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Swyx Products SwyxWare

Swyx Products SwyxWare. Swyx Products: Content. The „SwyxWare Principle“: The PC turns into a PBX! SwyxWare: Overview of components SwyxServer: PBX software for Microsoft Windows Server 2000 and 2003 SwyxGate: ISDN-Gateway to the public telephone network

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Swyx Products SwyxWare

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  1. Swyx Products SwyxWare

  2. Swyx Products: Content • The „SwyxWare Principle“: The PC turns into a PBX! • SwyxWare:Overview of components • SwyxServer:PBX software for Microsoft Windows Server 2000 and 2003 • SwyxGate:ISDN-Gateway to the public telephone network • SwyxIt!Hyper flexible telephony software for the Windows PC • Hand- and Headsets:USB-Terminal devices for PC telephony • SwyxPhone: Overview of models • Option Packs:SwyxWare Additions • SwyxFax:Fax for every user • Extended Call Routing:Voice dialog systems with Interactive Voice Response (IVR) • CTI for SwyxPhone: Application of SwyxPhone as a device for PC telephony • Solutions from partners: • KIRK IP 600: DECT goes Voice-over-IP • ambiLOG:Accounting and analysis tool for phone traffic • SwyxWare Advantages at a glance

  3. + SwyxWare: The PC turns into a PBX... • SwyxWare turns every Microsoft Windows Server to a complete PBX: 1st Install Swyx-Software 2nd Connect with ISDN or IP 3rd Choose telephone terminal Ready! ISDN/IP

  4. SwyxWare: Overview of components Option Packs: Additional functionality for SwyxWare SwyxServer: PBX software for Microsoft Windows Server 2000 and 2003 SwyxGate: ISDN-Gateway to the public telephone network SwyxIt! Hyper flexible telephony software for the Windows PC SwyxIt! Handsets and Headsets: USB-Terminal devices for PC telephony SwyxPhone: IP desktop phones for every purpose

  5. SwyxServer: Highlights • Installation based on PC, no proprietary Hardware necessary • Supports Microsoft Windows 2000 Server and Microsoft Windows Server 2003 • Easy Windows administration by Microsoft Management Console (MMC) • Add any number of new participants, simply by update with the license key • Voicemail inclusive for all users • Fax integration on the workplace with Option Pack SwyxFax • Intelligent call management • Conference managerwith conference room functionality • Home/Office-Networking and intersite coupling via IP-Link • Music on Hold, e.g. simply as MP3 file • Extensive Call Detail Records for detailed analysis • Integrated Least Cost Routing • Scripting allows fast add-ons and convenient customization

  6. SwyxGate: Highlights • Cost-saving by shared hardware with SwyxServer • Support of Multi-Gateways with more than 30 ISDN channels • Internal-S0/S2m for the connection of sub-PBXs, terminal devices or for data transmission • Easy configuration with Microsoft Management Console (MMC) • Voice compression for efficient use of band-width • Fax and DTMF support • Secure Fax transmission by T.38 protocol (Fax-over-IP) • Configurations: • 1 S0 (2 ISDN channels) • 4 S0 (8 ISDN channels) • S2m (30 ISDN channels)

  7. SwyxIt! Highlights • Individual GUIs (Skins) with integrated Skin editor • Supports Microsoft Windows 2000/XP Professional and 98/ME/NT (up to version 4.30) • Telephony integration of Microsoft Outlook and IBM Lotus Notes • Individual call routing with the Call Routing Manager • Status signaling at a glance • Conferences with a deliberate number of participantsplus conference room functionality • Application Sharing • Recording of calls and conferences • Caller dependant ringtones, can be configured with WAV files

  8. Handset P250: Convenient USB-Handset with integrated speaker Headsets H320/322: Monaural/binaural standard headsets Headsets H340/342: Monaural/ binaural professional headset with variable earpieces All headsets can be connected to USB-ports, sound cards, SwyxPhone and Handset P250 Headset H350: Wireless headset solution with up to 150 meters range SwyxIt!: Hand- and Headsets

  9. SwyxPhone L400: The budget model for starters. Ideal for CTI use in combination with a PC! Why spend money for an extra display? The PC display is big enough! SwyxPhone L440: The phone for power users, with integrated switch and 4-line display SwyxPhone L420: The standard phone. For use as CTI-phone with integrated switch (L420s) or as a stand-alone device in conference rooms without switch (L420e) SwyxPhone extension module: Additional function keys for L420s and L440 SwyxPhone: Overview of models • The range of SwyxPhones offers you the right phone for every employee in the company

  10. SwyxWare: Additions • Option Pack SwyxFax: Fax on every workstation • Option Pack Extended Call Routing: Voice dialog systems with Interactive Voice Response (IVR) • Option Pack CTI for SwyxPhone:Application of SwyxPhone as a device for PC telephony • KIRK IP-DECT: IP based wireless solution for companies • ambiLOG: Accounting and analysis tool for the convenient analysis of your phone traffic

  11. SwyxWare: Option Pack SwyxFax • Real Client/Server solution which adds fax functionality to your SwyxWare • Fax for every user • Send faxes out of any application with printing option • Incoming fax messages can be received via email • Swyx client has the look & feel of Microsoft Outlook • Support of cover sheets, forms and stationary • Journals for receiving, sending, queuing and errors

  12. SwyxWare: Option Pack Extended Call Routing • Graphical extensionof the Call Routing Manager, that is integrated in the SwyxIt! • Graphical Script Editor (GSE)helps to visualise rules and action sequences for incoming calls • Clear illustration of complex call handling scenarios • Interactive Voice Response (IVR)via DTMF

  13. SwyxWare: Option Pack CTI for SwyxPhone • Perfect combination of telephone and PC • All calls can be handled with the PC, as well as with the desktp phone • Smooth migration:PC telephony with the look & feel of a classic desktop phone • Easy handling and configuration of the desktop phone • SwyxPhone is also ready for use if the computer is turned off

  14. KIRK IP 600: DECT goes Voice-over-IP • KIRK IP 600 adds a comfortable wireless system to SwyxWare • Future-proof:VoIP-based solution with reliable DECT voice quality • Protection of investmentby using existing DECT handsets (GAP compatible) • Support of SwyxWare features like call management: • Internal callers are displayed with their SwyxWare user names (CLIP) • Hold, Call Swap, Connect • Configuration over the web browser • A maximum of 35 handsets with up to 6 calls at the same time • Roaming between different KIRK systems • Seamless handover between repeaters within a KIRK system

  15. ambiLOG: Call Accouting Tool for SwyxWare • Detailed reportsof incoming, outgoing and internal calls • ambiLOG features: • Compose your individual queries by „Drag und Drop“ with „Query Reports“ • Scalable user access rights • Send reports by email • ambiLOG Web:The powerful web-client

  16. SwyxWare: Advantages at a glance • Easy to use: SwyxWare is Windows based! • Comfortable configuration and administration: SwyxWare works with Microsoft Management Console (MMC) • Cost-saving and open: SwyxWare runs on standard PC systems • Easy to extend: Activate license, set-up new user, done! No circuit boards, no "restricted extensibility" to be considered • Easy migration: The existing PBX infrastructure can be enlarged or functionally complimented • Complete solution: Everything is perfectly harmonized, SwyxWare contains all components including the terminal devices

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