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When you try to send an email from outlook, it may end up with an error code 0x800ccc6f. Send/ receive emails may work normally when you test but when you try to do it again from outlook mail, it could throw this Microsoft Outlook error code 0x800ccc6f. This error 0x800ccc6f outlook generally takes place when your account settings, you have set your SMTP e-mail server to use a secure connection, and your server does not support secure connections.<br><br>
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Fix: Outlook Error Code 0x800CCC6F What It Means Outlook Error Code 0x800CCC6F occurs when the SMTP server returns an internal error while sending mail. Common Causes 1. Incorrect SMTP settings (server name, port, SSL/TLS) 2. Firewall/antivirus interference blocking SMTP traffic 3. ISP port restrictions (e.g., blocking port 25) 4. Server-side blocks or IP blacklisting 5. Outlook add-in issues causing conflicts Step-by-Step Fix 1. Check & Correct SMTP Settings - Go to: File Account Settings More Settings Advanced. - Confirm SMTP port (usually 587 or 25) and encryption (disable SSL/TLS if unsupported). 2. Enable Outgoing Server Authentication - Under the Outgoing Server tab, enable My server requires authentication using same credentials as incoming mail. 3. Disable Firewall/Antivirus or Whitelist SMTP - Temporarily disable security software or whitelist Outlook and its SMTP port in firewall/antivirus settings.
4. Avoid ISP Port Blocks - Switch from port 25 to port 587 or 465 as many ISPs block port 25. 5. Turn Off VPN/Proxy - Disconnect any VPN or proxy service and try sending mail again. 6. Clear the Outbox - Remove any unsent or oversized messages in the Outbox folder. 7. Disable Outlook Add-ins - Run Outlook in Safe Mode using `outlook /safe`. - Go to: File Options Add-ins COM Add-ins Go Uncheck all and re-enable one by one. 8. Consider IP or Server Blacklisting - If using a corporate or custom SMTP server, check for blacklisting with your ISP or email provider. Quick Checklist | Step | Action | |------|--------| | 1 | Correct SMTP settings: port & encryption | | 2 | Enable outgoing authentication | | 3 | Disable or whitelist firewall/antivirus | | 4 | Use port 587 or 465 to bypass ISP blocks | | 5 | Turn off VPN or proxy |
| 6 | Empty the Outbox of stuck emails | | 7 | Run Outlook in Safe Mode and disable add-ins | | 8 | Check if your IP is blacklisted by server/ISP |