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Juvenile Intervention and Support Center (JISC) Chicago, IL

Juvenile Intervention and Support Center (JISC) Chicago, IL. Process Evaluation of the JISC. Jeffrey A. Butts (2011). Process Evaluation of the Chicago Juvenile Intervention and Support Center . New York, NY: Research and Evaluation Center, John Jay College of Juvenile Justice. Available at:

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Juvenile Intervention and Support Center (JISC) Chicago, IL

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  1. Juvenile Intervention and Support Center (JISC)Chicago, IL

  2. Process Evaluation of the JISC Jeffrey A. Butts (2011). Process Evaluation of the Chicago Juvenile Intervention and Support Center. New York, NY: Research and Evaluation Center, John Jay College of Juvenile Justice. Available at: www.jjay.cuny.edu/rec

  3. Process Evaluation of the JISC • Opened in 2006 • Pre-court diversion program • Services and supports for “station adjusted” (informally handled) youthful offenders • Serves Chicago Police districts 2, 7, 8, 9, 10, and 21 (Chicago’s South Side) • Target area generated 8,000 juvenile arrests annually, with 2,000 appropriate for station adjustments

  4. JISC Strategy and Philosophy • Chicago officials researched juvenile assessment centers and visited other programs • Intervention strategy based on: • early intervention • interagency service coordination • graduated sanctioning • community justice and problem-solving justice • restorative justice • positive youth development

  5. JISC Strategy and Philosophy • Chicago officials researched juvenile assessment centers and visited other programs • Intervention strategy based on: • early intervention • interagency service coordination • graduated sanctioning • community justice and problem-solving justice • restorative justice • positive youth development Biggest Challenge

  6. Note: Figures for “off-street” time were derived by asking working CPD officers to estimate the time required to process juvenile arrests in various police districts. These estimates were not verified by actual measurements.

  7. Partnership Issues • Law enforcement and social services are just different worlds • Police culture favors command and control, efficient case processing, and individual-level data • Social services are less-controlled, more turbulent, staff are poorly trained and compensated • Social services staff see part of their job as protecting clients from law enforcement, including data

  8. Resource Issues • Resources available to youth not as comprehensive and diverse as intended (very little PYD) • Responsibility for intervention still rested with case management staff • Resources for youth constrained by funding, but also by limited vision of agency officials and staff • Interventions were largely from professional providers seeking contracts • Not enough volunteer-based neighborhood supports

  9. Structure, Staffing, Governance • Organizational partners often held different views about mission, structure, and funding • Ongoing concerns about potential for unintended consequences, insufficient array of community-based resources, and data sharing • “Mixed messages” -- designed as diversion, yet the JISC process began at a police station • Security policies affected staff demeanor, preventing effective diversion-oriented culture

  10. Evaluation Challenges • Evaluate “what is” or “what should be” ?? • Establishing the counterfactual – “compared to what?” • Collecting individual-level data, with long-term follow-up, while respecting the value of diversion • Getting law enforcement and social services to share data while they do not (and probably should not) share basic missions

  11. Jeffrey A. Butts, Ph.D. Director, Research and Evaluation Center John Jay College of Criminal Justice 555 West 57th Street, Suite 605 New York City, NY  10019 Tel: (212) 237-8486 Email: jbutts@jjay.cuny.edu Office web: www.jjay.cuny.edu/rec Personal web: www.jeffreybutts.net

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