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Impact of Ethical Challenges. What do you think is the potential impact of these ethical challenges on rural health care settings? Training materials from Rural Health Care Ethics: A Manual for Trainers . WA Nelson and KE Schifferdecker, Dartmouth Medical School, Hanover, NH.
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Impact of Ethical Challenges • What do you think is the potential impact of these ethical challenges on rural health care settings? Training materials from Rural Health Care Ethics: A Manual for Trainers. WA Nelson and KE Schifferdecker, Dartmouth Medical School, Hanover, NH
Impact of Ethical Challenges Staff – caregiver stress, morale, job turnover, diverted staff time, Patients – patient satisfaction, self-referrals Organizations’ culture – professionalism, quality of care Relationship with community – public image and relations, giving Regulations – Joint Commission standards Organizations’ bottom line – cost of ethics conflicts* Nelson WA, Weeks WB, Campfield JM. The organizational costs of ethical conflicts. Journal of Healthcare Managment 2008;53(1):41-52.
Potential Effect on Organizational Performance Legal Costs Litigation, settlements, awards Decreased available resources Decreased efficiency Staff work reduction Ethical Conflicts Operational Costs Lower profit margin Higher wages required Low staff morale Higher staff turnover Marketing Costs Public relations costs Loss of business Decreased charitable giving Nelson WA, Weeks WB, Campfield JM. The organizational costs of ethical conflicts. Journal of Healthcare Management 2008;53(1):41-52.