their needs while enjoying our signature adaptive care lifestyle –Fine dining, live entertainment, educational programs, and recreation activities are a few of many. Tuning-In to the Care Needs of Seniors Socialization is pivotal in the wellness of seniors. The design of Corso Atlanta organically encourages engagement among community members. Along with the design, residents of Corso Atlanta also look forward to receiving dignified wellness. Through the Flourish program, In addition, compassion plays an essential role in recognizing the needs shift as seniors age. It is a necessity to adapt to a senior's changes in an effort to support their dignity and sense of independence. Their needs should not hinder them from opportunities for unexpected happiness. April 2023 26|www.insightscare.com
Client Testimonials “The reason I ended up signing up for Corso was because it’s a rental. So money is s?ll working for me and that was a very important thing for me.” “I love it here. The food is great. The place is beau?ful. They have so many ac?vi?es. The staff is wonderful. They can't do enough for us; in fact, they kind of spoil us and I love that." - Jane Kummel - Be?y Boucher “Corso has been a blessing. My parents have been down here now for two months and have really thrived in the community.” - Keith Bowden Flourish Enrich provides engagement for all residents through various components of wellness for successful aging. Flourish Engage is a daily enrichment program designed for residents with early stages of dementia and Alzheimer's disease. Flourish Enclave adheres to individuals experiencing advanced stages of Alzheimer's and Dementia. "Our commitment to attentive, thoughtful care and the compassion we receive in return from our residents and their loved ones reminds us what sparked our passion for this industry over 20 years ago," mentions Tim. Ÿ Ÿ Leveraging Technology for Conducting Operations Ÿ Currently, Corso Atlanta utilizes Fynn Technology's continual behavioral analysis which assists its care teams with anticipating potential changes in cognitive and emotional well-being among memory care, assisted living and independent living residents based on the time of day. Flourish programming focuses on four core components: Social, Intellectual, Physical and Spiritual. Flourish programs provide a mentally stimulating and physically active lifestyle, strong social engagement and connection, purpose and meaning in one's life and environments that support one's lifestyle. These four dimensions of well-being serve as a guide for supporting wellness goals. Health Sustainability and Flourish Programming Along with our continual behavioral analysis powered by Fynn, the company also utilizes health sustainability. Health sustainability bridges the gap to empower individuals and communities to advance throughout the season of life. Its purpose is to educate, advocate and innovate. Health Sustainability utilizes a unique framework that supports care and community harmony, relational spaces designed with neuroarchitecture, empowers health journeys, provides anticipatory support, has transparent intent and actions, and promotes ethical commitment. Scaling Operations in 2023 Looking ahead upon the opportunities lined up for Corso Atlanta, Tim says, "The sky's the limit! We're an innovative company that utilizes research to give our residents what they need, listens to what our residents want, and provides to them our best product through neuroarchitecture, health sustainability and research-backed care and wellness programming." In addition, the company has combined various research- driven programming to develop Flourish, which is designed to give its residents the best experience possible. Flourish programming consists of Flourish Enrich, Flourish Engage and Flourish Enclave. Each level of Flourish is tailored to a participant's acuity level. He then concludes, "This helps us to make every moment a new opportunity to create unexpected happiness." April 2023 27|www.insightscare.com
Senior Care Senior Care Senior Care A s our population ages, there is a growing need for high-quality senior care services. Thankfully, senior care companies have stepped up as a ray of hope in the lives of seniors by offering a wide range of services that improve their overall well-being. These companies genuinely comprehend the distinct requirements of older adults and work diligently to establish a secure and nurturing environment for them. personalized care plans that cater to individual needs while encouraging self-reliance. By assisting with daily activities such as dressing, bathing and medication management, these companies enable seniors to retain their autonomy and dignity. Moreover, they offer mobility aids and home modifications that enhance accessibility, allowing seniors to move around their living spaces more efficiently. Seniors' confidence and self-esteem are boosted by this emphasis on independence, which eventually improves their general quality of life. In this article, let's dive into ways that positively influence the lives of seniors: Improving Health and Wellness Promoting Independence Senior care companies prioritize the health and well-being of their clients. They employ trained caregivers and healthcare professionals who are well-versed in senior care. Senior care companies recognize the importance of maintaining independence for older adults. They offer April 2023 28|www.insightscare.com
