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Business Continuity Management Presentation to IT@Cork January 2006

Business Continuity Management Presentation to IT@Cork January 2006. Mick O’Regan @ 087-2897687 Email: info@abcsolutions.ie Web : www.abcsolutions.ie Absolute Business Continuity Solutions Ltd. Presentation Overview. Why Continuity Planning is important

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Business Continuity Management Presentation to IT@Cork January 2006

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  1. Business Continuity ManagementPresentation to IT@CorkJanuary 2006 • Mick O’Regan @ 087-2897687 • Email: info@abcsolutions.ie • Web : www.abcsolutions.ie • Absolute Business Continuity Solutions Ltd.

  2. Presentation Overview • Why Continuity Planning is important • Business Continuity Management framework • Key things to consider

  3. Why do you need Business Continuity Plans? • High profile incidents • C&D Pet Foods – Jan. ‘06 • Hemel Hempstead – Dec. ‘05 • Sunbeam • City Centre Flooding • Incidents not publicised

  4. 1.55pm Tuesday 12th April 2005 Gas boiler exploded in the basement of Dept. of Nursing, UCC. • Building immediately evacuated. • 3 workers rushed to hospital • Everything left behind - Lecturers notes; keys; mobile phones • The building was declared unsafe: • No one left back in. • Cars parked in the basement were not accessible • After a few days • Lecturers allowed in to gather critical items. • Building remained unsafe for a number of weeks. What if this had been your place of business or a critical supplier - How would your Business have coped?

  5. Terminology Business Continuity Management Disaster Recovery Incident Management Emergency Planning Crisis Management

  6. What is Business Continuity Management? • Definition: It is a Business owned process, providing the strategic and operational framework to deal with incidents that cause disruption, interruption or loss. • It is not just about disaster recovery, crisis management or technology recovery

  7. Drivers for Business Continuity Management Key Stakeholders • Customers • Regulator • Staff • Board of Directors • Insurance Company • Others?

  8. BCM Framework – 6 Stage Process

  9. 1. Understanding your Business • Identify Mission Critical Activities (MCA) • Define the : Recovery Point Objectives (RPO) – to what point in time you need to recover the MCA • Recovery Time Objectives (RTO) – how quickly you need to recover the MCA • Identify key Inputs\Outputs • Key Suppliers ; Documents

  10. 2. Business Continuity Strategy • Do nothing • Insurance • Prevention • Mirror sites • Gentlemen's agreement • Work area recovery – hot-site

  11. 3. Develop and Implement Business Continuity Response The BCP plan Includes • Incident (Crisis) Management • IT DR plan • Business Unit plan

  12. 4. Building & Embedding a Continuity Culture • Awareness program • Education • BCM Training

  13. 5. Testing, Maintenance and Audit • Testing (Exercising) strategies • Call out test • Desk-top exercise • IT team recover systems • Business Users simulate work process • Maintain the plan • Quarterly reviews • After major change • Audit • Independent review – BCM framework and plans

  14. 6. BCM Programme Management Roles and responsibilities • Identify key individuals • BC policy • Cross-check Business Unit decisions and deal with cross- business conflicts

  15. Things to consider • Who should be responsible for the BCM Program? • Level of seniority • IT member v non-IT member • Internal v External Expertise • Business must not abdicate responsibility • External • Facilitator; Avoid politics; Template process • IT knowledge to identify IT solutions • Project management discipline

  16. Failing to Plan is Planning to Fail

  17. Absolute Business Continuity Solutions Services on offer • Plan development • Explore continuity strategies • Document BCP/DR/Incident Management Plans • Implement staff awareness & training • Test, Maintain and Review plans • Absolute Business Continuity Solutions are available to help you with all elements of the BCM process QUESTIONS? Contact details: • Mick O’Regan @ 087-2897687 • Email: info@abcsolutions.ie • Web : www.abcsolutions.ie • Absolute Business Continuity Solutions Ltd.

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