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MHSA Regional Trainings Round II October / November 2005

MHSA Regional Trainings Round II October / November 2005. Employment of Consumers and Family Members.

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MHSA Regional Trainings Round II October / November 2005

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  1. MHSA Regional Trainings Round II October / November 2005 Employment of Consumers and Family Members

  2. “In this transformed system, stigma and discrimination against people with mental illnesses will not have an impact on securing healthcare, productive employment or safe housing. Our society will not tolerate employment discrimination against people with serious mental illnesses – in either the public or private sector.” - President’s New Freedom Commission

  3. “Probably the most powerful in this regard is this Act (MHSA)’s mandate to include ‘promotion of the employment of mental health consumers and family members in the mental health system.’ “No single experience is a stronger stigma reducer, ‘us versus them’ barrier breaker, or humanizer than working alongside consumers and family members. No single experience is more likely to change the entire mental health culture. To achieve this outcome, they need to be hired not in separate consumer-run programs, and not as separate consumer or family member staff, but as our peers and teammates.” Proposition 63 Begins, Mark Ragins, M.D.

  4. Originally Developed by*: The California Coalition of Consumer Providers in Mental Health Management Odette Chenoweth Donna Nunes Sharon Kuehn Jay Mahler Tina Wooton *Thanks to Renee Becker for her family member perspective edits.

  5. Benefits of Hiring Consumers and Family Members • Increased self-esteem • Role modeling from currently employed consumers • More active role for family members – learning systems and resources • Stigma reducer – system-wide and society as a whole • Strengthen the Parent/Family Member Voice • Improved Parent/Family Member Involvement

  6. Four Target Areas for Successful Employment • Preparation of the mental health community for the employment of consumers/family members and parents of minors in the mental health field • Training of consumers/family members for working in the mental health field • Identifying and creating placement opportunities for consumer/family members • Support systems for the consumer/family workers once they are employed

  7. Preparing the MH Community • Benefits of Hiring Consumers/ Family Members • To consumer/family members served • To consumer/family members hired • To provider co-workers • To the agency or system • To society as a whole • Perceived Barriers/Issues/Concerns • Shifting the organizational culture

  8. Preparing the MH Community Review of current policies / procedures and resources • Training • Training for Managers and Supervisors • Benefits Counseling / Advocacy • Employee Assistance Program • Other independent local resources • One Stops • Independent Living Resources Centers

  9. Training of Consumers/Family Members to Work in the Mental Health Field • Consumer-Provider training programs • Benefits of classroom training and work-study or internship model run by experienced Consumer-Providers • Parent Partners • External approaches: • Community College courses or Certificate Programs • CASRA curriculum • State DMH/DR Cooperative Program

  10. Identifying and Creating Placement Opportunities for Consumer Workers • Key Topics: • Working with provider organizations to identify: • Jobs • Hiring plan for the agency • Job descriptions • Jobs throughout the system (county and contract, including administration, management, line staff and clerical) • Consumer/family operated programs

  11. Identifying and Creating Placement Opportunities for Consumer Workers • Key Topics (cont): • Working with provider organizations to identify: • Addressing county issues such as civil service classifications • Develop internships or work-study as a step toward creating positions • Creating a wide array of job options, such as PT/FT, volunteer, stipend, job-sharing, etc.

  12. Different Models to Integrate Consumers into Positions • Strategies Coming into an established agency and starting or implementing equal positions or jobs would be the best case scenario. • By-Laws • RFP • Human Resources • Integrated Teams • Peer-Run Programs • State/Federal

  13. Different Models to Integrate Consumers into Positions (cont.) • Models Pros and Cons • Civil service position • Pros – better benefits • Cons – medical model only/ more education requirements • Contracted –(Personal service contracts/Private contract agency to hire consumer / family members to work for the county) • Pros – flexible schedules, life experience valued • Cons – no retirement, feeling of “not belonging”

  14. Career Ladders • People / consumers who are finishing college/ upper / lower division • Goals to include becoming a Certified PsychoSocial Rehabilitation Practitioner (CPRP) • MHSA Ed/Training component may be able to assist people with upper education opportunities

  15. Support Systemsfor the Consumer/Family Member Workers once Employed • Supervision • Benefits Counseling / Advocacy • Reasonable Accommodations • On-going Support / Peer Support • WRAP Support Groups • Co-Worker Support Plans (Wellness Recovery Action Plan) • Buddy System • Mentor Program • Support Group

  16. Support Systems for the Consumer/Family Members Workers once Employed • Reasonable Accommodations • 1. Flexible schedules • 2. Limited duties • 3. Time for consumer/family member support activities • 4. Doctor appointments • 5. Childcare

  17. Support Systems for the Consumer/Family Member Workers once Employed • Consumer/Family Member Coordinator Role • Consumer Affairs Liaison • (Consumer Advocate/Family Coordinator) • Serving on the administrative team in the county, supervised by the Mental Health Director. • Supervision could be provided by a program coordinator with significant sensitivity and empathy with consumers/family members. Requires a solid consumer movement and recovery philosophy knowledge base.

  18. Support Systems for the Consumer/Family Member Workers once Employed Consumer/Family Member Employment Coordinator Role • Four target areas for successful employment • Report to the Consumer/Family Member Coordinator

  19. Tina Wooton 916 653-5826 Tina.Wooton@dmh.ca.gov Sharon Kuehn 925 957-5143 sharonkuehn@sbcglobal.net Renee Becker 951 358-6858 rbecker@co.riverside.ca.us Contact Information

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