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The Information Context

The Information Context. Information is the currency of the new millennium. A sampling of the information environment within a community services context. Recruitment Salary Remuneration Holiday leave Superannuation Stocktake details Contract Requirements

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The Information Context

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  1. The Information Context Information is the currency of the new millennium

  2. A sampling of the information environment within a community services context • Recruitment • Salary • Remuneration • Holiday leave • Superannuation • Stocktake details • Contract Requirements • Web based information and resources • Transactions • Client numbers • Client profiles • Taxation • Databases • Electronic banking • Email • Staff development plans • Staff Performance appraisal data

  3. Information and Data • Now days these two terms are used interchangeably but they do have different meanings. • Data are facts and figures, eg list of clients, temperature, rainfall. They have not yet been processed or analysed. • Information is processed data, data that has been converted into a form that is useful. When data is processed the figures can be used to make connections, to clarify, to predict and to inform

  4. Information System • An information system is a a set of procedures set up to collect or retrieve, process, store and disseminate information to support planning, decision making, coordination and control.

  5. Information Systems • A computer-based information system (CBIS) uses computer technology to manage information. Examples of CBIS include off-the-shelf systems (E.G. Microsoft Excel, MYOB), industry-specific systems (E.G. DET’s Database system), and tailor made systems to meet specific requirements of an organisation.

  6. Information Systems cont. • A management information system (MIS) is a reporting system that uses information to link management process and functions. Collins and McLaughlin (1996) describe a well-designed MIS as allowing for storage, manipulation, organisation, retrieval and dissemination of structured, processed data.

  7. Information-to what purpose? • The skills of the management are traditionally grouped into five clusters. • Planning (deciding on a goal, and how best to achieve that goal) • Organising (people, schedules, payroll, resources, finances) • Staffing (recruiting, inducting, training) • Leading (influencing the organisation through effective leadership • Controlling or monitoring

  8. Management in the 21st century context • A well functioning management information system allows us to: • Manage resources better • Evaluate performance against objective criteria • Predict future patterns more accurately • Develop hypothetical scenarios • Manage finances and investments better • Develop customer profiles • Target marketing or services more effectively • Manage human resources more effectively • Store and record all information

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