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National Business Education Accreditation Council(NBEAC) Regional Awareness Workshop

National Business Education Accreditation Council(NBEAC) Regional Awareness Workshop. 26 th Nov 2009. (Prof. Dr. Mukhtar Ahmed) Chairman, NBEAC www.nbeac.org.pk. Agenda. NBEAC Overview. Mission Statement “Enhancing the Quality of Business Education” What is NBEAC?

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National Business Education Accreditation Council(NBEAC) Regional Awareness Workshop

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  1. National Business Education Accreditation Council(NBEAC)Regional Awareness Workshop 26th Nov 2009 (Prof. Dr. Mukhtar Ahmed) Chairman, NBEAC www.nbeac.org.pk

  2. Agenda

  3. NBEAC Overview Mission Statement “Enhancing the Quality of Business Education” What is NBEAC? It is a national accrediting body for specific business degree programs. Accreditation through NBEAC will mark the highest standard in business education. When was NBEAC Established? Established by Higher Education Commission (HEC) on August 15th, 2006.

  4. Purpose • NBEAC will facilitate and enhance the quality of business education in the country. How will NBEAC facilitate Business Schools? • Through Accreditation process International Memberships • AMDISA – affiliate membership • AACSB, EFMD – membership in process • Adopt best practices of renowned accreditation bodies Course Directory Database • All business related programs available to search by University, Region or Program on our website(www.nbeac.org.pk).

  5. Accreditation Process/Framework • Self-Assessment • Preparation of SA Report • Assisted by NBEAC Mentor • PR Team to be notified to School • Preliminary Eligibility Assessment • Preliminary Inquiry by Business School • Preliminary Screening by NBEAC Institutional Development • Formal Application • Information Package Sent by NBEAC to Business School • Data Sheet from Business School • Eligibility briefing interview by NBEAC Expert • Expert report to EAC • Peer Review Panel • PR visit and report • Evaluation based on NBEAC criteria • Recommendations to institution • Report to NBEAC Board. • Eligibility • NBEAC Accreditation likely for 3 years or more • Decision to appoint Mentor for the School NBEAC Board Checks with School on PR Report accuracy YES NBEAC Accreditation Awarding Committee Full Accreditation Conditional Accreditation Rejection Guided Development Report to NBEAC Board NO Strategic Advice/ Guided Development

  6. NBEAC Framework/Process Self-Assessment Preliminary Eligibility Assessment InstitutionalDevelopment Formal Application Peer Review Committee NBEACBoard Eligibility YES NBEAC Accreditation Awarding Committee NO Strategic Advice/ Guided Development

  7. Preliminary Eligibility Assessment(02 weeks) • Preliminary Inquiry by Business School • Preliminary Screening by NBEAC Formal Application-(02 weeks) • Information Package Sent by NBEAC to Business School • Eligibility Assessment Interview by NBEAC Expert from Eligibility Assessment Committee(EAC) • Expert Report to EAC

  8. Eligibility(02-months) • NBEAC Accreditation for 3 years or more • NBEAC Eligibility Guidance - For Evaluators • Eligibility Assessment Areas

  9. Self Assessment Report- 04 months • Preparation of SAR by Business School • Can be assisted by NBEAC Mentor Institutional Development • In case of institution not fulfilling the eligibility criteria • Minimum 06 months – Maximum 03 Years

  10. Peer Review Process • PR Visit • Self Assessment Report Evaluation based on Eligibility Criteria of NBEAC • Peer Review Report -Includes recommendation for Business School • Peer review Report presented before NBEAC Board

  11. Types of Accreditation • Full Accreditation • Conditional Accreditation • Rejection

  12. Committees / Panel StructureDr. Anwar Ali Shah G Syed Dean Faculty of Commerce and Business Administration, University of Sindh, Jamshoro

  13. Management Structure Bodies/Committees • NBEAC Board • All members of Board of Governors • Approval of Key decisions of the NBEAC secretariat • Two or Three Board Meetings Annually

  14. Eligibility Assessment Committee-EAC • 4 to 5 members (to be selected) • Gather preliminary information about Business school verbally or through one day visit • NBEAC representative inform the Business School briefly about the NBEAC process • Business School may ask questions • Business School provide preliminary information to the NBEAC

  15. Eligibility Assessment Committee - EAC • NBEAC expert(s) from EAC can offer advice during Preliminary Inquiry for being declared eligible. • Assess the Eligibility Application/Data sheet of Business School after Preliminary Inquiry • EAC report to NBEAC board for further necessary actions i.e. appointment of mentor for Self Assessment Report (SAR)Development (for Eligible Business schools), • Guided Development(for non Eligible Business schools) etc

  16. Mentor • Selection based on Mutual coordination of NBEAC and Business School (can be a member of EAC) • Advice and Assist Business School in preparing its SAR • Advice can be given by phone or email, or a personal visit • Charges are mentioned in the fee structure.

