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Arkansas-IUG Conference December 2009

Arkansas-IUG Conference December 2009. Tim Whisenant, Customer Sales Consultant. Venn Diagram Diagram. Where we are now. Release 2009A 1.1 Available Release 2009A 335 sites Release 2007 691 sites Release 2006 213 sites Earlier 22 sites Release 2009A has been released

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Arkansas-IUG Conference December 2009

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  1. Arkansas-IUG Conference December 2009 Tim Whisenant, Customer Sales Consultant

  2. Venn Diagram Diagram

  3. Where we are now • Release 2009A 1.1 Available • Release 2009A 335 sites • Release 2007 691 sites • Release 2006 213 sites • Earlier 22 sites • Release 2009A has been released • Release 2009B Fall 2009

  4. Release 2009A • Architectural changes to full system • Stability • Data protection • Over 250 maintenance updates • Also some product features

  5. Release 2009A Product Features • Program Registration • No conflict room booking • Email reminders • New Calendar look • Announcements • Program images

  6. Release 2009A Product Features • Research Pro • Integrated Sign On WebPAC Pro Encore • 2.0 Connectors Innovative behind the scenes now as well • New Look & Feel

  7. Research Pro

  8. Release 2009A Product Features • Express Lane • Patron Message Display • Alternate ID • Zip Code Suppression (ecommerce) • Fast Renew • User Interface Upgrade

  9. Release 2009A Product Features • Millennium Circulation • Last 4 patrons checkin • AirPAC for iPhone • ArticleReach • Web Services API’s

  10. AirPAC for iPhone

  11. Release 2009B

  12. WebPAC Pro (2009B) • Support PayPal’s Payflow Link as Ecommerce option • Support standard single asterisk for wild card in AVS (IUG) • Improved navigation to additional items (IUG) • Increase # of characters allowed on suggestion form

  13. WebPAC Pro – My Millennium (2009B) • Sort reading history (IUG) • Display loan period for course reserves (IUG) • Show login status if using earlier SSO session

  14. New Products

  15. SMS Alerts (2009B) • Hold Pickup alerts via SMS • Supplement to email Hold Pickup notices • Alerts sent at library specified intervals • Library specific text • Hosted at Innovative • Preferred communication method by many

  16. New Products • Content Pro • Released in summer 2008 • Digital asset management tool • Wide range of file types • Beautiful interface • Simple to use • Uses Qualified Dublin Core

  17. Encore Reporter – New! • Improved method for gathering and displaying statistics • See what items are being used by who and where and when • Information drawn from circulation transaction files • Historical information kept after the transaction file cleared • Encore NOT required!

  18. Encore 3.3 (& 4.0!)

  19. Encore 3.3 Features • Leverages library’s own authority data to suggest related searches •  Leveraging the tag cloud to allow exploration of similar searches • New facets for availability, online availability, geographical subject (leverages data in 653 fields) • Streaming of enhanced data direct from content providers via XML web services (4.0)

  20. Encore 3.3 Features • Visual improvements to Research Pro and the suggestions (“Best Bets”) area • Google Maps integration to show library branch locations • Hot linking of subject data from harvested records (for libraries using Encore Harvesting Services)

  21. New Services

  22. ERM Quickstart • Streamlined ERM implementation • Go Live Quickly without agonizing • Combination of on-site training and Actual Input/Keyboarding

  23. WebOPAC Refresh before WE DO THE WORK!

  24. Services Tailored to the Library

  25. Regular meetings Knows your staff Knows your library needs Advisory Service Consultation on System Features Personal Service Representative

  26. Run your Millennium System System Housekeeping Enable Features Software Upgrades Annual Service Short Term Available Millennium Application Coordinator

  27. Professional Online Training Workshops Hands On and Live 1-2 Hours in Length Small Class Sizes, Time for Q & A Low Cost Targeted, High Demand Topics Online Calendar, Registration and Payment Innovative University

  28. High Demand TopicsCreate Lists: Basic and Advanced

  29. Innovative University Topics • Create Lists (Basic) • Fiscal Close • EDIFACT Ordering • Selection Lists • Global Update • Heading Changes Report • Circulation Parameters Explored • Create Lists (Advance) • Holds Management Overview • Circulation Reports and Notices • System Access and Permissions • Z39.50 Servers Set Up • Serials Checkin and Claiming More to come…

  30. Hardware Options

  31. Hardware Options • Traditional purchase • Encore Server hosted by Innovative • Test/Training Server hosted by Innovative (Turnkey only) • Server Replacement Program

  32. Server Plus Services • For Turnkey systems • Server replacement • Server Preparation and Setup • On-site installation • Force Majeure Insurance • Annual payment plan

  33. ServerPlus Services Value Added Services: • Workshop Registration • WebOPAC Refresher Service • Re-indexing service

  34. Questions?

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