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Electronic Bus Service Registration and TransXChange

Moving the bus service registration from paper to data (suitable for import into other systems) and ensuring data can be reproduced in a readable format. This includes operator details, stop details, route details, route maps, stops served, service timetable, and more. A brief history of the TAN21 and TransXChange, development of OLBS, and the pilot project. The objective is to address the prerequisites for industry adoption and rollout, provide mapping facilities, and address performance and capacity issues.

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Electronic Bus Service Registration and TransXChange

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  1. Electronic Bus Service Registration and TransXChange

  2. What is EBSR? • Moving the bus service registration from paper..... • …To data (suitable for import into other systems) • …And making sure that data can be reproduced in a readable format

  3. Moving the Registration From Paper.....

  4. Stagecoach NE EBSR Launch – May 2008

  5. …To Data

  6. Operator Details

  7. Stop Details

  8. Route Details

  9. …And reproducing that data in a readable format

  10. The Route Map and Stops Served

  11. The Full Service Timetable

  12. TXC & EBSR – Brief History TAN21 (Traffic Area Network) transformation 1999 programme started Transformational Government initiative Working together with (HGV and PSV) operators New self-service web-based systems Development of TransXChange V1 1999 Designed to enable data transfer & electronic registrations Operator Licensing Business System (OLBS) 2001developed More complex than originally envisaged Funding focused on (HGV and PSV) operator licensing … Insufficient left for EBSR

  13. TXC & EBSR – Brief History TAN merged with Vehicle Inspectorate 2003 To form Vehicle and Operator Services Agency (VOSA) A major business change for both organisations No explicit funding for EBSR Transport Direct upgrades TransXChange 2005 To make consistent with e-Gov and international standards EBSR pilot project started 2007 Arriva and Stagecoach VOSA and Transport Direct Objective – To address the pre-requisites for industry adoption and rollout Provide mapping facilities Address identified performance and capacity issues

  14. Pilot Objectives End-to-End registration process proven Operators VOSA LTAs / PTEs System functionality and resilience Different types of bus service / registration Small to large registration file sizes Single or multiple registration submission Appropriate support process SLAs in place with suppliers Satisfaction of all parties with systems and processes

  15. Timeline VOSA EBSR pilot capability enabled 1 Jun 2007 Registrations submitted from 14 Aug 2007 EBSR became VOSA operational service 20 Sep 2007 Technology launch at York INFORM 8 Nov 2007 VOSA moved pilot to ‘business as usual’ 14 Dec 2007 EBSR Launch by Secretary of State 31 Jan 2008

  16. Progress EBSR is now a fully live service Only one outage/system failure since EBSR placed in VOSA operational service That was the failure of an external web service used in the process ??? successfully submitted registrations (at end Sept. 2008) ?? registration failures (< 2%) One of which has led to fix in EBSR Publisher Service characteristics of successful e-registrations include:- Linear routes Express journeys Forked routes Complex Services (Circulars, Cloverleaf, Lollipop routes etc.) Special day timetables Frequent Services/Long Routes (275 vehicle journeys & 75 stop points) Pick-up/set-down only H&R

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