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Welcome!

Welcome!. Toastmasters 101. Executive Leadership Committee. Toastmasters 101. Club Officer Responsibilities. The Distinguished Club Program. Ten Minute Break. Delegation. Conflict Resolution. Attracting New Members. Toastmasters Education Program. The Executive Leadership Committee.

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Welcome!

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  1. Welcome!

    Toastmasters 101
  2. Executive Leadership Committee

    Toastmasters 101

    Club Officer Responsibilities The Distinguished Club Program Ten Minute Break Delegation Conflict Resolution Attracting New Members Toastmasters Education Program

  3. The Executive Leadership Committee

  4. Qualities of a Super Team Committed to quality performance Creative methods of removing obstacles Visible / accessible Driven to achieve Work together
  5. Executive Committee Meeting Once each month/ Fast Paced / Agenda Distinguished Club Plan Progress Reports from Officers Audit Committee Reports Nominating Committee Appointments of replacement officers
  6. Create and Communicate Your Club Vision Poll members for their educational goals Executive committee creates a written DCP and shares it with the club Identify members by name as they commit to achieving educational goals Publicly track individual and club progress at each meeting Celebrate your victories with ceremony!
  7. Formal vs Fun Fun Serious Informal Formal
  8. Conduct Effective Meetings Start on time Stick to the printed agenda Make guests feel welcome by explaining roles and ceremonies Vary the programming Make every meeting a special occasion
  9. Identify Your Successor Don’t wait until the end of the year Involve your replacement in this year’s activities Revolving-door leadership indicates that leaders are not fulfilling their promise Use as your replacement, when needed Boost participation in TM activities
  10. RTFMREAD THE (FRIENDLY) MANUAL Based on eight decades of trial and error The most successful clubs stick to the book Use the calendar as a guideline to meet DCP goals When in doubt, fall back on the TMI guidelines. Call TMI if confused: they are very helpful!
  11. The Club Officers Responsibilities In the Meeting Outside the meeting
  12. President
  13. PresidentIn the Meeting Open with brief comments Encourage participation Maintain a harassment-free environment Help keep the meeting on track End with club business
  14. PresidentOutside the Meeting Act as liaison between club / area / district Vote in Regional elections Chair the executive committee Verify that officers attend training Search for club leaders
  15. VP Education
  16. Vice President EducationIn the Meeting Preside when the president is absent Initial manuals and track member progress Perform induction ceremonies Assist new members Table Topics Meeting Roles Ice Breaker Conduct Successful Club and Better Speaker series presentations
  17. Vice President EducationOutside the Meeting Chair the Education Committee Prepare agendas Assign meeting roles Orient new members Maintain the Mentoring program Represent the club, vote
  18. VP Membership & VP Public Relations
  19. Vice President MembershipIn the Meeting Personally welcome and introduce guests Explain benefits of Toastmasters Complete application, Form 400, right away Vote members into the club Welcome new members into the club
  20. Vice President MembershipOutside the Meeting Chair the Membership Committee Promote benefits to current members Promote Toastmasters benefits to others Hold at least two membership events Offer recognition for recruiting efforts Add at least one member per month, maintain 20 members at year’s end Follow up with inactive members Poll members for feedback
  21. Vice President Public RelationsIn the Meeting Greet members / guests Announce upcoming events / programs Ask for Web site or newsletter contributions
  22. Vice President Public RelationsOutside the Meeting Chair the PR Committee Promote the club to local media Maintain a press kit Send press releases Utilize social media channels Maintain a club newsletter and/or website (www.toastmastersclubs.org) Keep tabs on area and district events, attend whenever possible
  23. Secretary, Treasurer & Sergeant at Arms
  24. SecretaryIn the Meeting Greet members / guests Record / read minutes
  25. SecretaryOutside the Meeting Maintain membership roster Executive Committee minutes Decisions Tasks, due dates, doers Submit officer list to WHQ online Handle correspondence Keep club files
  26. TreasurerIn the Meeting Greet members / guests Receive applications / dues Announce dues are due
  27. TreasurerOutside the Meeting Chair the Finance Committee Prepare the club budget Keep records Present verbal / written reports Collect and submit dues to WHQ online Pay bills as due Submit accounts for audit
  28. Sergeant At ArmsIn the Meeting Arrange room and equipment Greet members / guests Greet visiting officers Arrange for food service Ensure meetings start on time Collect ballots / tally votes
  29. Sergeant At ArmsOutside the Meeting Chair the Hospitality Committee Schedule meeting location Arrange for assistance, as needed Maintain equipment / supplies
  30. The Distinguished Club Program
  31. CLUB! club
  32. Follow The Script … The Toastmasters International Distinguished Club Program
  33. Members CLUB! 20* Members including Eight(!) new members
  34. Paid dues and has some officers CLUB! Submits Officer Lists & Dues ON TIME
  35. Some officers have been trained at some time CLUB! 4 officers trained in the Summer AND 4 officers trained in the winter
  36. Some learning about leadership CLUB! Achieves 2 Leadership Awards: CL, ALB, ALS, or DTM
