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Matt Lambert, Director of Corporate Affairs and Citizenship at Microsoft Ltd, discusses the pivotal role of technology in helping Britain return to work through education and training. He highlights the Pyramid of IT Adoption by NGOs, emphasizing innovative IT solutions that maximize impact and add strategic value. By optimizing service delivery, increasing reach, and ensuring stable and secure technology, organizations can create new tools that enhance operational efficiency and personalize client interactions. This transformation is essential for the future of NGOs.
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Realising Potentialthrough Technology Matt Lambert Director of Corporate Affairs and Citizenship Microsoft Ltd
Helping Britain back to work through technology education and training
Pyramid of IT Adoption by NGOs Transform through Innovative IT Maximize impact • IT adds strategic value • IT directly involved in serving clients • Creating new tools/models for the sector Optimize Service Delivery Increase reach and scale programs • IT is a business enabler • Software improves service delivery • Web sites & databases personalize Stable & Secure Technology Foundation of operational efficiency • IT is an efficient cost • NGOs have basic tools in place • Getting infrastructure “Stable & Secure”