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These professionals monitor seniors' health, administer medication, and provide assistance with healthcare appointments. They also develop personalized exercise and nutrition plans, ensuring seniors maintain a healthy lifestyle. Senior care providers help older persons live longer and in better health by treating their physical, mental, and emotional needs. This lowers their risk of sickness and increases overall well-being. frequently resulting in carer burnout. Companies that provide senior care provide respite services so that family carers can rest and refuel. Additionally, these companies offer guidance, education and support to family caregivers, empowering them with the knowledge and resources to navigate the challenges of caregiving effectively. By extending their support to families, senior care companies create a holistic approach to care, benefiting seniors and their loved ones. Providing Companionship and Emotional Support Facilitating Meaningful Engagement and Enrichment Loneliness and social isolation are prevalent among seniors, often leading to declining mental and physical health. Senior care companies recognize the importance of companionship and emotional support. Caregivers build meaningful relationships with seniors, engaging in conversation, playing games, or accompanying them on outings. These interactions alleviate feelings of loneliness and provide a sense of belonging. Additionally, senior care companies often organize social activities and events where seniors can interact with their peers, fostering a vibrant and inclusive community. The presence of caring individuals and a supportive community enhances seniors' emotional well-being and enriches their lives. Senior care companies understand the importance of providing opportunities for meaningful engagement and enrichment in the lives of seniors. They offer a range of activities and programs tailored to the interests and abilities of older adults. These activities include arts and crafts, music therapy, gardening, educational workshops, and even outings to cultural events or local attractions. By encouraging seniors to participate in these activities, senior care companies stimulate their cognitive function, creativity, and overall sense of fulfillment. Meaningful engagement not only combats boredom but also promotes a sense of purpose and accomplishment, leading to a higher quality of life for seniors. Ensuring Safety and Security Conclusion The safety and security of seniors are paramount to senior care companies. They implement various measures to create a secure environment for their clients. This includes implementing fall prevention strategies, installing safety equipment like handrails and grab bars, and conducting regular home safety assessments. In addition, senior care companies often utilize advanced technology, such as wearable devices or emergency response systems, to ensure prompt assistance in an emergency. By prioritizing safety, these companies offer peace of mind to seniors and their families, allowing them to age in a secure and protected environment. Senior care companies have become a vital support system for older adults, providing services that enhance their overall well-being. By understanding and addressing the exceptional needs of older adults, senior care companies create a safe and nurturing environment where seniors can thrive and age with dignity. The services provided by these companies not only enhance the physical and emotional well-being of seniors but also offer peace of mind to their families. The role of senior care companies becomes increasingly crucial in ensuring that seniors can enjoy their golden years to the fullest. The silver lining lies in their commitment to enhancing the lives of seniors and providing a brighter future for older adults and their loved ones. Respite and Support for Family Caregivers Senior care companies benefit seniors and provide much- needed respite and support to family caregivers. Elderly loved one care can be emotionally and physically taxing, -Pooja Shah April 2023 30|www.insightscare.com
Michael A. Stoller CEO LCB Senior Living, LLC April 2023 32|www.insightscare.com
Top 5 Senior Care Companies in 2023 LCB Senior Living, LLC Senior Living, Your Way W In an interview with Insights Care, as Michael A. Stoller, the CEO explores the remarkable achievements and innovative approach of LCB Senior Living, it becomes evident why they have secured a well-deserved place among the Top 5 Senior Care Solution Companies to Know in 2023. With their commitment to exceptional care, comfort, and quality of life, LCB is setting the standard for excellence in senior living. Discover why LCB Senior Living, LLC is transforming the landscape of senior care and empowering seniors to embrace their golden years with joy and dignity. ith the aging population on the rise, families are seeking trusted partners who can provide comprehensive, personalized care and support tailored to the unique needs of their loved ones. At the forefront of senior care solutions, LCB Senior Living, LLC shines as a true industry leader. As the fastest- growing senior living provider in the Northeast, LCB has established itself as a trusted name, dedicated to enhancing the lives of seniors and their families. With an impressive track record of building or acquiring 35 communities in the past decade, LCB has demonstrated an unwavering commitment to providing top-notch care and accommodations. Following are the excerpts from the interview Kindly tell us the source of inspiration. What led you to venture into care services? At the heart of LCB's mission is a comprehensive range of services, including Independent, Assisted and Memory Care Living, catering to the unique needs of more than 2,700 seniors. Through their