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Stakeholder Consultation Office of Workers’ Compensation Programs (OWCP) Department of Labor (DOL)

Stakeholder Consultation Office of Workers’ Compensation Programs (OWCP) Department of Labor (DOL) DRAFT Strategic Plan FY 2010-2016. Draft: March 5, 2010. Overview. Office of Workers’ Compensation Programs

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Stakeholder Consultation Office of Workers’ Compensation Programs (OWCP) Department of Labor (DOL)

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  1. Stakeholder Consultation Office of Workers’ Compensation Programs (OWCP) Department of Labor (DOL) DRAFT Strategic Plan FY 2010-2016 Draft: March 5, 2010

  2. Overview • Office of Workers’ Compensation Programs • Mission:The Office of Workers' Compensation Programs implements four Federal workers’ compensation statutes providing monetary, medical and return-to-work benefits for work-related injuries and illnesses for Federal employees and certain other designated employee groups, and responsibly administers the benefit funds authorized for these purposes. • Leadership: • Director, OWCP – Shelby Hallmark • Deputy Director, OWCP – Nancy Flynn • Director, Federal Employees’ Compensation – Doug Fitzgerald • Director, Black Lung Benefits – James DeMarce • Director, Longshore and Harbor Workers’ Compensation – Michael Niss • Director, Energy Employees Occupational Illness Compensation – Rachel Leiton • Organization in 2010: • National/Regional Office FTE Allocation: 1,802 • Current FY 2010 Resources: $338,260,000

  3. Goals OWCP supports the following Department of Labor Strategic Goals and Outcome Goals: • Secure Health Benefits and, for those not working, provide income security. • Facilitate return to work for workers experiencing workplace injuries or illnesses who are able to work. • Ensure income support when work is impossible or unavailable. • Prepare workers for good jobs and ensure fair compensation. • Help middle-class families remain in the middle class.

  4. Results • How will we measure success? Current Measures: FECA • Increase the share of Federal employees with work-related injuries or illnesses coming under FECA’s Quality Case Management and Vocational Rehabilitation programs that are reemployed by (non-Postal) Federal agencies • Increase the percent of Wage-Loss Claims received timely from Federal agencies • Reduce Lost Production Days (LPD) rates (per 100 employees) for Federal agencies • Meet Communications Goals Longshore • Reduce the average days to receive the Employer’s First Report of Injury in Longshore Defense Base Act cases • Reduce the average days for the first payment of compensation for Longshore Defense Base Act cases

  5. Results • How will we measure success? Current Measures: Black Lung • Reduce the average days to process Black Lung claims Energy Employees Occupational Illness Program (EEOIC) • Reduce the average days to process Energy Program Part B initial claims • Reduce the average days to process Energy Program Part E initial claims • Increase the percent of Final Decisions in Part B and Part E in the Energy Program processed within 180 days (hearing cases) and 75 days(all other cases)

  6. Results New (proposed) measures: FECA • Percent of Federal Employees’ Compensation Act (FECA) cases returned to work by Federal employers • Timeliness of employer submission of FECA Wage-loss claims Longshore • Timeliness of Longshore employers’ first notice of injury • Timeliness of delivery of first payment of Longshore compensation EEOIC • Time of processing from date of filing through Final Decision • Response time for calls and correspondence Black Lung • Improve customer service: Enhanced monitoring of most vulnerable beneficiaries

  7. Results • Do you believe these are the right outcomes? • Do you believe these are the right measures for those outcomes?

  8. Strategies • We are using new approaches. • Additional emphasis on employer performance to support of injury case outcomes • more automated and more timely submission of claims – FECA and Longshore Defense Base Act (DBA); • shortened time to first payment in Longshore DBA; • work with Federal agencies to adopt individualized Lost Production Days and Return to Work targets accounting for the characteristics of their injured worker populations (FECA program. • Focusing on improving diagnostic medical testing, evaluation, and reporting processes (Black Lung program) • Working with individual doctors and clinics to increase the submission of timely and well-reasoned reports (Black Lung program) • Using surveys to assist customer service improvements (FECA and EEOIC programs) • Do these strategies make sense to you?

  9. Questions If you would like to send comments to DOL or to learn more about the DOL strategic planning process, please visit http://www.dol.gov/strategicplan2010.

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