  17. Peer Review Panel-PRP • Four Reviewers (to be selected) • Certain ratio from Academic community and Corporate sector • Review of SAR developed by Business school • Carries out the on-site visit • Quality Assessment of school against the factors presented in Self Assessment Report • Provide Advisory service for betterment of school

  18. Peer Review Panel-PRP • Chairman NBEAC has the authority to take decision in case of any conflict of interest • Member can also announce any conflict of interest with the institution before taking part in PRP • Chairman of Peer Review Panel should have to be present during visit with all members • The participants would sign a confidential statement regarding to the information obtained from a business School

  19. Accreditation Awarding Committee (AAC) • The report and the recommendation of the Peer Review Panel will be presented to the NBEAC Accreditation Awarding Committee • Comprises of Board Members and Evaluators/Mentors • Make the final decision on NBEAC accreditation • The outcome will be communicated to the Business School within 2 days after the recommendation of the Peer Review Panel is confirmed by the Awarding Committee.

  20. Business Education AccreditationPeer Review GuidelinesNovember 26, 2009 Prof Dr Syed Zahoor Hassan Suleman Dawood School of Business Lahore University of Management Sciences (LUMS)

  21. Business Education AccreditationPeer Review Guidelines Outline Context: Accreditation Principles and spirit Objectives Structure Process Guidelines Key Success factors Philosophy of accreditation

  22. Business Education AccreditationPeer Review Guidelines The Context- Accreditation

  23. Accreditation: Purpose • To provide market information • To provide an instrument for comparison and permanent benchmarking • To promote improvement of • The schools and national management systems • The profession and the international market  Quality improvement system

  24. Accreditation : Some Key Characteristics • The key features of the accreditation process and standards should be: • An international and intercultural approach to accreditation. • Looks at the performance of the School taken as a whole, including all its programmes and not just the MBA programme

  25. Accreditation: Some Key Characteristics • Must be designed to be responsive to corporate concerns: • Adoption of outcome-based perspectives and criteria • Use of corporate auditors • Corporate representation on the Committees & Awarding Body • Corporate stakeholders involved in the management education process • Specific criteria for executive education

  26. Accreditation: Some Key Characteristics • Must stress personal development of managers, and their entrepreneurial and managerial skills • Should be based on a dynamic and forward looking model for quality development

  27. Accreditation: Quality Standards General Quality Criteria • National standing • Mission • Governance • Scope • Strategy • Resources • Faculty • Students • Student Services • Personal Development

  28. Accreditation: National Regional & Global Issues • School should incorporate national, regional and global perspectives in all its dimensions - Students - Faculty - Curriculum - Research - Placement - Processes • Cultural and regional diversity • Evolutionary process and linked to size and diversity of own country

  29. Accreditation: Connections with Corporate World • Clearly articulated policy on its relations with corporate world • Demonstrate a strong customer orientation, particularly in relations with corporate clients. • Corporate community participation in governance. • Needs of corporate world inherent in programme design. • Should monitor the degree of recruiter satisfaction with the quality of its graduates.

  30. Accreditation: Connections with Corporate World • Programs should incorporate structured opportunities for participants to gain direct experience of the corporate world, through internships, field work, campus visits by executives etc • Programme delivery should include input from practitioners. • Faculty with business experience and abreast of current management best practices.