  37. Speeches CLUB! 4 Competent Communicator Awards & 2 Advanced Communicator Awards
  38. The Challenge ContinuousGrowth
  39. 2011-12 Not Distinguished 2012-13 Be Distinguished:Membership Qualification PLUS Five Goals.
  40. 2011-12 Distinguished 2012-13 Be Select Distinguished:Membership Qualification PLUS Seven Goals.
  41. 2011-12 Select Distinguished 2012-13 Be President’s Distinguished:Membership Qualification PLUS Nine Goals.
  42. 2011-12 President’s Distinguished 2012-13 Be President’s DistinguishedAgain—PLUS do Something “Special.”
  43. Summary Know if you have a club or a CLUB by measuring how well you … Communicate Lead Share
  44. Conclusion
  45. TEN MINUTE BREAK!
  46. The Leadership Excellence Series Delegate to Empower
  47. Delegation The process of transferring the responsibility for a specific activity or task from one person to another and empowering that individual to accomplish a specific goal.
  48. Barriers to Delegation Lack of confidence Control Selfishness Insecurity Reluctance
  49. Five Steps of Delegation Prioritize Match needs to availability and ability Knowledgeable Motivated Able
  50. Five Steps of Delegation Assign responsibility Describe task and expectations Identify training needs Identify resources Empower/grant authority Establish accountability
  51. Benefits of Delegation A more involved and empowered workforce Increased productivity and quality Reduced costs More innovation Greater commitment from team
  52. Empower Your Team “Put one foot in front of the other.” – Kris Kringle ‘Santa Claus Is Coming to Town’
  53. The Leadership Excellence Series Resolving Conflict
  54. Definitions Conflict is what you get when two or more people have differences, real or perceived, that are not resolved.
  55. Definitions Conflict resolution is what we do to identify and address conflict in a mature and respectful way.
  56. Types of Conflict 1. Contentious Personalities 2. Misunderstanding 3. Issues 4. Styles of Leadership
  57. Methods for Resolving Conflict 1. Ignore it 2. Smooth it over 3. Force 4. Compromise 5. Collaboration
  58. Facilitate Collaboration 1. Find the root cause. 2. Allow all parties to speak.
  59. Facilitate Collaboration Do not allow emotion to consume the parties involved. Keep a respectful, empathetic, and caring attitude toward everyone. Stay away from blame and accusations. A Word of Caution
  60. Facilitate Collaboration 3. Encourage all parties to listen. 4. Identify areas of disagreement. 5. Identify areas of agreement. 6. Search for solutions. 7. Reach a consensus.
  61. The Brainstorming Method Write down all ideas as they are generated. Evaluate the positive and negative aspects of each idea. Narrow the list to the idea that best resolves the problem.
  62. Conclusion A leader must resolve conflict!
  63. Toastmasters Club Leadership Training Attracting New Members To Your Club
  64. Why Build Membership? Clubs should be at 20+ members – “charter strength”–to operate optimally. Allows more people to be available to fill meeting and club officer roles No one member is overburdened with responsibilities Meetings are more fun because more people are involved It’s easier for a club to help members meet their educational needs Natural attrition
  65. Membership-building Steps Prospecting is the process of finding people in need. Do so, by asking: Who are they? Where would I find them? Step 1: Find Prospective Members.
  66. Membership-building Steps Develop a prospect list as part of a membership campaign. Contact everyone on the list and invite them to join the meeting. On average, 1 in 3 prospects will join. Word-of-mouth is the best advertising. Members should talk with friends, familyand co-workers. There are resources to help. Step 1: Find Prospective Members.
  67. Membership-building Steps Determine club quality. Other benefits of great meetings. Understand the objectives. Step 2: Make Every Meeting Great.
  68. Membership-building Steps Ask direct questions. Listen effectively. Provide success stories. Close the sale. Step 3: Help Them Decide to Join.
  69. Membership-building Steps Deliver what has been promised. The how: Tell them about Toastmasters. Coach them to excellence. Induct them regally. Get them involved. Give positive reinforcement. Use the resources. Step 4: Start Them Off Right.
  70. Incentives for Members Requires work, creativity, planning, motivation and teamwork. Set membership targets. Organize a committee or taskforce. Organize Membership Building Contest
  71. Incentives for Members Reach out to prospective members. Publicize success. Reward performers. Publicity and Recognition
  72. Closing Four steps for membership building Find prospects. Make every meeting great. Help them decide to join. Start them off right.

  73. Spheres of Influence

    The Toastmasters Educational Program Dennis Dawson, DTM, PDG
  74. How Big Is Your Sphere?
  75. Finding Your Voice
  76. How Big Is Your Sphere? Competent Communicators and Leaders are influential club members
  77. Leading Your Club
  78. How Big Is Your Sphere? Advanced Leaders Bronze are influential club leaders
  79. Improving Your Skills
  80. How Big Is Your Sphere? Advanced Communicators Bronze are influential speakers
  81. Improving Your Skills
  82. How Big Is Your Sphere? Advanced Communicators Silver are influential teachers
  83. Improving Your Skills
  84. How Big Is Your Sphere? Advanced Communicators Gold are influential in their community
  85. High Stakes Leadership
  86. How Big Is Your Sphere? Advanced Leaders Silver achieve tangible results in their community
  87. How Big Is Your Sphere? ALS + ACG = DTM
  88. How Big Is Your Sphere?
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