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Listening to your feedback IRIS WARD

Listening to your feedback IRIS WARD. When asked “Overall, how would you rate the care and support you received from our staff?” 100% responded “excellent” or “good”. What you told us. What we did. That you would benefit to wider access to the activity room.

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Listening to your feedback IRIS WARD

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  1. Listening to your feedback IRIS WARD When asked “Overall, how would you rate the care and support you received from our staff?” 100% responded “excellent” or “good”. What you told us What we did That you would benefit to wider access to the activity room The activity room is now open from 7am-10pm 7 days a week The review room was too small and didn’t feel private We have repurposed a better room Would like access to a gym We have in partnership with Taylor ward opened a gym We welcome comments from service users and carers about our services and have developed a number of ways in which people tell us about their experiences. To find out more please talk to any member of staff or call PALS on (01925) 664450.

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