  31. Business Education AccreditationPeer Review Guidelines Principles and Spirit

  32. Business Education AccreditationPeer Review Guidelines Core Principles and spirit of accreditation Consideration of the perspectives of all stakeholders – students, faculty, corporate, society Focus on not only the outcomes but also the related processes and their adherence to standards Assessments based on standards that are linked to best practices and benchmarks Review done by peers who possess Solid experience in academic leadership positions in previously accredited institutions or leadership positions in industry Understanding of accreditation philosophy and related processes Reputation for highest levels of fair-play and integrity

  33. Business Education AccreditationPeer Review Guidelines Objectives of the Peer Review

  34. Objectives of the Peer Review • To assess quality of School’s activities against the established criteria and to make a recommendation to the Accreditation Awarding Committee concerning accreditation. • To fulfill a consultancy role leading to suggestions for quality improvement and to offer the School the benefits of a strategic audit • To confirm the claims made within the Self-Assessment Report and to secure on-site information sufficient to build up a comprehensive profile of the school.

  35. Objectives of the Peer Review The balance between the role of the Peer Review process in providing sufficient information to the Accreditation Awarding Committee to arrive at a decision on accreditation and the wider, strategic and quality improvement role of the Peer Review visit is delicate.

  36. Business Education AccreditationPeer Review Guidelines Structure of Peer Review

  37. Structure of Peer Review • Detailed study of institution’s self-assessment report and review of the accreditation documents. • Finalization of peer review two-day visit schedule by the peer review team convener with the concerned school. • Pre-review discussions among the peer review team members – identify areas of focus.

  38. Structure of Peer Review • Schedule typically should include meetings with: • The top executive committee • The top executive committee or board • Heads of departments and those responsible for various academic programmes • Research dean/coordinator • Faculty • Administrative Staff • Students • Corporates • Alumni And time for internal discussions of the committee

  39. Structure of Peer Review • Review and verification of the following: • Financial situation • Physical infrastructure – class rooms, library, computer labs, hostels, …. • Class room learning process • Final debriefing • Preparation of final report • Individual assessment and completion of document and scoring on the criteria check list – below, meets, above • Consolidation of criteria satisfaction check list • Agreement on Peer Review committee’s final decision • Preparation of oral debriefing report • Preparation of final report – multiple iterations

  40. Structure of Peer Review Guidelines for Preparation of final report • Maintain a constructive and positive tone • Must focus on few key messages – positives and areas requiring improvement • Confirm key findings and develop a concise but comprehensive profile of school • Provide clear guidance on how the school can improve its quality.

  41. Business Education AccreditationPeer Review Guidelines Process Guidelines

  42. Process guidelines for Peer Review • Preparation for various interviews • Understand self assessment report • Ask for additional paper work, if needed. • Avoid the trap of presentations by the school • Focus on the check list and ask questions to assess and cross-check facts • Probe and dig for details, but retain a positive orientation – a coach approach and not a monitor

  43. Process Guidelines for Peer Review • Preparation for various interviews • All interviews should be with specific groups only • Student interviews: • Cross check information given by faculty • Look for insights into workload, quality of processes, professionalism, and clarify of vision and focus • Meet students of different programmes separately – no more than 10 and representative of the mix. • Meet in the absence of faculty and staff

  44. Process Guidelines for Peer Review • Preparation for various interviews • Interview with Faculty • Focus on discussing research, program design and development • Explore how faculty is managed • Cross-check on issues raised by students • Ask for a base room that is used for meetings and has the following: • All administrative documents – policies, manuals, brochures • Detailed faculty profiles • Evidence of faculty research – published books, articles, cases, etc • Space for meetings and privacy needed for committee deliberations. • Use forms and checklists

  45. Criteria Satisfaction Checklist 1. Context and Mission

  46. School’s Evaluation Sheet Above Standards The School demonstrates outstanding quality, well above the level required to satisfy the standards and where it can be considered as a model of excellence. Meets Standards The School satisfies the standards in this area as defined in the Criteria Handbook. Most positive assessments are expected to fall in this broad category. It is not to be interpreted as meaning that school is mediocre or that it barely qualifies at a minimum level. Below Standards The School is judged to be below the threshold of the standards. N/A Not considered applicable and/or relevant to the School concerned.

  47. School’s Evaluation Sheet

  48. Business Education AccreditationPeer Review Guidelines Key Success Factors for Peer Review

  49. Success of peer review requires: • The allocation of a trusted and acceptable Peer Review Team to the School • Thorough preparation by the School through the production of a Self-Assessment Report • Careful reading of the Self-Assessment Report by the Peer Review Committee • Clear relationships and expectations on the part of all involved

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