expertise and unwavering dedication, LCB Senior Living has become a beacon of excellence, offering a nurturing environment where seniors can thrive, enjoy life to the fullest, and feel supported every step of the way. I was inspired, along with my founding partner, by the clear need to provide decent senior housing options that were far more inviting, beautiful and comfortable than the traditional nursing home model that was the only choice for Americans up until the mid-1980s or so. We of course had parents of our own that were aging, and that was a strong motivator as well. Brief us about the organization and shed some light on your journey as its guiding light. Our vision is to create senior communities that are ahead of the curve and anticipating what the next generation of seniors are going to need and expect. This includes sophisticated programming reflective of the rich lives our residents have led, cutting edge technologies to enhance lifestyle and promote good cognitive and physical health, and many other things. LCB Senior Living is the second assisted living company that I have been involved with creating. Because our first venture (Newton Senior Living, LLC) was quite successful, we had the benefit of some very eager investors who capitalized on the company right out of the gate in 2013. Because we'd done it before, we were able to bring tremendous insight and experience to the task, and I believe it led to a company that is not only well structured and scalable but also can lead the pack in our development and operating strategies and systems. It has also enabled us to grow quickly, from zero to 33 operating communities today, with several more on the way. April 2023 33|www.insightscare.com
Can you elaborate upon the core values, vision and mission of the organization? As a culture, LCB puts great value on family: we consider our associate families, our resident family and our residents' loved ones to be part of our family as well. We encourage our associates (whom we never call "employees") to cultivate a good work/life balance, and to never let work get in the way of the important moments in family life that need to be attended to. Our vision is to create senior communities that are ahead of the curve and anticipate what the next generation of seniors is going to need and expect. This includes sophisticated programming reflective of the rich lives our residents have led, cutting-edge technologies to enhance lifestyle and promote good cognitive and physical health and many other things. step in life, but rather a step to look forward to that can return the many things that make us all "who we are" as people back to us. The things that difficulty driving, shrinking social pools and the burdens of homeownership can rob us of as we age in a private home. We feel that our mission is to create senior living options that are not things to be "resigned to" as an unpleasant next April 2023 34|www.insightscare.com
ones who have an emotional investment in their work and the people that they serve. What technological support does the organization find to be essential in conducting its operations? We use a variety of technologies to enhance the quality of life, holistic health and operational efficiencies. These range from cutting-edge brain health monitoring tools to devices for the hard of hearing, to smart home technology in residential apartments, and a variety of software platforms to support business operations. What endeavors, is the organization currently pursuing to improve its care measures for the senior clients? By far the most effective way of improving ourselves is through open and frequent communication with residents and their families. In addition to the daily contact that we have with residents and families in our communities, our Executive Directors make direct contact with every single one of our 2,500+ resident families every 60 days at a minimum to ensure satisfaction and that we're exceeding expectations. We also have all of our associates partake in continuous training, feedback loops and industry events to ensure that we're on top of trends and breakthroughs. How do you envision scaling your organization's services and operations in 2023 and beyond? In what ways will the organization's specific services help the senior population in resolving their care needs? Pragmatically and by bringing to bear our three decades of experience. We don't grow for growth's sake, we grow in recognition of compelling opportunities, undeniable need and strong business metrics. We provide help with the activities of daily living; non- medical services that cannot be met by primary care physicians. These include help with bathing and dressing, medication reminders, mealtime escorts, help maintaining an apartment, and others. When done well, these things make daily life easier, and can effectively "turn back the clock" for residents in our communities. It's a tremendous privilege to be able to offer that gift to people. What are some of the testimonials or recognition that accurately highlight your organization's position in the market? Our long list of testimonials that we receive in the form of customer reviews is the strongest endorsement of our service. In addition, we have won numerous industry awards, including being the first in our industry to win the Alzheimer's Association's coveted Corporate Champion Award in 2022. What role does compassion play when serving senior clients and meeting old age requirements? It plays the starring role! Empathy and compassion are at the core of what we do, and our very best associates are the April 2023 35|www.insightscare.com